Robin Dore
Jun 2026
The staff, doctors and nurses were all very warm, friendly and caring. Could say enough good things about them.
1 / 2CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of short-term rehab and long-term care residents at Craneville Place consistently describe a caring, attentive staff and successful recovery outcomes after hospitalization. Reviewers highlight the facility's cleanliness and the personal attention given to both patients and their families, including compassionate send-offs when residents returned home.
AI-generated from reviews and community data.
Craneville Place of Dalton Rehabilitation & Skilled Care Center is a senior living community in Dalton, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 33 reviews.
Craneville Place is a 69-bed skilled nursing facility offering short-term rehabilitation and long-term care in Dalton, Massachusetts. The facility is nestled in the Berkshires, a few miles from downtown Pittsfield and Berkshire Medical Center. Licensed and certified staff provide 24-hour care under physician supervision in a recently renovated environment with dining facilities, common areas, and three outdoor porches overlooking the Berkshire Mountains.
Short-stay rehabilitation services are designed for patients recovering from surgery, illness, or other medical events. The clinical team has specialized training for orthopedic, cardiac, pulmonary, and neurology patients, with on-site rehabilitation therapists to assist with recovery and transition home. The facility also offers IV therapy and medications including peripheral, midline, PICC, and tunneled options.
Long-term care residents receive three homemade meals daily plus snacks, a full calendar of activities, shopping and entertainment outings, regular medication administration, vital sign monitoring, and assistance with dressing, bathing, transferring, and walking. A secured unit serves residents requiring additional supervision, featuring its own dining and activity room with walking areas, staffed by caregivers trained to meet personal care and activity needs with individualized programming focused on each resident's unique abilities.
The rehabilitation therapy room provides space for individualized and group therapy sessions. Treatment is tailored to help patients return to their prior status and residence or achieve their highest level of functioning. Staff are committed to creating a home-like environment where families are welcome to visit at any time and residents are treated with dignity and respect.
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Help Me Choose4.5overall · 33 ratings combined
4.5★ on Google (33)
Robin Dore
Jun 2026
The staff, doctors and nurses were all very warm, friendly and caring. Could say enough good things about them.
Joe Olds
May 2026
Craneville Center is a wonderful facility with a great staff. The therapists are great. Thank you all for helping me gain my strength back. I especially want to thank Paul and Danielle, Cheryl, Trina, Jennifer and Mia. I hope I have her name correct. Also the nurses and aides especially Penny and Santiago. And a big thank you to everyone else. I can't remember everyone's names. I highly recommend Craneville Center.
Kerri Hallas
May 2026
After a hospitalization for a sudden illness, we had to send my mom to Craneville Place for antibiotics and rehabilitation. We couldn’t be happier with the outcome. The staff were kind, knowledgeable and took the time to get to know my mom and understand her needs. The facility was clean and well run. We were happy with the outstanding care she received.
Shannon Miller
May 2026
My mother stayed at Craneville Place after being discharged from the hospital, and our family had a very positive experience. The entire staff was kind, respectful, and attentive throughout her stay. They worked closely with her to help her regain her strength and supported all of her needs during rehabilitation. Most importantly, they made sure she was well enough, confident, and secure enough to return home and live independently again. What touched us most was the kindness they showed when she was discharged. The staff lined up to wish her well as she left, which meant so much to our family and truly showed how much they cared about her recovery and well-being. We sincerely appreciate the compassion, support, and excellent care they provided during her stay.
Jennifer Serre
Apr 2026
Mom was a resident at Cranville Place of Dalton for a short time before she went home to God. Having to be moved from another facility that promised they could care for her and could not deliver the services she needed! The only wish I had when this all happened is that I would of found Cranville of Dalton first! Cranville is everything a nursing home should be! The staff was amazing, (Mom sure did keep them on their toes) but not one staff member ever showed us nothing but professional care! They all were amazing, polite and made us feel like Mom was in good hands and their first priority was Mom! Thank you to everyone at Cranville Place of Dalton!
4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide at least two remote exits on each floor or fire section of the building.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2024
Provide at least two remote exits on each floor or fire section of the building.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2022
Provide at least two remote exits on each floor or fire section of the building.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Craneville Place of Dalton Rehabilitation & Skilled Care Center offers Skilled Nursing / Long Term Care.
Craneville Place of Dalton Rehabilitation & Skilled Care Center is located at 265 Main Street in Dalton, Massachusetts.
Families of short-term rehab and long-term care residents at Craneville Place consistently describe a caring, attentive staff and successful recovery outcomes after hospitalization. Reviewers highlight the facility's cleanliness and the personal attention given to both patients and their families, including compassionate send-offs when residents returned home.
Craneville Place of Dalton Rehabilitation & Skilled Care Center had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Craneville Place of Dalton Rehabilitation & Skilled Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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