A Google User
Aug 2026
Great management
The Gardens Assisted Living & Memory Care
10845 West Gem Street4.1(39 ratings)· Crystal River average: 4
1 / 6Quick Facts
- Total units
- 70
- Licensed capacity
- 70 residents
- Ownership
- Family-owned, also operates a Homosassa community
- Memory Care Setting
- Secured environment for residents with dementia
- Short-Term Stays
- Respite, recovery, or trial stays offered
- Room Options
- Shared suites available for couples or friends
California CDSS
What Families Think
Reviews for The Gardens are sharply split: many recent reviewers credit a new administrator, Ali, with turning around a facility that had struggled with cleanliness, staffing, and leadership, while several other reviewers—including one detailed account that led to an Adult Protective Services report—describe serious lapses in hygiene, medication management, and staffing under prior leadership. Financial complaints from both a family member and a vendor also raise questions about billing and payment practices.
The Good
- Recent reviewers praise attentive, compassionate staff
- New administrator credited with major cleanup and culture change
- Family-owned feel rather than corporate atmosphere
- Assistance with eating, medication, and personal hygiene
- Short-term respite and trial stays available
- Secured memory care setting for residents with dementia
The Bad
- Multiple reports of unhygienic conditions, dirty rooms, and bedbugs
- Several accounts of medication management errors or delays
- More than one reviewer describes short-staffing leading to neglect
- Reports of billing and payment disputes with families and vendors
- One detailed account led to an Adult Protective Services report
AI-generated from reviews and community data.
The Gardens Assisted Living & Memory Care is a senior living community in Crystal River, Florida offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 39 reviews.
About The Gardens Assisted Living & Memory Care
The Gardens is an assisted living and memory care community in Crystal River, Florida, offering both levels of care under one roof. As a family-owned community, it serves residents who need support with daily activities while maintaining independence, as well as those living with dementia in a secured environment.
The community provides assistance with eating, medication management, and personal hygiene. Residents have access to private rooms with private baths furnished with personal items, or shared suites for couples or close friends. Short-term stays are available for caregiver respite, post-hospital recovery, or trial periods before permanent moves.
The Gardens features a sunroom overlooking gardens, with meals plated to order in the kitchen and family members welcome to join. Outdoor spaces include a shaded courtyard and garden paths where residents can walk and spend time safely, with outings offered throughout the week weather permitting.
Located in Crystal River, the community is minutes from downtown, the waterfront, and Citrus County medical offices. The area is known for its clear springs and manatee tours on Kings Bay. The Gardens is part of a family-owned operation that also operates a community in Homosassa, serving the Nature Coast region for 50 years.
Types of Care at The Gardens Assisted Living & Memory Care
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Kitchen
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Outdoor Patio
Activities
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Gardens Assisted Living & Memory Care
4.1overall · 39 ratings combined
4.1★ on Google (39)
Stephanie Stewart
Jul 2026
The administrator is very sweet, welcoming. The staff is very friendly. Everyone is good with all the residents. The facility is very big and nice.
Cameron
Jul 2026
The Gardens is worth considering if you're looking around. It has a caring, well run feel that comes across pretty quickly, and the whole place seems trustworthy. Definitely one to put on the list.
Dave Miller
Jul 2026
The Gardens Assisted Living Facility left a great impression on me. The community was very clean, organized, and comfortable, with a warm atmosphere that felt inviting and well cared for.<br><br>One of the things I noticed right away was the happiness of the residents and the genuine kindness of the staff. The employees were amazing — patient, attentive, and clearly invested in making sure each resident felt comfortable, safe, and valued.<br><br>I could also tell that safety and security are taken seriously, while still allowing the residents to enjoy themselves and feel at home. The activities brought a lot of energy and joy to the community, and it was great to see residents engaged, smiling, and having a good time. The Gardens is clearly a place where the staff truly cares.
Sara Clark
Jul 2026
I was really impressed with The Gardens. It feels clean, comfortable, and more like a home than a facility. Staff is friendly and they seem to know the residents really well. Gave me peace of mind just seeing how they treat people there, cost is fair for the amount of care and attention they give!
Frequently Asked Questions
What types of care does The Gardens Assisted Living & Memory Care offer?
The Gardens Assisted Living & Memory Care offers Assisted Living and Memory Care.
Where is The Gardens Assisted Living & Memory Care located?
The Gardens Assisted Living & Memory Care is located at 10845 West Gem Street in Crystal River, Florida.
What do families say about The Gardens Assisted Living & Memory Care?
Reviews for The Gardens are sharply split: many recent reviewers credit a new administrator, Ali, with turning around a facility that had struggled with cleanliness, staffing, and leadership, while several other reviewers—including one detailed account that led to an Adult Protective Services report—describe serious lapses in hygiene, medication management, and staffing under prior leadership. Financial complaints from both a family member and a vendor also raise questions about billing and payment practices.
How can families visit The Gardens Assisted Living & Memory Care?
Submit the Request Information form on this page to connect with The Gardens Assisted Living & Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Gardens Assisted Living & Memory Care? Claim this listing to update photos, pricing, and details. It's free.
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