Susan Stelly
Oct 2025
I was there for rehab. I couldn't walk at all. After rehab I walked out of their doors. Very kind people that work there. Very good physical therapy department.
1 / 5CMS Care Compare
Families reviewing Encore Healthcare & Rehabilitation in Crowley, Louisiana consistently praise the rehab outcomes, cleanliness, and the caring attitude of staff and administration. Several reviewers specifically credit the physical therapy team and administrator Cory for personalized attention that helped residents recover mobility and return home.
AI-generated from reviews and community data.
Encore Healthcare & Rehabilitation is a senior living community in Crowley, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 11 reviews.
Encore Healthcare & Rehabilitation Center is a progressive care community in Crowley, Louisiana, offering expert care for seniors transitioning to long-term living or recovering from medical events. The community provides customized rehabilitation programs, including its Fast-Track to Your Comeback initiative designed to help residents recover quickly from conditions like strokes or falls so they can return home functioning at their highest level.
The community features spacious resident suites designed for privacy and comfort, and serves Cajun-infused and traditional southern cuisine. Care is delivered by compassionate and attentive caregivers who personalize the care experience for each resident, recognizing that every situation is unique and requires individual attention.
Encore offers signature activity programs and off-site excursions that promote an active mind and lifestyle. Residents are encouraged to pursue their interests, whether that involves cooking, fishing trips, concerts, or other activities that reflect their personal passions and choices.
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Help Me Choose3.7overall · 11 ratings combined
3.7★ on Google (11)
Susan Stelly
Oct 2025
I was there for rehab. I couldn't walk at all. After rehab I walked out of their doors. Very kind people that work there. Very good physical therapy department.
Judy Borill
Sep 2025
The staff at Encore treated my mom like she was family, when she went through 5 weeks of physical therapy rehab after surgery. The quaint atmosphere, along with great nursing care, are the main reasons we would choose Encore again if ever needed.
Lainey Kilchrist
Sep 2025
What a wonderful place!!! Encore is the best of best for your loved ones. Super clean facility with attentive staff. The administrator, Cory, seals the deal! He cares deeply about each and every one of his residents and keeps the place well organized. He is super professional and kind, always willing to help and make sure you are satisfied. Love Encore!!!
Marcie Wagner
Sep 2025
The hidden gem of Crowley, friendly staff and administration. Always prompt and informative. Highly recommend Encore for anyone needing restorative therapy or long term care
Gary Castille
Jul 2025
Excellent care. Rehab taught me many skills that I continue to use every day
4 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadWaiver has been granted
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Encore Healthcare & Rehabilitation offers Skilled Nursing / Long Term Care.
Encore Healthcare & Rehabilitation is located at 19110 Crowley-Eunice Hwy in Crowley, Louisiana.
Families reviewing Encore Healthcare & Rehabilitation in Crowley, Louisiana consistently praise the rehab outcomes, cleanliness, and the caring attitude of staff and administration. Several reviewers specifically credit the physical therapy team and administrator Cory for personalized attention that helped residents recover mobility and return home.
Encore Healthcare & Rehabilitation had 4 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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