Madison Mcfee
Jun 2026
If I could put 0 stars I would, they are horrible! Don’t take good care of the elderly behind closed doors. Very sad place.
1 / 6Quick Facts
- Ownership
- Family-owned, not a large corporate chain
- Memory care setup
- Secured memory care environment with elevated services
- Staffing model
- 24-hour staff availability to support aging in place
What Families Think
Reviews for The Claiborne at Shoe Creek are sharply divided: many families praise the warm, attentive staff during tours and describe a beautiful, well-run community with good food and activities, while several other reviewers report serious neglect, understaffing, and unsanitary conditions, particularly in the memory care unit. Prospective families should weigh the many enthusiastic move-in stories against the multiple detailed complaints about basic care lapses.
The Good
- Staff frequently praised as warm and welcoming during tours
- Reviewers highlight lively activities and engaged residents
- Several reviewers compliment the food and chef by name
- Clean, attractive facility noted by many families
- Family-owned community offering continuum of care as needs change
The Bad
- Multiple reports of understaffing, especially overnight and in memory care
- Several reviewers describe unsanitary conditions, including odors and pest issues
- More than one report of missed bathing, grooming, and housekeeping care
- Some reviewers cite poor documentation and communication about care plans
AI-generated from reviews and community data.
The Claiborne at Shoe Creek is a senior living community in Baton Rouge, Louisiana offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 40 reviews.
About The Claiborne at Shoe Creek
The Claiborne at Shoe Creek is an assisted living and memory care community in Baton Rouge, Louisiana, offering personalized care plans and services designed to support residents' health and daily living needs. The family-owned community provides a continuum of care with staff available 24 hours a day, allowing residents to age in place as their needs evolve.
The community offers two primary care levels: assisted living for residents requiring added support, and a comprehensive memory care program providing a secured environment with elevated care services. Care plans are individualized, and the community emphasizes working with residents, their loved ones, and families to ensure compassionate and comfortable support.
Amenities at The Claiborne at Shoe Creek include movie screenings with comfortable seating and surround sound, and the community's focus extends to whole-person wellness through daily opportunities for engagement and fulfillment. Accommodations feature upscale suites and one- and two-bedroom floor plans designed with resident safety, comfort, and style in mind.
The community emphasizes a philosophy centered on people and genuine relationships, prioritizing appreciation, courtesy, and service in its operations.
Types of Care at The Claiborne at Shoe Creek
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Theater Room
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Claiborne at Shoe Creek
4.3overall · 40 ratings combined
4.3★ on Google (40)
Julie Bryson
Dec 2025
The receptionist is very rude! My niece is just asking a basic information but she is very rude!
Michele Zeilinger
Sep 2025
Reshawn Henderson, Toni Groswelle & Wade Williams were not only the most welcoming people but also the most helpful in a very stressful situation. I cannot say more about the three of them. They went above and beyond to make sure that my mom was welcomed at Claiborne which provided me as her daughter with huge peace of mind!
Lane Brabner
Jul 2025
The Claiborne is a stellar organization and specifically the community Shoe Creek is amazing! Toni goes above and beyond for her colleagues and potential residents<br><br>They're great partners to have!
Beau Field
Feb 2025
Clean and well maintained!!
Frequently Asked Questions
What types of care does The Claiborne at Shoe Creek offer?
The Claiborne at Shoe Creek offers Assisted Living, Independent Living and Memory Care.
Where is The Claiborne at Shoe Creek located?
The Claiborne at Shoe Creek is located at 9750 Couret Dr in Baton Rouge, Louisiana.
What do families say about The Claiborne at Shoe Creek?
Reviews for The Claiborne at Shoe Creek are sharply divided: many families praise the warm, attentive staff during tours and describe a beautiful, well-run community with good food and activities, while several other reviewers report serious neglect, understaffing, and unsanitary conditions, particularly in the memory care unit. Prospective families should weigh the many enthusiastic move-in stories against the multiple detailed complaints about basic care lapses.
How can families visit The Claiborne at Shoe Creek?
Submit the Request Information form on this page to connect with The Claiborne at Shoe Creek and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Claiborne at Shoe Creek? Claim this listing to update photos, pricing, and details. It's free.
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