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TerraBella Hendersonville

3851 Howard Gap Rd

3.8(35 ratings)· Hendersonville average: 4.3

TerraBella Hendersonville — photo 11 / 5

Quick Facts

Veterans Program
Exclusive discounts offered to residents who served
Leadership Background
CEO and staff members are U.S. military veterans
Respite Stays
Short-term recovery stays available after surgery or illness
Transportation
Complimentary chauffeured trips for appointments and errands

What Families Think

Reviews of TerraBella Hendersonville are mixed: most describe a caring, well-kept community with a warm staff and smooth move-in experience, while one detailed account raises serious concerns about staffing levels, lost belongings, and cleanliness in the memory care area. Families researching this community should weigh the largely positive tour and daily-care experiences against that single but significant negative report.

The Good

  • Staff described as warm, kind, and attentive
  • Clean, well-kept, home-like facility
  • Smooth, low-pressure move-in and tour experience
  • Complimentary scheduled transportation to appointments and shopping
  • Respite care available for short-term recovery stays
  • Veterans program with discounts for former service members

The Bad

  • One report of chronic understaffing limiting activities and courtyard access
  • One report of lost hearing aids and difficulty reaching staff after hours
  • One report of persistent urine odor and inadequate memory care skill
  • One report describing costs as roughly double comparable facilities

AI-generated from reviews and community data.

About TerraBella Hendersonville

TerraBella Hendersonville is an assisted living and memory care community in Hendersonville, North Carolina. The community offers two distinct living options: Assisted Living for seniors needing support with daily activities, and GLOW Memory Care, which uses a customized approach to support residents with Alzheimer's disease and related dementias while celebrating each person's unique life story.

Assisted Living residents receive help with daily tasks while maintaining independence and dignity, supported by amenities including chef-prepared meals served restaurant-style with attentive service, weekly housekeeping, complimentary scheduled transportation, and apartment maintenance. Memory Care employs compassionate expertise and vibrant daily experiences designed to unlock each resident's potential and enhance quality of life.

The community features a full-time activities director overseeing a varied calendar of programs including exercise classes, themed parties, educational sessions, games, and social groups such as weekly mahjong, a men's social club, and a bird watching society. Wellness programming encompasses physical fitness, nutrition, mental health, and social engagement. Community outings to local museums, botanical gardens, and theaters are tailored to residents' interests and mobility levels.

Dining highlights fresh, homemade meals prepared daily, with a Port of Call program that spotlights a different country each month. Complimentary chauffeured transportation is available for doctor appointments, shopping, and local exploration. Health and fitness programming includes onsite therapies to improve strength, balance, and flexibility, with respite care available for short-term recovery following surgery or illness.

The community honors veterans through its Veterans Program, offering exclusive savings to those who served. Staff includes a CEO and team members who are U.S. military veterans. Hendersonville offers small-town charm with access to Western North Carolina's natural beauty, downtown shops, local restaurants, seasonal orchards and festivals, and nearby AdventHealth Hendersonville for medical appointments.

Types of Care

Assisted LivingIndependent Living

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Reviews

3.8overall · 35 ratings combined

3.8★ on Google (35)

Horstracks

Jun 2026

via Google

After our previous stop, Terra Bella restored our faith entirely. Our family came together to tour assisted living facilities for our elderly parents — a significant and emotional decision that we wanted to get right. After a deeply frustrating experience at another facility that morning, we arrived at Terra Bella not quite sure what to expect. Jackie met us and immediately set the tone. She was warm, professional, prepared, and genuinely engaged with every member of our group. She answered every question thoroughly, walked us through the facility with pride, and never made us feel rushed or like a sales transaction. The facility itself is beautiful — warm, cozy, and thoughtfully designed in a way that actually feels like a home rather than an institution. But what struck us most was the culture Jackie and her team have clearly worked to create. You can feel it the moment you walk in. The residents looked happy. The staff looked happy. That is not an accident — that is intentional leadership. When you are making a decision about placing someone you love in the care of others, you are watching everything. Every interaction, every detail, every face you pass in the hallway. Terra Bella passed every test. Jackie — thank you for showing us how it should be done. When we are ready to move forward, there is no question where we will be going. We cannot recommend this place highly enough.

Katie Lynch

Jan 2026

via Google

We chose this facility for my grandmother because of the activities offered and the courtyard bc she was always outside and active. The activities are never held and apparently haven’t been held for years due to low staff. Residents don’t have access to the courtyard because of low staff. They lost her hearing aids. They are almost impossible to contact after hours. The staff are not skilled. Smells of urine always. I worked as a CNA and am a nurse now and they should be ashamed of taking advantage of people. This should not qualify as a memory care facility. They are twice the cost of every other place. My family was in tears over what we had done to our loved one by trusting this facility. Do not put your loved ones here. We are so grateful she got in somewhere else and happy again.

Hilary Spellings

May 2025

via Google

I had a short period of time to move my cousin into a facility, and I quickly began the search for a place for her to live. Our experience at Terra Bella was by far superior to any other facility in the area. Not only was the facility clean and well kept, but the staff was overwhelming in their kindness to my cousin and their professional presentation. It was an easy decision once we looked at other places. Roberta and all the staff went out of their way to make our swift move into Terra Bella a pleasant experience. My cousin is happily settled into her newly painted and carpeted apartment with a window with a view. I give Terra Bella 5 stars from the day we arrived for a tour and for every day since she moved in!

Katherine Knight

Apr 2025

via Google

I enjoyed getting to know the staff and Executive Director Teresa Suttles when we toured the property a few months ago. Everyone that we encountered was so warm and friendly. What a great community. We felt good about the decision of choosing Terra Bella. We highly recommend this location when looking for the best fit for your loved ones.

Glenn Dotson

May 2024

via Google

When my mother first moved into Terra Bella there were several things that left me unsure about the facility. Over the course of the last year they have changed a great deal of the staff and I have been very impressed with the improvements in the facility. The staff are caring and kind. They took such amazing care of my mother, and showed her great respect. The staff treat all residents and visitors with the same level of care that they would show to their own family members. I cannot say enough about how much they made her final months so much better. I just want to thank the staff at Terra Bella for thier dedication, hard work and care.

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Frequently Asked Questions

What types of care does TerraBella Hendersonville offer?

TerraBella Hendersonville offers Assisted Living and Independent Living.

Where is TerraBella Hendersonville located?

TerraBella Hendersonville is located at 3851 Howard Gap Rd in Hendersonville, North Carolina.

What do families say about TerraBella Hendersonville?

Reviews of TerraBella Hendersonville are mixed: most describe a caring, well-kept community with a warm staff and smooth move-in experience, while one detailed account raises serious concerns about staffing levels, lost belongings, and cleanliness in the memory care area. Families researching this community should weigh the largely positive tour and daily-care experiences against that single but significant negative report.

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