Andrew Prouty
Nov 2025
My mom just moved in and she has been treated well. The staff is very friendly and knowledgeable. Thank you!
1 / 2Quick Facts
- Licensed capacity
- 57 residents
- Respite Care
- Short-term or trial stays available
- Nursing Staff
- Nurses trained in senior care on-site
- Operator
- Part of the Viva Senior Living network
California CDSS
What Families Think
Most reviewers describe Keepsake Village as a warm, well-staffed memory care community where families feel their loved ones are safe and cared for. However, one reviewer reported a serious neglect incident that resulted in a state health department citation, which stands out against the otherwise positive feedback.
The Good
- Reviewers call staff caring, attentive, and knowledgeable about dementia
- More spacious than competing memory care units
- Described as a clean facility with good, locally sourced food
- Families say staff go above and beyond to help with transitions
- Multiple reviewers say loved ones feel safe and at home
The Bad
- One report of unexplained bruising and a health department citation for neglect
- Small number of online reviews (only 12) limits reliability
AI-generated from reviews and community data.
About Keepsake Village
Keepsake Village is a memory care community located in Liverpool, New York, offering specialized programming for residents with Alzheimer's disease and other memory-related impairments. The community is part of Viva Senior Living, built to provide compassionate care that fosters independence and active engagement.
The community's clinically guided memory care program is designed to provide appropriate support, guidance, and care to help residents make the most of each day. Staff includes nurses trained in senior care, contributing to the facility's clinical approach to resident well-being.
Keepsake Village offers respite care options for shorter or trial stays, providing a safe and structured alternative for residents whose regular caregivers are unavailable or those interested in experiencing the community before committing to longer-term residence.
The community emphasizes creating a home-like environment where residents feel welcomed from the moment they arrive. Programming is evidence-based and designed to support the specific needs of those living with memory impairments, with attention to maintaining dignity and quality of life.
Types of Care
Independent Living
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Help Me ChooseReviews
3.7overall · 12 ratings combined
3.7★ on Google (12)
Claudia Maurer
Nov 2022
Both of our parents are living at Keepsake Village. Two of our aunts lived there several years ago. The staff has been caring, attentive and very knowledgeable in dealing with dementia. They work with us on all of the medical and emotional needs. We can sleep at night knowing that our parents are safe.
Ann Kalkbrenner
Mar 2021
My mother was a resident at Greenpoint memory care for six months. She ended up with bruises on her arm. The caregivers neglected to report the incident. It wasn't until she went to the ER because she was sick with pneumonia that her bruises were discovered. The physicians confirmed that she recently received these bruises We reported this to health department and the facility received a citation. I would never bring my loved ones to this care facility.
Ralph Tubolino
Nov 2020
I recently put my father in the memory care at keepsake and I am very happy with my decision in making this his new home. He is doing fantastic and loves it there. The staff has been wonderful . Skip and Kelly went beyond and above there job to help me get my father in his new home from Kentucky back to New York where he's lived all his life. Thank you keepsake Village for making my father feel like one of the family and at home. Donna in Kentucky
James Barnett
Nov 2017
Very kind folks at keepsake village. More spacious than competing memory care units. A lot of staff. Clean facility. Good locally sourced food.
Frequently Asked Questions
What types of care does Keepsake Village offer?
Keepsake Village offers Independent Living.
Where is Keepsake Village located?
Keepsake Village is located at 138 Old Liverpool Rd in Liverpool, New York.
What do families say about Keepsake Village?
Most reviewers describe Keepsake Village as a warm, well-staffed memory care community where families feel their loved ones are safe and cared for. However, one reviewer reported a serious neglect incident that resulted in a state health department citation, which stands out against the otherwise positive feedback.
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