4.1(31 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families rate The Haven & The Laurels in the Village at Carolina Place 4.3 out of 5 based on 31 Google reviews, though no detailed review comments are available to describe specific experiences. The community offers both assisted living and independent living in Pineville, South Carolina.
AI-generated from reviews and community data.
The Haven & The Laurels in the Village at Carolina Place is a senior living community in Pineville, South Carolina offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 31 reviews.
The Haven and The Laurels in the Village at Carolina Place is a residential community in Pineville offering independent living and assisted living. The community provides 24-hour staff, private rooms, housekeeping and laundry services, medication management, an emergency call system, wheelchair accessibility, and organized social activities and gathering spaces.
Reviewers describe sharply different experiences. Some families report staff who treated residents with dignity and attentiveness, particularly during end-of-life care, while others cite serious concerns about staffing levels, medication errors, food adequacy, and personal care standards. Communication between management and families appears to be an area of disagreement among residents and their loved ones.
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Help Me Choose4.1overall · 31 ratings combined
4.1★ on Google (31)
Joy Wilson
Aug 2026
Not a place for your love ones! They are under staff, some of the med techs are giving the wrong medication to residents, they don’t give the residents enough food! The caregivers leave residents not clean and wet! Management always lying to families just to get a check! You will be very disappointed on the money you spend and your family is not getting the proper care.
Kisha Diamond-Cobb
Feb 2026
Our family will always be grateful for the incredible care my mom received at The Laurels. From the very first day, the staff made her feel like she wasn’t just a resident — she was family. They took the time to truly know her, to understand her needs, and to honor her dignity every single day.<br><br>As she approached the end of her life, their compassion and attentiveness meant everything to us. The caregivers were gentle, patient, and consistently present — not just for her, but for our entire family. They communicated openly, offered comfort during the hardest moments, and treated my mom with such tenderness and respect.<br><br>It takes a very special group of people to do this work the way they do. We will never forget the kindness they showed and the peace they gave us, knowing she was safe, cared for, and surrounded by love in her final days.<br><br>If you are looking for a place where your loved one will truly be treated like family, I cannot recommend them highly enough.
Cindy Aponte
Feb 2026
If you have a loved one in this facility, please consider installing a camera in their room. The current Director strongly encouraged us to do so, saying it would help ensure our mother was receiving proper care and that nothing would be taken from her room. Ironically, it was that very camera that revealed the heartbreaking neglect she endured overnight during her final days.<br><br>Even the hospice team that partners with the facility described its operations as chaotic and deeply concerning. By the grace of God, we were able to remove her immediately so she could spend her final moments surrounded by love and dignity. Still, the experience has left our family permanently shaken.<br><br>If you are thinking about placing a parent or relative here, please pause and reflect on this: the Director asked us—the family paying for care—to install a camera to make sure the staff was doing their job. That alone should speak volumes.<br><br>It simply isn’t worth the risk. Please look elsewhere.
Maureen Cole
Nov 2025
This place a happy family. They take good care of you and keep us busy all day. Food is outstanding.
Carlton Bordner
Nov 2025
This is the best place to live
The Haven & The Laurels in the Village at Carolina Place offers Assisted Living and Independent Living.
The Haven & The Laurels in the Village at Carolina Place is located at 13180 Dorman Rd in Pineville, South Carolina.
The Haven & The Laurels in the Village at Carolina Place carries a 4.1 out of 5 rating from 31 Google reviews. The community offers both assisted living and independent living in Pineville, South Carolina. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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