Patricia Ward
May 2020
My aunt and mom are safe. That means everything.
Quick Facts
- Licensed capacity
- 154 residents
- Care continuity
- Combines enriched living and assisted living to avoid moves
- Room options
- Private and companion (shared) rooms available
- Admission eligibility
- Accepts residents who qualify for nursing home care
California CDSS
What Families Think
Reviews of Sedgwick Heights are mixed: several families praise the community's ability to keep long-married couples together as their care needs increase, and note a caring, long-tenured staff and active resident council. However, one detailed and serious review describes cleanliness and safety problems that the family felt endangered a parent.
The Good
- Couples can stay together despite differing care needs
- Long-tenured, compassionate staff members
- Active Resident Council plans regular activities
- Some families say residents feel safe there
The Bad
- One detailed report of bed bugs and filthy bathrooms
- One report of unlocked resident doors raising safety concerns
- One report described food as unappetizing
- No published pricing information
AI-generated from reviews and community data.
About Sedgwick Heights
Sedgwick Heights is an adult home and assisted living community in Syracuse, New York, located in the historic Sedgwick district. The community provides a safe, supportive, and affordable environment for older adults, offering a continuum of care that allows residents to receive necessary services without relocating to a different facility.
The community offers both enriched living and assisted living programs tailored to residents' individual needs. Sedgwick Heights serves adults who are medically eligible for nursing home placement, enabling them to remain in a homelike setting while receiving appropriate care and support with activities of daily living.
The community features three floors of fully furnished apartments with both private and companion rooms available, designed to promote residents' independent spirit while providing the support structure they require.
Types of Care
Assisted Living
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Help Me ChooseReviews
4overall · 6 ratings combined
4★ on Google (6)
Shelia Harris
Jan 2018
Halls smell of urine. Food for residents unappetizing, bed bugs, no interaction with participants, doors unlocked to rooms of residents..anyone can enter and cause harm to residents. Filthy bathrooms, staff, esp. Supervisors show little to no care for residents. Thank God I removed my Mom stat, else she would NOT BE ALIVE TODAY. Shelia Harris
Wayne Brophy
Nov 2017
I can completely understand how challenging it is to cover all of the varying needs of the residents. Both of my folks needed to have assisted living at about the same time. Truthfully, they had prepared to stay in their home and live out their lives in the comfort of their home. They have been married since 1950 and known each other since 1939. So, they wanted to be together. The Loretto system allowed for them to be reunited and live together once again. It is an organization that is not focused on letting people come in and then asking them to go when their assets can no longer cover the expenses. The fact that they are together and they will not be asked to leave trumps some of the challenges that I know most senior care facilities face. I give it five stars because my folks were hard working and giving people. They are now able to be together. It is not perfect. In the three months I have been going to visit I have noticed steps to help brighten the appearance and also maintain the facility. When you walk in to the facility you are greeted and there are a number of people who are on the staff who want to help enrich the lives of those living there. We, as family, need to keep an eye on what is happening and be advocates when we see something that is not right in our eyes. Thank you for allowing our parents to be together.
Kathleen Cahill
Dec 2016
Sedgwick is a special place. Many staff members have worked at Sedgwick for years and are compassionate & hard working care-givers. The Residents are the heart of the building. There is a very active Residents Council. They are always planning new things and strive to make Sedgwick a home away from home.
Frequently Asked Questions
What types of care does Sedgwick Heights offer?
Sedgwick Heights offers Assisted Living.
Where is Sedgwick Heights located?
Sedgwick Heights is located at 1100 James St in Syracuse, New York.
What do families say about Sedgwick Heights?
Reviews of Sedgwick Heights are mixed: several families praise the community's ability to keep long-married couples together as their care needs increase, and note a caring, long-tenured staff and active resident council. However, one detailed and serious review describes cleanliness and safety problems that the family felt endangered a parent.
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