Lisa K
May 2026
My mom went here after a short hospital stay. I will say, the majority of the CNAs were awesome, especially Charles who was always kind and patient with her. The nurses are understaffed and overworked so don't have a lot of time to spend with each patient. I never saw a doctor visit her. The rooms were not kept as clean as I'd like and a few times I visited my mom was sitting in a soiled bed. Communication with the business staff was a nightmare. Having to leave 2 or 3 messages just to get some information was ridiculous. My mom passed away after a month there. I really expected someone from there to call and express their condolences but never heard a word. Even her insurance company sent me a sympathy letter. 2 weeks after my mom passed I received a letter saying her bill was past due. I tried calling them 3 times to get an itemized invoice but they couldn't be bothered to call me back. I finally had to stop in to get a copy. Yesterday in the mail I received the original bill and a letter telling me I was past due and they would send to a collection agency if I didn't pay. My mom hasn't even been dead a month!! Anyway, 4 stars for the medical staff and 2 stars for the business staff who need some training on being more compassionate.

