The Crossings at Covington Commons

Leola Nelson

Jul 2026

via Google ↗

On Sunday, June 14, 2026 I went to visit my mom. She had been there. I’m not sure exactly how long because my sister’s put her there without my permission when I was caring for her at home. But anyway, I asked Mom if she wanted to go to church and she said yes and we were getting ready and as we were leaving the front desk lady, I think her name first name starts with a B she stopped us which I found very weird because a month prior I took her out shopping and I asked that same lady. She looked at me like I was crazy like of course you can take her out. But nobody told anything. Told me anything. It’s not even the fact that I can’t take her out. It’s how they are treating me with very much disrespect. That’s my mom and she doesn’t have a lot of days left and I want to enjoy the days that I can with her. Also, when I call them back, the manager is so rude to me, talks down to me like I’m a child and they don’t even seem to have a heart for the fact that I want to be able to visit my mom on her last days. Because you never know. And then I asked them if something was to happen to her. Would they call me and they were saying no they’re just gonna call the main sister who doesn’t even talk to me and I don’t know why that place is horrible. I would not take my dog there.

Judy Burnham

Jul 2026

via Google ↗

The Garden Home residents are treated like fourth class citizens. They promise the world and provide very poor service. It took over a year to get a microwave replaced, some of the things that were wrong nearly 4 years ago still have not been fixed. My dishwasher quit 8/26 and I don’t expect it to be fixed anytime soon! I’m looking forward to departing Fort Wayne!

Michele Buoscio

Jul 2026

via Google ↗

Carol was wonderful! She was able to give us a tour on the spot and made my mom feel so comfortable. She was kind, patient, and took the time to answer all of our questions. We truly appreciated her compassion.

Beau Leamon

Jun 2026

via Google ↗

The Crossings at Covington Commons has been a wonderful place for independent and assisted senior living. From the moment you walk through the doors, you can feel the warm, welcoming atmosphere and genuine sense of community.<br><br>The staff are caring, compassionate, and truly treat residents like family. They go above and beyond to make sure everyone's needs are met while encouraging independence and an active lifestyle. The community offers a great variety of activities, opportunities for social engagement, and comfortable living spaces that help residents feel right at home.<br><br>One of the things that stands out most is the friendliness of both the staff and residents. There is a true sense of belonging and care that makes this community special. The dining experience, housekeeping, and overall attention to resident well-being are also excellent.<br><br>For anyone looking for a senior living community that combines quality care, safety, and a warm family atmosphere, I would highly recommend The Crossings at Covington Commons. It is a place where residents can truly enjoy this season of life with dignity, comfort, and peace of mind.

Heather Hefley

Jun 2026

via Google ↗

Covington Commons is such a warm and welcoming community. The staff are friendly, the building is clean, and you can tell they really care about making it feel like home for the residents. It’s a great place with a lot of heart!