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Pelican Pointe Healthcare And Rehabilitation

405 Milton Road

3.3(27 ratings)

Pelican Pointe Healthcare And Rehabilitation — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
120
Setting
Rural facility surrounded by pecan groves
Care focus
Both short-term rehab and long-term residential care
Dementia programming
Music-based therapy for Alzheimer's residents

What Families Think

Reviews of Pelican Pointe are sharply mixed, with some families praising attentive rehab staff and a caring atmosphere, while others describe serious lapses in care, staffing, and communication. The facility offers both short-term rehabilitation and long-term skilled nursing care in a rural Louisiana setting.

The Good

  • Rehab therapists praised for helping patients regain strength
  • Staff described as caring and engaged with residents
  • Family-oriented programming connects residents with loved ones
  • Massage therapy and wellness support offered

The Bad

  • One report of severe understaffing, one aide for ~20 patients
  • One report of an undocumented, undetected pressure sore
  • One report of a resident leaving without family notification
  • One reviewer described unexplained confusion and neglect during a stay

AI-generated from reviews and community data.

About Pelican Pointe Healthcare And Rehabilitation

Pelican Pointe Healthcare and Rehabilitation is a skilled nursing and rehabilitation facility in Maurice, Louisiana, offering both short-term rehabilitation following surgery or injury and long-term residential care. The community is situated among pecan groves and emphasizes personalized care delivered by trained caregivers in a setting they describe as combining southern hospitality with spacious resident suites.

The facility provides rehabilitation services to help residents recover and return home, as well as long-term care options for those making a permanent transition to senior living. Dining features Cajun-infused traditional southern cuisine, and the community offers massage therapy and wellness support for residents and families.

Signature programming includes Fulfill A Wish, which grants residents opportunities for new experiences; Music With Jan, therapeutic music lessons designed for residents with Alzheimer's; the Music and Memory program, which connects personal music preferences to mental and physical well-being; and Family Matters, which creates social opportunities for residents and family members. The community also organizes off-site excursions and outings described as encouraging personal growth and new experiences.

Additional activities include Taste & Critique events where residents experience local restaurants and discuss their meals, and various social outings designed to foster engagement and a sense of purpose. The community states its approach centers on personalized care relationships and providing what they characterize as healthcare beyond ordinary standards.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 27 ratings combined

3.3★ on Google (27)

Mona Dupleix

May 2026

via Google

My husband has been a patient on rehab side for a month now. I can’t say one bad thing about his stay. The journey started 2/27 when he was admitted to Lourdes ICU with sepsis. The organism entered in left ankle joint which required a minor surgery procedure to drain and washout. My husband is 86, so this whole thing has left him unable to fully weight bear on left foot. He loves all the therapists helping him to get stronger physically and mentally. The nurses and nursing assistants work together as a team. He is very comfortable with all of them. Of course he wants to come home, and that is the goal and he and I feel that everyone at Pelican Pointe is making it their goal also. Mona Dupleix

Alexis Halpin

May 2026

via Google

The staff truly go above and beyond to make residents feel special and engaged every single day. From themed events to outdoor activities like this adorable beach day, you can tell how much love and effort is poured into creating a happy environment. The residents looked like they had the best time! Such a caring and compassionate team.

Trinette Living

May 2026

via Google

This facility was rated high but my experience was a nightmare. All said I was never informed my mother was not there anymore mind you she has Dementia. Not even a call saying she signed herself out! What's the point of the main point of contact!! So very disappointed. Oh she has been gone over a week before I found out second hand!!

radina lejeune

Apr 2026

via Google

My dad was here for rehab and we loved it. Staff was great if he would need to go to rehab again.This would be the place we would want again and again.

Charlotte Breaux

Mar 2026

via Google

DO NOT SEND YOUR LOVED ONE HERE!!! My loved one was on the rehab side, after 43 days he had not improved in fact he was severely worst than before he went in. I went up on multiple evening shifts to find 1 aid to about 20 patients sitting in the hallway with a child under the age of 2 instead of seeing about the residents! I reported it and the next weekend it was the same thing. Multiple patients being neglected and a complete liability. On more than one occasion I notice no one was helping my loved one to eat, just pushing his tray in front of him while he is laying in bed and walking away. When asked about it the aid said "it's just me tonight and I havent finished handing out trays". It's appaling how understaffed they are. I noticed a sore on my loved ones bottom only after he said his bottom was burning. NO ONE DOCUMENTED IT! Nor could anyone tell me how long it was there! My loved on(who has always maintained his wits) started becoming confused and talking about things that did not make sense. I asked about it and got no answers. I told my loved one I was getting him out of there because of the neglect and condition he was in and he said dont say that too loud they will take it out on me! When I called to have him brought home they have deemed him bedridden, which he was not when he went in and told us we'd have to pay 400 dollars out of our pocket for the ambulance ride. We were told this is the best rated nursing home in the area. I'd hate to see the others! My loved one never did recover and after multiple hospital visits we are finally home with hospice.

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Frequently Asked Questions

What types of care does Pelican Pointe Healthcare And Rehabilitation offer?

Pelican Pointe Healthcare And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Pelican Pointe Healthcare And Rehabilitation located?

Pelican Pointe Healthcare And Rehabilitation is located at 405 Milton Road in Maurice, Louisiana.

What do families say about Pelican Pointe Healthcare And Rehabilitation?

Reviews of Pelican Pointe are sharply mixed, with some families praising attentive rehab staff and a caring atmosphere, while others describe serious lapses in care, staffing, and communication. The facility offers both short-term rehabilitation and long-term skilled nursing care in a rural Louisiana setting.

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