MyLivingChoice

Sterling Village

18 Dana Hill Road

3.6(33 ratings)

Sterling Village — photo 11 / 5

Quick Facts

Total units
143
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
143
Setting
22-acre campus off I-90 near Worcester
Pricing transparency
No published pricing available

What Families Think

Reviewers largely describe Sterling Village as a strong short-term rehab and skilled nursing facility, with several families praising the PT/OT team and nursing staff for compassionate, effective care. One detailed long-term care review, however, described unmet basic care needs and ongoing staff training concerns over a nearly two-year stay.

The Good

  • Praised physical and occupational therapy outcomes
  • Nursing and CNA staff described as compassionate
  • Staff treated residents with dignity, per reviewers
  • Rehab results credited with restoring residents' independence
  • Activities like casino days noted by families

The Bad

  • One detailed report of unmet basic care needs long-term
  • Repeated staff retraining cited instead of resolving care concerns

AI-generated from reviews and community data.

About Sterling Village

Sterling Village is a 143-bed skilled nursing and rehabilitation facility located in Sterling, Massachusetts, providing comprehensive medical, nursing, and rehabilitative care. The community specializes in long-term care, short-term stays, respite care, rehabilitation, and hospice services.

Situated off I-90 on 22 acres near Worcester, the facility features private and semi-private rooms, each with a private bath and bedside window views. Residents and families have access to a private dining area, private lounge for gatherings, beautifully landscaped grounds, and an enclosed courtyard for outdoor enjoyment.

The community serves the surrounding region including Worcester, Leominster, Fitchburg, Lunenburg, Holden, Westminster, Princeton, Bolton, West Boylston, Clinton, and Lancaster. The care team includes nurses, therapists, and other clinicians providing medical and rehabilitative services.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 33 ratings combined

3.6★ on Google (33)

Karen Saisa-Southworth

Apr 2026

via Google

“ oh boy, here we go again” these are the words spoken by my feisty stubborn and can be funny 92-year-old dad who fell had a one week hospital stay heard his back had pneumonia and really did not want to go to rehab again. Dad was in this rehab a year previous he wasn’t happy then either he fought with the PT and the OT and anybody that came in the room yet when he left, he had tears something. I’ve never seen in 60 years. He had tears because he was leaving people that truly cared for him and really made him fight. The nurses the CNA‘s the food staff the laundry people, the concierge administration, and I have to say above all, OT, PT we truly amazing. I hate to put one department above the other, but this is why our friends and our loved ones go to a rehab. This team pushed this grumpy. Old man that gave him sour looks when they walked in treated him with kindness, but were very strict and again when dad was discharged the other day, he had tears when he finally got back to his home. He said to me very quietly. I wish I was back there. I only hope who have ever is reading this review. Your loved one has a chance to stay at Sterling Villiage because you will see great results and you’ll be working with great people and the food wasn’t too bad either. On a scale of 0 to 10 I give this place TEN STARS. Karen Southworth 25 years ER critical care

Steveigh

Dec 2025

via Google

My mother was only there for a short time, but in that time everyone, from administration to maintenance, was compassionate, caring and treated my mother with dignity.

Gary LeBlanc

Nov 2025

via Google

Visited my brother today, he is at Sterling village for medication adjustment and physical therapy for his broken leg. Excellent facility, immaculate, wonderful therapy department, nursing staff is excellent as well ... If you're really have to go to a facility, this one Tops most of them by far!!!!!!

Lois Luniewicz

Jul 2024

via Google

Mom, who was 92 when she passed, was cared for at Sterling Village for nearly two years and during that time her basic needs were not met to our satisfaction. Over the course of our quarterly meetings we always expressed our concerns but were met with the same response-retraining of staff. We were told by several that Sterling Village was still the best place for our area which is both sad and discouraging. Our observations over this time are that mom's care would have been much better with both increased and better trained staff. Her basic needs including clean teeth, combed hair, assistance with eating, clean clothes when soiled and understanding of her declining health and the needs that went with it were either not understood, ignored or both. Nursing home residents should be treated with far more dignity and respect than what our mom experienced.

Jesse R

Jun 2022

via Google

This place is amazing!!! My uncle can mostly take care of himself but the staff are always helpful. He always said he rather die than go to a care facility but I guess Sterling Village is the exception. They helped him get a healthier diet and stabilized his medical care. He said they even had a casino day and the myth of losing all his freedom is just that, a myth. I would recommend Sterling Village for any of your loved ones that want and need the extra support.

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Frequently Asked Questions

What types of care does Sterling Village offer?

Sterling Village offers Skilled Nursing / Long Term Care.

Where is Sterling Village located?

Sterling Village is located at 18 Dana Hill Road in Sterling, Massachusetts.

What do families say about Sterling Village?

Reviewers largely describe Sterling Village as a strong short-term rehab and skilled nursing facility, with several families praising the PT/OT team and nursing staff for compassionate, effective care. One detailed long-term care review, however, described unmet basic care needs and ongoing staff training concerns over a nearly two-year stay.

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