MyLivingChoice

St Paul's Senior Community

1021 West E Street

3.9(52 ratings)· Belleville average: 3.1

Part of Tutera Senior Living & Health Care · 58 communities · 4.7★ average

St Paul's Senior Community — photo 11 / 5

Quick Facts

Total units
108
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
108
Licensed capacity
Licensed for up to 108 residents
Care spectrum
Offers independent living, assisted living, and memory care
Business office issues
Reported refund delays and unreturned calls to business office

What Families Think

Families generally describe St Paul's as clean, welcoming, and well-staffed on the care side, with several reviewers praising the nursing staff and overall atmosphere. However, multiple reports point to serious problems with the business office and administrative communication, including delayed refunds and unreturned calls. The community offers independent living, assisted living, and memory care alongside skilled nursing.

The Good

  • Reviewers call the building clean and welcoming
  • Staff described as friendly, helpful, and dedicated
  • Positive experience specifically noted in Memory Care nursing
  • Residents described as happy with good atmosphere

The Bad

  • Multiple reports of poor communication and slow follow-up
  • One report of months-long delay getting a refund
  • One reviewer cites understaffing in administrative and nursing roles

AI-generated from reviews and community data.

About St Paul's Senior Community

St Paul's Senior Community is a skilled nursing / long term care community in Belleville, Illinois. The community is licensed for up to 108 residents.

Families rate St Paul's Senior Community 3.9 out of 5 based on 52 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 52 ratings combined

3.9★ on Google (52)

Kimberly Cook

Jul 2026

via Google

The quality of the independence side of St. Paul's has severely decreased in the 2 years my parents have lived there. Watching new administration come and go with empty promises has become the norm. Ignored requests for repairs, lack of transportation, dwindling activities but worst is the food. Constant excuses about the lack of kitchen staff and poor quality of food is ridiculous. Out of coffee, oil for cooking, cheese, fruit, juice...when it’s brought up to the Executive Director it's said the kitchen should never run out. Then go to the grocery store and get what is needed! The residents attend the food forum and air their concerns to no avail. 3 times a day the folks get together for a meal...it should be pleasant and tasty. Not a 45 min wait for a cold bowl of soup.

Jamie Maitret

Jun 2026

via Google

Great facility, but an even better staff! Especially the social worker, Michelle!

Gentrit Kall

Jun 2026

via Google

I had fun visiting my Aunt, the facility was really nice and clean, and the staff were really helpful. I was happy to know that she's being well taken care of!

Michelle Pannier

Jun 2026

via Google

Clean, friendly, helpful, resident's are happy, and staff are welcoming! new management is making the needed changes and exceeding!

Samantha Winston

Jun 2026

via Google

St Paul's is a great community! refreshing on the walk in very nice clean building. The staff is very friendly and welcoming

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Frequently Asked Questions

What types of care does St Paul's Senior Community offer?

St Paul's Senior Community offers Skilled Nursing / Long Term Care.

Where is St Paul's Senior Community located?

St Paul's Senior Community is located at 1021 West E Street in Belleville, Illinois.

What do families say about St Paul's Senior Community?

Families generally describe St Paul's as clean, welcoming, and well-staffed on the care side, with several reviewers praising the nursing staff and overall atmosphere. However, multiple reports point to serious problems with the business office and administrative communication, including delayed refunds and unreturned calls. The community offers independent living, assisted living, and memory care alongside skilled nursing.

Nearby Communities

Other senior living options within 25 miles of Belleville.