Brookdale East Side

Terri M

Mar 2026

via Google ↗

My Mom has celebrated 3 years with Brookdale Eastside. This team has heart and it starts with Chris - Director, Nichole - Nursing Administrator, Steve - Engagement Manager and cascades to their staff, and I wish I could name them all. Even with staff and resident turnover, challenging assignments, and all that it takes to care and sustain their 'family', they are willing to assist and they do it with heart. This impresses me greatly as I know their days are not easy. But realize how lucky my Mom is to be here under their care. My sincerest gratitude to team Brookdale Eastside!!<br><br>Sept 20, 2025 Today, Mom, at 101, helped bake banana bread with Rachel, played cards with her buddy and enjoyed a walk outside with her friend - We are so grateful to the management team and staff - They are all exemplary professionals, they know their clients and treat everyone like family! I Highly recommend Brookdale Eastside if you're considering Assisted Living!<br><br>2023 While staffing is a challenge for all businesses, Brookdale East has managed to find very caring staff willing to do all that it takes to provide comfort and support. My mom, 99 years young, really enjoys everyone and all the activities - they keep her engaged and she is never lonely. Thank you Brookdale for making her life fuller, safer and enjoyable!

Hqte

Jun 2025

via Google ↗

It’s unfortunate that the director Chris has come from a ymca setting and has no experience with senior citizens especially those with dementia. Brookdale smells like urine. Extremely understaffed. They pay the for care aides is $16-17 hr. Med tech $18 .McDonald’s pays more !. This is a private pay facility there is no way the pay should be this low. These residents should have top notch care- and excellent food and a spotless facility that smells great! There should also be a housekeeper on weekends. A housekeeper that is capable of cleaning the facility.

Scott Owens

Oct 2024

via Google ↗

Ed went on a tour of facilities. He got bored really easy and went back to Brookdale East Side after moving to two other facilities he said Brookdale East Side was home. He loved it there. he really like Kristen and Chris

Tina Mento

Dec 2023

via Google ↗

My sister has lived here for almost a year and she loves the nurses and staff. She has made many friends and always talks about all the events that they have each day. I think Happy Hour is her favorite. She will call me at work and beg me to come! I have been to a couple but I usually am working so I can't get there each week. Brookdale staff and family went above and beyond with the holiday party last weekend. If you missed it I'm sorry because it was a great time! They had all sorts of food, singing, games and decorations! It really felt homey! I am happy that my sister Sue is living here and I believe she is too. The care is wonderful from getting her meds to doing her laundry to helping her to know she is valuable and wanted. I also want to mention the activities that are offered here. I see them showing movies each night and card games, bingo, amongst other activities. Happy hour each week, exercise classes, church services, current events-reading the newspaper to residents. Steve is the best activity director!! They take the residents to the store to shop, they have a hair salon where they can get their hair done once a week (which by the way lifts their spirits as well as helps the residents to feel good about the way they look) The stylist does a wonderful job on my sisters hair every week at a very reasonable price. Chris and Kristyn are awesome too! Anytime my sister has a question or just wants to visit with someone they are always there to listen. I know some of the aides by name because they are wonderful also. They are part of the family atmosphere which is what is needed here! Flo and Nya have made a big impact on me and Sue as they are very cheerful and always willing to lend a helping hand. Keep up the good work Brookdale! I will look in your direction when I can't take care of my home anymore and want a family atmosphere to move to. Thank you all for helping my sister to know she has an extended family here at Brookdale. Oh and btw, the location is awesome! Out of the way but right across the street from stores and restaurants if my sister wants to get out for a bit! Thank you all again and Happy Holidays!

Rodger Sauer

Dec 2023

via Google ↗

We couldn't be more happy with the friendly and caring staff at Brookdale. Great activities and personal attention for our loved one. Everyone there has made this difficult transition as painless as possible. Consistent communication is another factor that has been handled very well and always very professionally. Can't say enough good things about Brookdale.