Robyn Yalian
Jul 2026
Fantastic care, attention to detail and staff puts family first. From admission to the nursing team thank you for helping assist with making this transition seamless
1 / 5Quick Facts
- Total units
- 82
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 82
- Inspections
- View history (6 citations)
- Capacity
- Licensed for up to 82 residents
- Care focus
- Subacute rehab and long-term nursing care
CMS Care Compare
What Families Think
Families describe River Terrace as attentive and responsive, especially praising the nursing and rehab therapy staff during short-term rehab stays. The most common complaint is food quality, which several reviewers say is disliked by residents. Overall sentiment is strongly positive, with reviewers highlighting communication and staff warmth.
The Good
- Staff praised as caring and attentive
- Quick response during medical emergencies
- PT and OT therapists help residents regain strength
- Administration builds personal relationships with families
- Good communication with family members
The Bad
- Multiple reviewers unhappy with food quality
AI-generated from reviews and community data.
River Terrace Rehabilitation & Healthcare Center is a senior living community in Lancaster, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 180 reviews.
About River Terrace Rehabilitation & Healthcare Center
River Terrace Rehabilitation & Healthcare Center is a skilled nursing and long-term care facility in Lancaster, Massachusetts, with a licensed capacity of 82 residents.
Families consistently praise the attentiveness of the nursing and administrative staff, noting that they are responsive to concerns and proactive in communication. One family wrote: "they were right on it. took care of it right away. called me right away." Staff members are described as kind, caring, and supportive throughout the admission and care process. The facility organizes activities like bingo and live music. Food quality is a recurring concern among families, with one noting that residents rarely enjoy the meals offered.
River Terrace holds a 4.4 out of 5 rating across 180 Google reviews, reflecting strong overall satisfaction with care delivery and staff engagement.
Types of Care at River Terrace Rehabilitation & Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Live Performances
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of River Terrace Rehabilitation & Healthcare Center
4.4overall · 180 ratings combined
4.4★ on Google (180)
John Gledhill
Apr 2026
Taking great care of my brother. They recognize me and inform me. Very helpful with admin forms. Today they had bingo and live music during just a couple of hours. Update: He's been discharged after a couple of months. Made a lot of progress thanks to all their good work. The staff was always receptive and helpful whenever anything came up. Especially shout out to Sam Siawor, LPN supervisor, and all the PT & OT therapists who help him get stronger.
maureen parlon
Apr 2026
My brother is staying there temporarily the rehab. he seems to like it very much and they seem to be very kind and very nice there. not any problems. we've even had an emergency situation and they were right on it. took care of it right away. called me right away so we are very happy with them. they are a great team and they seem to work very well together
Karen Gledhill
Feb 2026
I have a family me we at River Terrace and am very pleased with the care. The staff is extremely supportive and caring. Administration really gets to know the family. They provide superb care.
Kristine Grimson
Feb 2026
Most of the staff is very nice and helpful. Biggest complaint is the quality of the food. It’s rare that my mom actually likes the food there. And apparently that sentiment is shared by residents and some staff. Wish the would do something about that.
Government Inspection History
4 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 19, 2026Fire Safety StandardHealth StandardNo citations
May 5, 2025Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025
Dec 26, 2024Fire Safety StandardHealth Standard5 citations
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jan 6, 2025
Nov 7, 2023Fire Safety StandardHealth StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does River Terrace Rehabilitation & Healthcare Center offer?
River Terrace Rehabilitation & Healthcare Center offers Skilled Nursing / Long Term Care.
Where is River Terrace Rehabilitation & Healthcare Center located?
River Terrace Rehabilitation & Healthcare Center is located at 1675 North Main Street in Lancaster, Massachusetts.
What do families say about River Terrace Rehabilitation & Healthcare Center?
Families describe River Terrace as attentive and responsive, especially praising the nursing and rehab therapy staff during short-term rehab stays. The most common complaint is food quality, which several reviewers say is disliked by residents. Overall sentiment is strongly positive, with reviewers highlighting communication and staff warmth.
How did River Terrace Rehabilitation & Healthcare Center do on recent health and safety inspections?
River Terrace Rehabilitation & Healthcare Center had 4 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit River Terrace Rehabilitation & Healthcare Center?
Submit the Request Information form on this page to connect with River Terrace Rehabilitation & Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at River Terrace Rehabilitation & Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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