MyLivingChoice

Sunnyside Care Center

7000 Collamer Rd

2.9(27 ratings)

Sunnyside Care Center — photo 1

Quick Facts

Total units
80
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80
Weekend staffing
Sometimes only one aide or nurse on-site
Rehab services
On-site physical and occupational therapy for short-term stays
Pricing transparency
No published pricing information available

What Families Think

Most reviewers describe Sunnyside Care Center as an outdated, understaffed facility with cleanliness problems and inconsistent attention to residents, though one reviewer receiving short-term rehab praised the physical and occupational therapists. Concerns about staff turnover, night/weekend coverage, and a report of a resident found in an unsafe position appear across multiple reviews.

The Good

  • Physical and occupational therapists praised for rehab care
  • Small facility size noted by a reviewer
  • Some staff described as caring and pleasant

The Bad

  • Multiple reports of a dirty, outdated, poorly maintained building
  • Several reviewers cite understaffing and high staff turnover
  • One report of an aide or nurse covering all 80 residents on weekends
  • One report of a resident found neglected and unattended in his room

AI-generated from reviews and community data.

Sunnyside Care Center is a senior living community in East Syracuse, New York offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.9 out of 5 across 27 reviews.

About Sunnyside Care Center

Sunnyside Care Center is a skilled nursing / long term care community in East Syracuse, New York. The community is licensed for up to 80 residents.

Families rate Sunnyside Care Center 2.9 out of 5 based on 27 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Sunnyside Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Sunnyside Care Center

2.9overall · 27 ratings combined

2.9★ on Google (27)

Robert Ure

Nov 2024

via Google

I have MS and I had to go to the hospital because I had a UTI that did not help my symptoms with MS . I was in the hospital for about 4 or 5 days because it really took a lot out of me as far as my Mobility goes . from the hospital I was sent to Sunnyside nursing home for Rehab . the place is older and it does need updating but the people there were phenomenal to me and I can't say enough about them . if I had to I would go there again because the physical therapist and occupational therapist helped me out tremendously .

kathy brewer

Jan 2023

via Google

I didn't want to give this awful, very dirty place a star but it wouldn't let me post without one. I wouldn't put a dog in this place. I'm so glad my father is out of here and went to a wonderful assisted living. The staff here is uncaring, the food, what food he got is not fit for a dog. The entire place needs to be cleaned, painted and upgraded. Not a nice place for anyone.

Sarah Pralle

Jan 2023

via Google

Avoid this facility if possible. My mother was at Sunnyside for three weeks, and we were not happy with the quality of the facility nor her care. They are understaffed and it was hard to find the right person to talk to about my Mom's needs. Staff turnover seemed high - we met several people who were on their way out the door or had just started working there. More than once, the aids charged with caring for the residents were sitting around looking at their phones (w/ ear buds in!) rather than attending to the residents. The building is outdated and dirty. The steel doors in the rooms are more appropriate for a jail than a care facility. Clearly, the owners are not investing in the building, the staff, or the food. And as a final insult, they lost my Mom's clothing.

Karen Schroeder

Oct 2022

via Google

Don't do it! There is a handful of staff that is caring, but the place is not clean, is wholly outdated, bad food, never enough staff, small rooms, etc. Your loved one will not get enough attention or care at this facility. Managing doctor is a joke. Some weekend evenings there may be only an aide or one nurse on for 80 residents.the only good thing about this facility is that it is small.

Robin Maloney

Apr 2022

via Google

It's very old, worn out, sad. One wing of the building seens to be more cared for by staff. It was decorated for a holiday, staff had a pleasant attitude the nurses station. The disturbing thing was when I entered my relatives room, we found him slumped down to the end of the bed, his body half off the bed. It was apparent that he had been in that position for awhile. We ended up having to adjust him ourselves as after 15 minutes, no one responded to our call for help ,fortunately I had experience enough to know how to adjust him with the sheets. I made sure we letcthe staff know of our disappointment

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Frequently Asked Questions

What types of care does Sunnyside Care Center offer?

Sunnyside Care Center offers Skilled Nursing / Long Term Care.

Where is Sunnyside Care Center located?

Sunnyside Care Center is located at 7000 Collamer Rd in East Syracuse, New York.

What do families say about Sunnyside Care Center?

Most reviewers describe Sunnyside Care Center as an outdated, understaffed facility with cleanliness problems and inconsistent attention to residents, though one reviewer receiving short-term rehab praised the physical and occupational therapists. Concerns about staff turnover, night/weekend coverage, and a report of a resident found in an unsafe position appear across multiple reviews.

How can families visit Sunnyside Care Center?

Submit the Request Information form on this page to connect with Sunnyside Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of East Syracuse.