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St Mary Health Care Center

39 Queen Street

3.5(13 ratings)· Worcester average: 4

St Mary Health Care Center, photo 1

Quick Facts

Total units
172
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
172
Religious affiliation
Catholic facility offering spiritual guidance
Additional care services
Also provides memory care and hospice/palliative care
Facility size
Small enough for staff to know residents personally

What Families Think

Reviews for St. Mary Health Care Center are mixed: several families praise the small, personal atmosphere, cleanliness, and attentive rehab staff, while others describe serious concerns about missed signs of medical decline and one strong warning against placing a loved one there.

The Good

  • Small facility where staff get to know residents
  • Administration described as helpful and responsive
  • Facility called extremely clean
  • Rehab and therapy staff praised as kind and accommodating
  • Catholic affiliation valued for spiritual guidance

The Bad

  • One report of staff not noticing a resident's serious decline before hospitalization
  • One reviewer strongly warned against leaving a loved one there

AI-generated from reviews and community data.

St Mary Health Care Center is a senior living community in Worcester, Massachusetts offering Skilled Nursing / Long Term Care. Families rate it 3.5 out of 5 across 13 reviews.

About St Mary Health Care Center

St. Mary Health Care Center is a skilled nursing facility in Worcester, Massachusetts, serving patients and residents who are transitioning home following a hospital stay, recovering from injury, or requiring full-time care.

The center delivers comprehensive care guided by principles of empathy and compassion. The facility combines innovative practices and therapies with an emphasis on dignity and person-centered care. All residents receive tailored care designed to guide them toward optimal outcomes, with individuals fully involved in developing their own care goals.

St. Mary Health Care Center has been a trusted provider for Massachusetts families since 1998. The community maintains a focus on exceptional care and experience for patients, residents, and their family members.

Types of Care at St Mary Health Care Center

Skilled Nursing / Long Term Care

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Reviews of St Mary Health Care Center

3.5overall · 13 ratings combined

3.5★ on Google (13)

Jon DiVito

Apr 2024

via Google

My father was only here for two weeks before he got sick, and eventually passed away. The woman that manages the nursing home is very kind. We really liked her. I also very much like the fact that this is a Catholic facility. We are Catholics, and that meant a lot to us. We were hopeful that my father would get spiritual guidance while he was here. It seemed that they took good care of my father while he was there. The last day where we had the problem. I’m giving the facility two stars because I’m not sure how much of this was their fault. And how much of it was my father just failing in health. My sister went into visit my father, and he was in a chair in the hallway. Apparently, none of the nurses or aids recognized how poorly he looked. My sister noticed right away and notified the nurse that my father looked horrible. Later that day, another nurse came in and finally sent him to the emergency room. Upon arrival at the hospital they told us that he had a series of issues, including sepsis. He was also severely dehydrated. He spent a week in the emergency room and in the hospital, and finally passed away. My father was not healthy. It was going to pass anyway at some point. But we were disappointed that they did not notice quicker that my father looked very sick. We do realize that they have a lot of people to look after all serious health issues. But if my sister hadn’t come that day.. My father may very well have died in the nursing home, if nobody noticed..

Positive Polly

May 2022

via Google

Do NOT leave a loved one here! I will spare you the horrible details but our loved one was there for less than half a day before we brought her back home.

therese bright

Aug 2019

via Google

Wow with these good reviews am gonna go there first in the morning and fill out an application for a CNA position. Hoping to further my education in nursing.

Anita Rosinvil

Jun 2019

via Google

I was there for rehabilitation for my knee 2017 and also in 2018 I was their for endurance therapy I loved being there the staff were always kind to me they were very. accommodating to my needs that I wanted even though I was a pain in the behind I want to say thank you again

Annette Allain

Mar 2018

via Google

Can’t say enough about the administration who is ready, willing and able to work with the family members. Facilitity is small enough to get to know people. Excellent care. Extremely clean. Highly recommend.

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Government Inspection History

5 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 14, 2026Fire Safety StandardHealth Standard8 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

Oct 29, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Jun 23, 2025Health Complaint1 citation
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025

Dec 18, 2024Fire Safety StandardHealth Standard25 citations
  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 20, 2025

Oct 17, 2023Fire Safety StandardHealth Standard8 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Mary Health Care Center offer?

St Mary Health Care Center offers Skilled Nursing / Long Term Care.

Where is St Mary Health Care Center located?

St Mary Health Care Center is located at 39 Queen Street in Worcester, Massachusetts.

What do families say about St Mary Health Care Center?

Reviews for St. Mary Health Care Center are mixed: several families praise the small, personal atmosphere, cleanliness, and attentive rehab staff, while others describe serious concerns about missed signs of medical decline and one strong warning against placing a loved one there.

How did St Mary Health Care Center do on recent health and safety inspections?

St Mary Health Care Center had 5 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Mary Health Care Center?

Submit the Request Information form on this page to connect with St Mary Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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