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Belleville Healthcare Center

727 N 17th St

3.5(38 ratings)· Belleville average: 3.8

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Belleville Healthcare Center are sharply divided: most describe serious lapses in basic care, cleanliness, and communication, while at least one reviewer found the community clean and friendly. The negative accounts raise concerns about medication administration, hygiene, and staff responsiveness that families should ask about directly.

What reviewers praise

  • One reviewer called the atmosphere clean and friendly

What reviewers flag

  • Multiple reports of missed medications and therapy sessions
  • Several reviewers described unsanitary conditions (soiled sheets, dirty rooms, foul odors)
  • One report of a resident's belongings going missing with no follow-up
  • One reviewer said staff seemed unaware of a resident's care needs or medications
  • One account described a lack of hot water and unresolved plumbing issues

AI-generated from reviews and community data.

Belleville Healthcare Center is a senior living community in Belleville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.5 out of 5 across 38 reviews.

About Belleville Healthcare Center

Belleville Healthcare Center is a skilled nursing and long-term care community in Belleville, Illinois. The facility provides 24-hour staffing with on-site registered nurses, medication management, housekeeping services, and wheelchair accessibility, along with an emergency call system.

Reviews of the facility are mixed. While one reviewer reported a positive experience citing cleanliness and friendly atmosphere, multiple reviewers raised serious concerns about care quality, cleanliness, and basic maintenance. Common themes include problems with hygiene standards, medication management, delayed or missing services, and facility conditions. Families described difficulties with communication about residents' care and medication status.

Types of Care at Belleville Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Belleville Healthcare Center

3.5overall · 38 ratings combined

3.5★ on Google (38)

David Bell

Mar 2026

via Google ↗ · Report

Ever since I've been here I've had a great experience it's clean and has a very friendly atmosphere

Quetta Turman

Dec 2025

via Google ↗ · Report

Horrible ,place for family members, no hot water, toilet stopped up, cold food.. dirty.. blood on covers ,no cleaning.. this place needs to shut down

My Purple Dog

Feb 2025

via Google ↗ · Report

Just had my dad transferred here for rehab and came to visit the next day. We literally had to break him out. He was in urine stained sheets, no blanket and freezing, we were warned by several employees to not leave him there for the night and they gave us the door code. His “bed” was a thin mattress on a metal cot with no other furniture in the room. No one could tell us if he had his medicine, what medicines he was on, or why he was there. The whole place smelled like feces. His wallet and clothing are all missing and they won’t return a call or hardly even answer the phone to let me know where it might be. Make one phone call here and you will see how utterly unprofessional this place is. It was literally like something out of a horror film. Don’t send a loved one here.

Laurie Ruesch

Dec 2023

via Google ↗ · Report

The nurses are all incompetent and don’t know what they are doing!! I was there for about a month and they knew I had an ielostomy bag a week before I got there and in the month that I was there , for physical therapy only never received therapy and ielostomy bags were never ordered for me !! I am reporting you to the state and Medicare fraud for services which I’m sure I was billed for but never received!! One night at 10pm my ielostomy bag leaked and I went up to the nurses station and told them that I needed a new bag and was told they didn’t have any so they proceeded to tape the leaking bag of my feces to my stomach and then shove washcloths down the front of my shorts and I sat in my own feces until about 1pm the next day when another patient who had an ielostomy came in and saved me. I was lucky to get 1 meal a day and my meds maybe once a day when I should have them twice a day the next day the head nurse came in and talked to me and all she did was brush it under the rug . This is the worst facility to put your loved ones into they are strictly a psych ward and nothing else, I am seeking a lawyer to sue

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Frequently Asked Questions

What types of care does Belleville Healthcare Center offer?

Belleville Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Belleville Healthcare Center located?

Belleville Healthcare Center is located at 727 N 17th St in Belleville, Illinois.

What do families say about Belleville Healthcare Center?

Belleville Healthcare Center carries a 3.5 out of 5 rating from 38 Google reviews. Reviews for Belleville Healthcare Center are sharply divided: most describe serious lapses in basic care, cleanliness, and communication, while at least one reviewer found the community clean and friendly. The negative accounts raise concerns about medication administration, hygiene, and staff responsiveness that families should ask about directly. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Belleville Healthcare Center?

Submit the Request Information form on this page, or contact Belleville Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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