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Sterling Care Rockville Nursing

303 Adclare Road

4.4(163 ratings)· Rockville average: 4.5

Sterling Care Rockville Nursing, photo 11 / 5

Quick Facts

Total units
100
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Quality recognition
Bronze Quality Award from AHCA/NCAL in 2026
Therapy schedule
Advanced therapies available up to 7 days weekly
Medical oversight
Care overseen by licensed physiatrists
Complex medical support
IV treatments and TPN/enteral nutrition offered

What Families Think

Reviews of Sterling Care Rockville are mixed: many families praise attentive nursing staff, strong physical therapy, and a caring activities program, especially for short-term rehab stays. However, other reviewers report serious lapses in care, including slow response times, cleanliness problems, and a dismissed medical emergency, so experiences appear to vary significantly.

The Good

  • Attentive, compassionate nursing staff frequently praised
  • Physical therapist and activity director singled out for praise
  • Therapy available up to 7 days per week
  • Bronze Quality Award for quality improvement in 2026
  • End-of-life care focused on comfort and dignity

The Bad

  • One serious report of neglect, dirty rooms, and dismissed stroke symptoms
  • Multiple reviewers describe slow or inconsistent nurse response times
  • One report of staff arguing loudly in hallways in front of residents

AI-generated from reviews and community data.

Sterling Care Rockville Nursing is a senior living community in Rockville, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 163 reviews.

About Sterling Care Rockville Nursing

Sterling Care Rockville is a skilled nursing facility in Rockville, Maryland, offering short-term inpatient rehabilitation, skilled nursing care, and long-term care. Located in Montgomery County, the facility has served the community since 1977 and provides around-the-clock nursing care in a home-like environment.

The community offers comprehensive medical and therapeutic services including advanced therapies available up to 7 days per week, orthopedic rehabilitation, intravenous treatments, wound care, post-stroke recovery support, cardiac care, respiratory care, mental health services, diabetes management, pain management, and nutritional planning including enteral nutrition and TPN. Care is overseen by licensed physiatrists and supported by skilled nursing professionals.

Specialized programs at Sterling Care Rockville include physical, occupational, and speech therapies aimed at restoring mobility, daily skills, and communication abilities. The facility provides personalized care transitions support, structured activities to support physical and emotional well-being, and daily assistance with physical function and strength. Compassionate end-of-life care focused on comfort and dignity is also available.

In 2026, Sterling Care Rockville received the Bronze Quality Award from the American Health Care Association and National Center for Assisted Living, recognizing its commitment to quality improvement and performance excellence. The facility is one of only 9 skilled nursing facilities in Maryland and one of only 4 in Montgomery County to hold this distinction.

The community offers flexible stays tailored for both short-term recovery and long-term wellness, with personalized care plans designed to support comfort, dignity, and meaningful connection. Staff take time to know each resident individually and provide care in a warm, respectful environment.

Types of Care at Sterling Care Rockville Nursing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Sterling Care Rockville Nursing

4.4overall · 163 ratings combined

4.4★ on Google (163)

Jammie Sue Beauty

Jul 2026

via Google

If I could give this place a zero I would. Our experience at this nursing facility was heartbreaking, and I would never recommend trusting a loved one to their care. The facility itself was poorly maintained. There were roaches, ongoing leaks from the toilets and sinks, and the overall cleanliness was unacceptable for a healthcare environment. The quality of care was even more concerning. Nurses would regularly argue loudly with one another in the hallways in front of residents and visitors. It happened so often that I recorded one of the incidents and showed it to management, but nothing was done to address it. One of the most disturbing experiences involved another resident who was crying out in obvious pain. Staff repeatedly walked past her with little concern, and I overheard someone say they would “just give her Tylenol.” I felt compelled to check on her myself because no one else seemed to be helping. The following day I returned to see how she was doing, only to learn that she had passed away that night. It was devastating to know she spent her final hours seemingly without the comfort, urgency, or compassion every patient deserves. My family also had to be at the facility every single day because we could not rely on the staff to provide consistent care for my father. We frequently found that he had not been properly cleaned or changed, and we often had to advocate for basic care that should have been routine. The final straw came when we noticed that the left side of my father’s face had become paralyzed. We immediately alerted the nursing staff because we believed he was having a stroke. Instead of taking our concerns seriously, a nurse argued with us, insisted we were “misdiagnosing” him, and refused to act. We had no choice but to take him to the hospital ourselves, where it was confirmed that he had suffered a stroke. After he was discharged from the hospital, we immediately transferred him to another nursing facility because we no longer felt he was safe here. No family should have to fight this hard for basic care, cleanliness, compassion, and medical attention. Our experience was unacceptable, and I sincerely hope management makes meaningful changes before another family has to endure what ours did.

David Wu

Jun 2026

via Google

Picked this place initially as a SNF for my dad given it is walking distance to my home. It turned out to be a great decision. I know nursing home can be a real hit/miss, but Sterling is a hit! The staffs are attentive, responsive and in general very caring. We stay for close to 3 months and visited almost every day, so I can say it for a certainly as I see it on the daily. Highly recommended. 5 stars!

Stephanie Oliveri

May 2026

via Google

My mother is recovering here from knee replacement surgery and I am so grateful! Nurses here are great and JP, the physical therapist is a true standout. His positivity has helped my mom push herself even when in pain and she has already made tremendous improvements in her mobility. Grace, the activity director, is also a bright light! She is so kind and helped my mother feel so welcomed. And my mother is really enjoying the activities. If you have a loved one in care, you know it makes all the difference to know they are happy and well taken care of. I am so grateful to them!

Andrea

Feb 2026

via Google

If you have a loved one who can’t care for themselves and need constant attention (a nurse that at least goes every hour) DO NOT bring them here. Nurses take a very long time to show up. If there is no one in the room they will not receive the care and treatment they require. And do not get me wrong, the people are nice, but the attentiveness is not it. Nurses don’t do much either. In the five hours that i was there, the nurse only went to check up on my family member ONCE at 9PM and didn’t do nothing but do a covid test and that’s it. Since the first day we got to this nursing home, everything felt off! Also, the room was NOT ready. The cabinets and room its self was/is dirty and still had old belongings from the previous patient. The windows are super dusty. the bedside cabinet was super sticky on the top. I do not know how this place has almost five stars! people need to be more honest about EVERYTHING. Don’t give it a 5 star rating over a few positives when there are more negatives!

Doris Escobar

Dec 2025

via Google

I had a great experience with Sterling Care Rockville. The staff was kind, attentive, and truly compassionate. They took the time to make sure that my sister was comfortable, cared for, and treated with respect. Communication was clear, and it was reassuring to see how dedicated the team is to providing quality care. I appreciate the hard work and professionalism of everyone there and would recommend Sterling Care Rockville to families looking for a supportive and caring nursing facility and rehabilitation.💕🙏🏼💙😇

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Government Inspection History

4 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 14, 2026Health Complaint8 citations
  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 24, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

Jan 22, 2025Fire Safety StandardHealth ComplaintHealth Standard44 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

Aug 14, 2019Fire Safety StandardHealth Standard3 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 1, 2019

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 1, 2019

Sep 13, 2018Fire Safety StandardHealth Standard2 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2018

  • Install corridor and hallway doors that block smoke.

    Severity B of L: potential for minimal harm, patternCorrected Sep 19, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sterling Care Rockville Nursing offer?

Sterling Care Rockville Nursing offers Skilled Nursing / Long Term Care.

Where is Sterling Care Rockville Nursing located?

Sterling Care Rockville Nursing is located at 303 Adclare Road in Rockville, Maryland.

What do families say about Sterling Care Rockville Nursing?

Reviews of Sterling Care Rockville are mixed: many families praise attentive nursing staff, strong physical therapy, and a caring activities program, especially for short-term rehab stays. However, other reviewers report serious lapses in care, including slow response times, cleanliness problems, and a dismissed medical emergency, so experiences appear to vary significantly.

How did Sterling Care Rockville Nursing do on recent health and safety inspections?

Sterling Care Rockville Nursing had 4 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sterling Care Rockville Nursing?

Submit the Request Information form on this page to connect with Sterling Care Rockville Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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