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Families describe The Birches as a warm, well-staffed community where memory care and assisted living residents receive attentive, individualized care. Reviewers repeatedly praise the nursing staff, communication with families, and the quality of the food, though a couple of reports raise concerns about billing practices and initial phone responsiveness.
AI-generated from reviews and community data.
The Birches Assisted Living and Memory Care is a senior living community in Clarendon Hills, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 22 reviews.
The Birches Assisted Living and Memory Care is a senior living community in Clarendon Hills, Illinois, offering both assisted living and memory care services. The community is designed to feel like home, with private apartments including studio, one-bedroom, and two-bedroom layouts featuring walk-in closets and spacious bathrooms.
For memory care residents, The Birches provides a structured, simplified environment tailored for those living with memory loss. The community maintains a 1-to-8 staff-to-resident ratio and employs a dedicated memory care nurse available seven days a week. Each resident receives a comprehensive, individualized service plan rather than a one-size-fits-all approach, with programming tailored to their interests and passions. Memory care apartments are equipped with a state-of-the-art silent-paging sensor emergency system that uses passive sensors to ensure safety while respecting privacy.
The assisted living program offers residents the opportunity to make their own decisions while having access to professional staff support. Both assisted living and memory care residents benefit from personalized service plans, activities, and amenities designed to promote independence and engagement.
Dining is a central part of community life, with an executive chef preparing homemade meals daily. The culinary team provides specialized and modified diets to accommodate individual nutritional needs. Food service emphasizes shared meals as opportunities for residents to create friendships and memories together.
The physical environment features cozy spaces designed for conversation and connection, including a courtyard, balcony, gardens, and backyard with water features. The exterior architecture blends with the local neighborhood aesthetic. Memory care residents have access to a secured, garden-view area on the first floor with a large walkout overlooking the backyard, allowing residents to explore safely and stay active around nature.
The community is a certified Montessori Inspired Lifestyle community and operates as a single integrated community where residents participate in committees and clubs based on their interests to help shape the direction of the home. Residents have access to enrichment activities, learning opportunities, and various amenities designed to promote an active lifestyle suited to individual preferences.
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Help Me Choose4.6overall · 22 ratings combined
4.6★ on Google (22)
Joe
Aug 2026
As someone who struggled with gambling for a long time and always finding it difficult to find a therapist who understood gambling, Birches Health is the perfect spot. I didn’t have to spend half my sessions explaining what a parlay was.
Peter Clikeman
May 2026
My wife has been in The Birches Encore memory care unit for 2 1/2 years. The care she has received has been excellent, which has eliminated a lot of worry from my life. The staff seems to honestly care about the residents welfare. Individual attention to their needs and issues is obvious. The environment is very structured which appears to give my wife a feeling of belonging and security. A daily calendar of the numerous activities is posted. The activities include crafts, art, trivia games, TV documentaries, sing- alongs and exercises. The facility is well maintained and doesn't have an institutional feel.<br>Communication with the staff when issues arise is quick and thorough. A doctor visits two to three times per week to check on residents as required. There is a "family app" that shows each days calendar of activities and upcoming events.<br>The food is very good. The menu is posted each day and includes options for meals. The special meals available such as Easter and Mothers Day brunches are very good. I've attended several. Christmas with Mr and Mrs Claus is great. The Kentucky Derby party was lots of fun with racing games, good food, and even mint julips.<br>I would highly recommend Th Birches.
P J
May 2026
My husband lives at The Birches Assisted Living, and I’m grateful for the care he receives. The staff are kind, attentive, and genuinely compassionate, and the environment is clean, comfortable, and welcoming. It gives me real peace of mind knowing he is in good hands.<br><br>Before choosing The Birches, I looked into several assisted living facilities. This one came highly recommended by nurses and social workers I spoke with in hospitals and other care settings. Some even said that they would like to work there if positions were available, which says a lot. It’s clear that The Birches not only takes good care of its residents but also values and supports its employees.<br><br>Lastly, The Birches has a genuine commitment to environmental sustainability, which means a great deal to me and my family.
Louis Tomasino
Mar 2026
I canceled an appointment with my therapist before the 24 hour deadline and yet I was charged and when I reached out to Birches they of course said the therapist reported I did not cancel on time. Corporate greed took over and I was informed that I would not receive a refund. Terrible company.
Devin James
Feb 2025
Great place for grandma. Big shout out to Jackie and Poppy and the rest of the team for taking good care, and giving compassion. Very affordable and high standards. Better than the big corporate places by far. Highly recommend!
The Birches Assisted Living and Memory Care offers Assisted Living, Independent Living and Memory Care.
The Birches Assisted Living and Memory Care is located at 215 55th St in Clarendon Hills, Illinois.
Families describe The Birches as a warm, well-staffed community where memory care and assisted living residents receive attentive, individualized care. Reviewers repeatedly praise the nursing staff, communication with families, and the quality of the food, though a couple of reports raise concerns about billing practices and initial phone responsiveness.
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Home care agencies serving Clarendon Hills bring help to the house: daily living, companionship, and respite for family caregivers.
