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Leominster Rehabilitation and Nursing Center

44 Keystone Drive

3.3(35 ratings)· Leominster average: 4.6

Leominster Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Total units
106
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
106
Short-term care
Offers short-term rehabilitation stays for recovery
Staffing concern
Multiple reviewers report the facility is understaffed

What Families Think

Reviews of Leominster Rehabilitation and Nursing Center are sharply divided: some families describe serious safety lapses and neglect during a loved one's stay, while others highlight compassionate individual staff members, especially the social worker, who helped them through difficult placements. Several reviewers mention the facility is understaffed, though family members who visited often still found many staff attentive and caring.

The Good

  • Social worker praised repeatedly by name for support
  • Attentive nursing staff noticed on daily visits
  • Activity director keeps residents engaged in programs
  • Successful short-term rehab stay with smooth discharge planning
  • CNAs described as hardworking despite being short-staffed

The Bad

  • One report of serious neglect including unassisted bathroom needs
  • One report of non-functioning call button and loose grab bars
  • Multiple reviewers note the facility is understaffed
  • No published pricing information available

AI-generated from reviews and community data.

Leominster Rehabilitation and Nursing Center is a senior living community in Leominster, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 35 reviews.

About Leominster Rehabilitation and Nursing Center

Leominster Rehabilitation and Nursing Center is a 106-bed skilled nursing and long-term care facility in Leominster, Massachusetts. It provides rehabilitative care and extended residential services for seniors requiring ongoing medical support and assistance with daily living.

Family experiences at the center are mixed. Those reporting positive stays highlight attentive, patient staff, particularly CNAs, nurses, and social workers who go the extra distance with communication and discharge planning. Families note that the administrative team, including Michelle, is accessible when concerns arise. However, some families have reported serious gaps in care: inadequate assistance with mobility and bathroom needs despite physician orders for daily physical therapy, non-functional call buttons, and safety hazards like grab bars that fail when used. One family expressed deep regret about their mother's care during a 2015 stay.

The facility carries a 3.3-star Google rating based on 35 reviews, reflecting this significant variation in family experiences. Those choosing Leominster appear to benefit most when they maintain close involvement in care planning and advocacy.

Types of Care at Leominster Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Leominster Rehabilitation and Nursing Center

3.3overall · 35 ratings combined

3.3★ on Google (35)

Lindsey Rodriguez

Jan 2026

via Google

My mother was placed here for rehab. In the hospital she was a 2 person assist to the bathroom and was ordered physical therapy every day. In the 2 weeks she was there, no one assisted her to the bathroom. The call button didnt work, the safety grab bars fell off the wall if touched and there was no lights outside the facility. She did not feel safe. My family and i stayed with her majority of the time. When i asked for a transfer, the administration asked for 24 hrs to rectify the issues. They discharged her immediately saying she was at her baseline. She went home with no services in place. 2 weeks later she was back in the hospital for the same issues. This place was an absolute nightmare. What we saw will haunt me. I wish all the patients had family advocating for them. It needs to be investigated and shut down.

PLC

Dec 2025

via Google

I am so so sad to say that my mother passed away while in this horrible place in 2015. I needed her to be near where we lived and after inspecting the location I chose keystone, so I could get to her in a hurry if needed. I was her advocate and it worked for a while. I have too many details and not enough room to write. I will never forgive myself. I’m so so sorry Mom. It’s 2025 and I see complaints are the same if not worse. Find somewhere else if you need to place a loved one. But keep them close for as long as you possibly can. ❤️‍🩹☮️🙏

Rebecca Fischer

Nov 2025

via Google

One of the individuals I care for needed a short stay in a more hands on setting. The whole team was great from start to finish. Rebecca P helped so much throughout the whole journey. Discharges can be difficult with all the med policies; they set us up for success when it was time for him to come home. Thank you for eveything!!

D M

Sep 2025

via Google

I am adding an update to our review of Leom Rehab and Nursing. My brother has been here for a little over a year and he has had extremely good care! Every staff member we encounter is very helpful and patient. The administrator (Michelle) has been available any time we ask to see her. The CNA’s do a great job with our brother. They have a very difficult job and they perform it well, even when understaffed. Rebecca (social worker) is still there and still wonderful to us! The nurse staff is very attentive and they notice everything, which gives us comfort. Our brother has fit in well and seems happy. Diane (activity director) makes sure he is involved in all the activities which he enjoys. So if you need a caring facility we wouldn’t hesitate. Again, this is just our experience. We unfortunately had to place our brother in a nursing facility for long term care in April 2024. Leominster Rehab and Nursing was able to admit him. He has only been there a short time, but our experience has been fairly positive. They are very understaffed but we are there visiting every day. We have had the opportunity to interact with numerous workers on a regular basis, most of whom have been very helpful. One in particular is Rebecca Powers the facility social worker (who I will give 5 stars). She has been extremely receptive and answers our questions thoroughly. We see her roaming the building often and makes herself available to interact with us and my brother. Nursing homes are an emotional place to have to place a family member but it makes us feel a little better that Rebecca has been so helpful.

David Rose

Dec 2024

via Google

I had a brief experience at Leominster rehab. Some upgrades needed in the building. The social worker is amazing. Rebecca was always available for questions and support. Best social worker I have ever met. Also my nurse Leslie was so good and compassionate. Highly recommend

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Government Inspection History

7 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 19, 2025Fire Safety StandardHealth Standard6 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025

Jul 29, 2025Health Complaint2 citations
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2025

Sep 12, 2024Fire Safety StandardHealth Standard35 citations
  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Establish emergency prep training and testing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Provide rooms that can be unlocked from inside without a key.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Provide hallway or ground-level exits in all residents' rooms.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

Aug 29, 2024Health Complaint5 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

Jul 2, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

Feb 14, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024

Jun 27, 2023Fire Safety StandardHealth Standard16 citations
  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Leominster Rehabilitation and Nursing Center offer?

Leominster Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Leominster Rehabilitation and Nursing Center located?

Leominster Rehabilitation and Nursing Center is located at 44 Keystone Drive in Leominster, Massachusetts.

What do families say about Leominster Rehabilitation and Nursing Center?

Reviews of Leominster Rehabilitation and Nursing Center are sharply divided: some families describe serious safety lapses and neglect during a loved one's stay, while others highlight compassionate individual staff members, especially the social worker, who helped them through difficult placements. Several reviewers mention the facility is understaffed, though family members who visited often still found many staff attentive and caring.

How did Leominster Rehabilitation and Nursing Center do on recent health and safety inspections?

Leominster Rehabilitation and Nursing Center had 7 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Leominster Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Leominster Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Leominster Rehabilitation and Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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