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SYNERGY HomeCare

Pat Place Commercial Park, Bldg 1 Bldg 1, 1048 Stanton Rd D

4.5(48 ratings)· Daphne average: 4.3

SYNERGY HomeCare, photo 11 / 3

Quick Facts

Veteran care coordination
Helps veterans access VA Community Care benefits
Hospital discharge support
Offers post-surgery and hospital discharge transitional care
Caregiver replacement policy
Will change caregivers upon request until satisfied
Insurance benefit help
Assists families with long-term care insurance benefits

What Families Think

Families describe SYNERGY HomeCare of Daphne as generally warm, responsive, and staffed with caregivers who go above and beyond, with many long-term clients praising specific caregivers by name and the office's willingness to swap caregivers when a match isn't working. However, a handful of reviewers report serious problems, including an alleged theft by a caregiver, disputed billing charges, and concerns about background-check practices in an unregulated state industry.

The Good

  • Caregivers repeatedly praised as compassionate and dedicated
  • Office staff responsive to caregiver mismatches and complaints
  • Assists veterans in coordinating VA Community Care benefits
  • Helps families access long-term care insurance benefits
  • Long-term clients report years of consistent, reliable care

The Bad

  • One report of caregiver theft and a serious safety incident
  • One report of billing overcharges and unresolved refund requests
  • One reviewer said below-market pay led to inconsistent caregiver quality
  • Agency stated Alabama has no home care licensing or background-check requirements

AI-generated from reviews and community data.

SYNERGY HomeCare is a home care agency serving Daphne, Alabama offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 48 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare of Daphne is a home care agency located in Daphne, Alabama, offering non-medical in-home care services. The company provides personal assistance with bathing and dressing, companion care to address isolation and loneliness, housekeeping support, errand services, and transportation assistance for people of all ages and abilities.

The agency offers specialized services including post-surgery and hospital discharge care through its ConciergeCare program, which provides transitional care focused on safety, healing, and recovery in the home. SYNERGY HomeCare also serves individuals experiencing dementia or memory loss with dedicated support designed to help families navigate these challenges.

Caregivers can be arranged immediately or at the client's convenience, and clients may request to meet with a caregiver of their choosing. The agency states it will change caregivers upon request until complete satisfaction is achieved. Services are designed to adapt as client needs change over time.

SYNERGY HomeCare has been nationally recognized for client satisfaction, earning recognition as a top-ranking home care agency based on satisfaction scores from Home Care Pulse, an independent satisfaction research firm. The agency emphasizes handling employment responsibilities, workers compensation insurance, criminal background checks, and caregiver reliability so families do not have to manage these aspects independently.

Types of Care at SYNERGY HomeCare

At-Home Care

Amenities

Community Amenities

  • Housekeeping
  • Laundry Service
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of SYNERGY HomeCare

4.5overall · 48 ratings combined

4.5★ on Google (48)

reggie duncan

Jun 2026

via Google

Hi I am Reggie Duncan and I am talking about my Synergy Home Care out of Daphne Alabama. I am fixing to be transferred out from them, but I wanted to say this to anybody that’s looking for for Home Care caregivers things of that nature there that they were the best that I have ever ever seen seen. I have one of the best ones here as far as I’m concerned on caregivers is Allyson and I appreciate all the help that Elizabeth and kind and all those gave me while I was on Home Care with them and I’ll just say this to you if you’re looking for caregiver service I will definitely recommend Synergy Home Care out of Daphne Alabama so if you get any thinking about who you gonna go with? I suggested you go with them I hope y’all have a good day and I Thank them to for servicing me the time that they’ve been here. It was very good Service thank you so much.

Payton Donalson

Jun 2026

via Google

Synergy provides premier customer service. I have referred Synergy to many of our clients/residents and I am grateful for this location in Baldwin County. Georgianna is unmatched; her dedication, communication and care for her patients is amazing.

Frank Kent

Jan 2026

via Google

I have been under the care of Synergy Home Care for just over a year now. Being a 100% Service-Connected DAV from the Vietnam War my health has decline over the years. The assigned caregiver I have has really made my life much better. The company Synergy each week ensures my appointments and details are covered. I can only speak of their professionalism and kind caring ways they have taken care of my needs. Working with the VA to ensure all my hours are covered and my case worker is kept in the loop. If you have a loved one needing home care I recommend you reach out to Synergy and discuss your needs.

Chris Pigott

Jan 2026

via Google

What some great folks at SYNERGY HomeCare. Not only do they provide excellent services; they also provide a wealth of knowledge about VA Community Care. Today Georgianna not only came and gave an excellent presentation for 35 veterans she only helped servers when the food was delayed. What a wonderful blessing 🙏<br><br>Thanks SYNERGY

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Frequently Asked Questions

What types of care does SYNERGY HomeCare offer?

SYNERGY HomeCare offers At-Home Care.

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at Pat Place Commercial Park, Bldg 1 Bldg 1, 1048 Stanton Rd D in Daphne, Alabama.

What do families say about SYNERGY HomeCare?

Families describe SYNERGY HomeCare of Daphne as generally warm, responsive, and staffed with caregivers who go above and beyond, with many long-term clients praising specific caregivers by name and the office's willingness to swap caregivers when a match isn't working. However, a handful of reviewers report serious problems, including an alleged theft by a caregiver, disputed billing charges, and concerns about background-check practices in an unregulated state industry.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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