MyLivingChoice

Sugar Hill Assisted Living

45 Main St

4.9(19 ratings)

Sugar Hill Assisted Living — photo 11 / 6

Quick Facts

Licensed capacity
42 residents

California CDSS

Independent living option
Separate homes and carriage houses on property
Short-term stays
Vacation and respite stays offered in carriage houses
Transportation service
Scheduled trips to appointments, worship, and events

What Families Think

Families describe Sugar Hill as a small, personal assisted living and memory care community in a historic mansion setting where staff know residents by name and communicate closely with families. Reviewers consistently praise the Executive Director and nursing staff for attentive, compassionate care, especially for residents with dementia or cognitive impairment. The mansion setting and grounds are frequently mentioned as a pleasant backdrop to daily life.

The Good

  • Small size allows personalized, attentive care
  • Staff known for warmth and compassion
  • Strong communication with families about care needs
  • Positive experience reported for dementia and memory care residents
  • Historic mansion and grounds create calming atmosphere
  • Consistent praise for nursing and daytime aides

AI-generated from reviews and community data.

Sugar Hill Assisted Living is a senior living community in Dalton, Massachusetts offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 19 reviews.

About Sugar Hill Assisted Living

Sugar Hill Assisted Living is an assisted living and memory care community located in Dalton, Massachusetts, situated on a 19-acre estate that was once the homestead of Senator W. Murray Crane. The main residence is a two-story Georgian Revival-style mansion constructed in 1907-1909, with 23 restored rooms and common areas including a music room, dining room, library, parlor, game room, and porches.

The community offers a full continuum of care across multiple neighborhoods. Assisted living residents receive support with activities of daily living, personal care assistance, regular wellness assessments by nursing staff, and scheduled transportation to appointments, religious services, shopping, and cultural events. All residents enjoy meals prepared daily by the culinary staff, including breakfast, lunch, and dinner.

Sugar Hill's Memory Care neighborhood is a specially designed, secured area within the mansion for residents with Alzheimer's disease, dementia, or related memory disorders. This program provides tailored activities and exercise programs, staff trained specifically in memory care offering 24-hour support, and unlimited care assistance with activities of daily living in a small setting of 20 residents.

Independent living options include remodeled homes and newly constructed residences with hardwood floors, modern design, custom-built kitchens and baths, and lush landscaping. Residents in independent living have access to fine dining, activities, and events at the mansion while housekeeping and maintenance are provided. The community also offers vacation and short-term stays in converted carriage houses on the property.

Amenities and activities reflect the Berkshires location, with residents able to participate in exercise classes and outings to celebrated regional attractions. The community features 24-hour medical emergency response systems and handicapped access throughout its residences.

Types of Care at Sugar Hill Assisted Living

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews of Sugar Hill Assisted Living

4.9overall · 19 ratings combined

4.9★ on Google (19)

Suzanne Petke

Mar 2025

via Google

UPDATE 3/10/2025: My mother has been living at Sugar Hill Assisted Living for over 16 months now, and she continues to be very happy there. The smaller size of the residence makes it less confusing, and the Executive Director, Cam, along with the entire staff, has always been and continues to be incredibly attentive to her needs. Their kindness and care give me great peace of mind, and I highly recommend Sugar Hill for anyone looking for a warm and supportive assisted living community. ORIGINAL REVIEW: Sugar Hill Assisted Living has been a haven of comfort and care for my mother, and I couldn't be more grateful. From the moment we stepped through the doors, the staff at Sugar Hill made us feel like family. The team here is nothing short of exceptional. From the warm reception to the diligent nurses and aides, the dedicated food staff led by skillful chefs, the engaging activities, and the diligent cleaning and maintenance crew, every aspect of Sugar Hill operates with a commitment to excellence. What truly sets Sugar Hill apart is the genuine warmth and compassion exhibited by every member of the team. It's evident that they genuinely care about the well-being and happiness of the residents. My mother, who was initially hesitant about transitioning to assisted living, now feels right at home thanks to the welcoming atmosphere cultivated by the staff. I must highlight a few individuals who have gone above and beyond to ensure my mother's comfort and happiness. Cam has been instrumental in facilitating a smooth transition, while Mardi operates as the Command Center with her finger on the pulse of daily activities. Nurse Becky, along with the CNAs and aides, ensures that my mother's medical needs are met with the utmost attention and care. Even the maintenance director, whose name escapes me, setup my mother's living space to her liking. The mansion's architecture exudes charm, and the grounds are nothing short of picturesque, creating a serene environment for residents to call home. As a family member, I am deeply grateful and less stressed knowing that my mother is in the hands of such capable and compassionate professionals. My mother echoes my sentiments, expressing how cozy and homelike she finds her surroundings at Sugar Hill. In conclusion, Sugar Hill Assisted Living is not just a facility; it's a community built on genuine care, compassion, and dedication to enriching the lives of its residents. I wholeheartedly recommend it to anyone seeking exceptional assisted living care for their loved ones.

KSJ

Oct 2024

via Google

I can’t recommend Sugar Hill enough! Moving a parent into assisted living can be emotional, but their Executive Director, Cam, and staff were so supportive, genuine and compassionate. Mom loves it there. Being smaller allows for personalization - from both a service and relationship perspective. From the nurses to culinary staff to cleaning staff, they know and interact with mom! So blessed to have mom at Sugar Hill.

Brad Herder

Mar 2024

via Google

My mother is very happy at Sugar Hill. The whole staff is fantastic! Examples: We were getting into the elevator the other day and a nice young male employee greeted my mother by name. Another day, we were sitting in her room and someone knocked and told her there was going to be a concert at 1:30. Today, the cleaning woman said hello. If she doesn't go to a meal, they come up and make sure she's okay. She does like the food but isn't always hungry. She loves being in the "mansion" and marvels at the detailed workmanship in the bannisters and trim work. The grounds are absolutely beautiful, very peaceful setting. If she could walk well enough, Sugar Hill actually borders The Boulders - a Berkshire Natural Resources property with miles of trails. But mostly, I am very impressed with the staff. Cam and Mardy are the best! Wonderful people, very well run facility. And finally, she's at a place she likes which is tough when you've had to give up your home, but this place feels like home to her.

Mardi Goldman

Jul 2021

via Google

The facility and staff @ Sugar Hill Assisted Living is A-One!! My aunt is there as a cognitive impaired patient and they are good to her, aware of her daily needs and wants. Times have been difficult during Covid, but they made her feel comfortable & safe as well as keeping me up to date with her care. Daytime aides are the BEST! I can only say positive things about this place!! The building, grounds, & views are a spectacular bonus too! I would highly recommend Sugar Hill to any family looking for the best care for their loved one’s!!

Stacey Marshall

Jun 2021

via Google

This facility and the staff @ Sugar Hill Assisted Living is top notch!! My mother was there for quite sometime as a dementia patient and they were so good to her and my family. Times have been very difficult during Covid, but they made her feel comfortable & safe as well as keeping my family up to date with her care. I can’t say enough positive things about this place!! The building, grounds, & views are a spectacular bonus too! I would highly recommend Sugar Hill to any family looking for the best care for their loved one’s!!

Request information

Ask about availability, pricing, or a tour. Your details go only to Sugar Hill Assisted Living — never sold or shared.

Frequently Asked Questions

What types of care does Sugar Hill Assisted Living offer?

Sugar Hill Assisted Living offers Assisted Living, Independent Living and Memory Care.

Where is Sugar Hill Assisted Living located?

Sugar Hill Assisted Living is located at 45 Main St in Dalton, Massachusetts.

What do families say about Sugar Hill Assisted Living?

Families describe Sugar Hill as a small, personal assisted living and memory care community in a historic mansion setting where staff know residents by name and communicate closely with families. Reviewers consistently praise the Executive Director and nursing staff for attentive, compassionate care, especially for residents with dementia or cognitive impairment. The mansion setting and grounds are frequently mentioned as a pleasant backdrop to daily life.

How can families visit Sugar Hill Assisted Living?

Submit the Request Information form on this page to connect with Sugar Hill Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sugar Hill Assisted Living? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Dalton.