MyLivingChoice

Four Fountains

101 South Belt West

2.9(61 ratings)· Belleville average: 4.4

Four Fountains, photo 11 / 4

Quick Facts

Total units
156
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
156
State investigation finding
IDPH validated a complaint of improper nursing care
Rehab services
On-site physical rehab therapy for short-term recovery stays
Licensed capacity
Licensed for up to 156 residents

What Families Think

Four Fountains is a skilled nursing and long-term care facility in Belleville, Illinois with a 2.9-star average from 61 Google reviews, reflecting a sharply divided reputation. Many families describe caring CNAs, nurses, and a strong rehab therapy program, while a large number of others report serious neglect, understaffing, and communication breakdowns, including a state investigation that validated a complaint of improper nursing care.

The Good

  • Rehab therapy staff praised for helping residents regain strength
  • Many reviewers note kind, attentive CNAs and nurses
  • Some families felt reassured by supportive administrator and DON
  • Friendly, welcoming front-line staff mentioned by several visitors

The Bad

  • Numerous reports of severe understaffing and slow response to calls
  • Multiple accounts of neglect leading to pressure sores, dehydration, or infection
  • Repeated difficulty reaching staff by phone; calls dropped or unanswered
  • One report of a state (IDPH) investigation validating improper nursing care
  • Several reviewers describe rude or unresponsive administration and billing issues
  • One report describes facility as run-down with peeling paint and broken fixtures

AI-generated from reviews and community data.

Four Fountains is a senior living community in Belleville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.9 out of 5 across 61 reviews.

About Four Fountains

Four Fountains is a skilled nursing / long term care community in Belleville, Illinois. The community is licensed for up to 156 residents.

Families rate Four Fountains 2.9 out of 5 based on 61 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Four Fountains

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Four Fountains

2.9overall · 61 ratings combined

2.9★ on Google (61)

Pauline

Jun 2026

via Google

The CNA's and Nurses have kept such a close eye on mom and have worked to see that mom is getting the best care possible. Everyone is friendly and concerned for residents. It's a matter of working together with them. The reason I didn't give it five stars is because whoever owns it needs to let go of some money for better resources such as supplies and food and more staff. So much is required of the staff and when you don't have the right supplies or enough help, it can be disheartening. I pray God bless the wonderful staff.

Emily Jordan

Mar 2026

via Google

If you wanna die, go there because they don’t take care of you.

Tammy Morton

Mar 2026

via Google

My mom was in Four Fountains Nursing Home ffor 2 weeks after recovering from RSV to gain her strength back . This place took very good care of my mom and many times eased my anxiety by handling the admission and exit strategy for me with ease . They took care of the Referrals i needed to get her Home Health care for me . i Cannot thank these Wonderful nurses enough

Kelley Hoernis

Aug 2025

via Google

Horrible place, my father died from pressure wounds on his heels. Nobody would ever answer the phone.

Sheila Johnson

Aug 2025

via Google

If I could give a grade of -0 or F-, I would. It has taken 7 months to give this review because of the devastation and the process of looking for legal counsel. I have 2 years so still in pursuit. If anyone has a willing attorney, please let me know. (Stay Sept - Dec 2024) My Mother died after only being in this facility for 3 months. I witnessed a nurse scrolling her phone at the nurse station and an aid dancing in the hallway. I asked for a few napkins and was given 2 off a plate from the return tray. I had to restate, a 'clean' napkin. My Mom died with a stage 4 bed soar...could that be from sitting in urine??? I have pictures!!!! When hospice came and evaluated her, said she was soaking in urine. I had to say something about calling hospice. They never mentioned because they didn't care. In the final stages, my Mom no longer had vital signs. I asked what was going on. With no passion at all, this ignorant nurse just yelled at me that she was dead. If I wasn't so upset and just wanted my mother to be at peace, that would have ended differently. Administration is just as bad. I got into it with the so called nursing manager. Him and the DON both saying different things while looking at the same screen regarding medication distribution. They had the nerve to send me a balance bill when social security doesn't pay the month of death. My mother is not the 1st patient to die there, I am sure, so they should know the process. Based on this poor care, social security or family should get a refund for her complete stay. I am only mentioning major issues but there are so many more. Please do not bring your love ones here unless you have someone in place to be there to monitor daily. Everyone that I dealt with should be fired. I have a Masters degree but they thought I was someone off the street. This is inhumane treatment on multiple levels. This complaint will be copied and distributed to multiple locations. Note...whoever left that emoji is probably from the facility which shows how much they care

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Government Inspection History

28 inspection visits in the last three years, 65 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Health Complaint3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026

Nov 14, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025

Sep 25, 2025Fire Safety StandardHealth Standard9 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Sep 26, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025

Sep 12, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2025

Aug 26, 2025Health Complaint1 citation
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2025

Aug 13, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

May 5, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025

Mar 7, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025

Feb 14, 2025Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025

Dec 12, 2024Health Complaint5 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

Nov 26, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2024

Nov 21, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

Oct 10, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

Aug 13, 2024Fire Safety StandardHealth Standard4 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

Jul 17, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024

Jul 3, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2024

Jun 28, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2024

Jun 6, 2024Health Complaint1 citation
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 9, 2024

Apr 5, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2024

Mar 21, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2024

Mar 14, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2024

Nov 22, 2023Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

Oct 20, 2023Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

Sep 28, 2023Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 2, 2023

Showing the 24 most recent of 28 inspection visits.

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Four Fountains offer?

Four Fountains offers Skilled Nursing / Long Term Care.

Where is Four Fountains located?

Four Fountains is located at 101 South Belt West in Belleville, Illinois.

What do families say about Four Fountains?

Four Fountains is a skilled nursing and long-term care facility in Belleville, Illinois with a 2.9-star average from 61 Google reviews, reflecting a sharply divided reputation. Many families describe caring CNAs, nurses, and a strong rehab therapy program, while a large number of others report serious neglect, understaffing, and communication breakdowns, including a state investigation that validated a complaint of improper nursing care.

How did Four Fountains do on recent health and safety inspections?

Four Fountains had 28 government inspection visits in the last three years, with 65 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Four Fountains?

Submit the Request Information form on this page to connect with Four Fountains and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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