MyLivingChoice

Christopher House

10 Mary Scano Drive

3.6(104 ratings)· Worcester average: 3.5

Christopher House — photo 11 / 5

Quick Facts

Total units
156
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
156
Facility size
150-bed skilled nursing and rehab center
Location detail
Located atop Belmont Hill in Worcester
Insurance accepted
Accepts Medicare, Medicaid, HMO, and private insurance

What Families Think

Reviews for Christopher House are sharply divided: some families praise attentive, kind nursing staff and clear communication, while others describe serious lapses in basic care, hygiene, and responsiveness. The facility offers skilled nursing, rehab, and long-term care on Belmont Hill in Worcester, but the mixed 3.6 rating reflects inconsistent experiences across shifts and staff.

The Good

  • Staff described as kind, patient, and attentive
  • Coordinators praised for clear, compassionate communication
  • Multidisciplinary team includes PT, speech, and social work
  • Accepts Medicare, Medicaid, and most insurance plans

The Bad

  • Multiple reports of medication errors (wrong eye, missed meds)
  • One report of rude, aggressive staff behavior toward family
  • One report of missed PT sessions and unclean bedding/linens
  • One report of slow communication on medical issues and missing belongings

AI-generated from reviews and community data.

About Christopher House

Christopher House is a 150-bed skilled nursing and rehabilitation center located in Worcester, Massachusetts, offering short-term rehabilitation, long-term care, and therapy services to residents throughout Worcester and Central Massachusetts.

The facility provides compassionate clinical care delivered by a multidisciplinary team including physicians, nurses, certified nursing assistants, therapists, speech pathologists, nutrition professionals, recreation staff, social workers, and support staff working collaboratively to help residents function at their highest level within their abilities.

Christopher House is situated atop Belmont Hill in Worcester and emphasizes creating a warm, respectful environment where residents and families feel supported and at home. The center's approach centers on personalized care, meaningful human connection, and innovative rehabilitation methods that recognize each resident's individual needs, dignity, and independence.

The facility accepts Medicare, Medicaid, private funds, and most HMO plans and private insurance.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.6overall · 104 ratings combined

3.6★ on Google (104)

Heritage208 Heritage208

Jun 2026

via Google

It should be - 5 stars but you have to pick 1 star nurse was putting eye drops in the wrong eye (wife) when I said something she got mad at me. My wife and I told nurses every day she no long uses the nose spray but again nurse tried giving her the nose spray again we told the nurse and she got mad Christopher houses Doctor said wife should get prune juice in the morning to help with constipation and she was going to put on her chart . She never gets it unless I go ask for it and then they blame the kitchen or tell me to go look in the fridge. I asked to speak with the director days ago as I’m here all day with my wife I still haven’t seen the director yet Update: I was told wife would get 2 hours of PT a day 7 days a week but she only getting one hour a day and none on the Saturday Today no one came in to check on my wife except the nurse came in this morning to give her meds. The sheet on her bed hasn’t been changed in a weeks! sheet has foods stains from day one! Lunch tray is still in room at 4:03 pm UPDATE:THE NP AT CHRISTOPHER HOUSE IS VERY GOOD! Better than the doctor who seen my wife. There is sunshine after all ! Update: 6/24 They misplaced my wife’s eye drops for her glaucoma so she again didn’t get her meds Her buttock is all red because they are not wiping her correctly! This only a few of the issues with this nursing- rehab facility

Francisco Peña

Jun 2026

via Google

This is a great Place!! My mother had previously been in other places and none of them can be compared with Christopher house. The place is amazing and the staffs and people from the office are amazing.I would definitely recommend this place to anyone who needs great care for their loved ones. The service coordinator at this place took the time to explain everything to us in such kind way. The nurse in this place truly care and love their patients like their own family. Every single person we found along the way made this experience the most comfortable for my mother. Thank you Christopher House, and everyone apart of the staff.

Carol Shaw

Mar 2026

via Google

Horrible. Lorna, an employee of some sort, told my husband to "Get out of my face" as he was trying to help his sister get on the ambulance cot for emergency transport to the hospital. She then told the nurse manager "I want to punch him in the face". If she's treating a healthy 6' man that way, how is she treating a dementia patient? Despicable. We also found her in her room, shades closed, cold breakfast away from the bed at 11:00 a.m. More that I won't get into here. I'm hoping there are some caring and capable nurses and aids there for the patients' sakes, especially those with dimentia

Lisa Blackwell

Mar 2025

via Google

I so appreciate that attentive care and the communication from the staff regarding my mother. Amber and Lynn are always keeping me informed and the nurses I saw today treated my mother with patience, kindness, and dignity. Thank you!!

Pam Cotton

Mar 2024

via Google

A loved one went here for rehab. Instead of getting better, he declined. Communication is horrible. They wait days before informing HCP of any medical issue. Most days, most of the nurses and aides are seen on their cell phones and won't even look up to acknowledge a presence. Belongings went missing. I would not recommend this place to anyone! My loved one is home and flourishing with in home services, no thanks to this place!

Request information

Ask about availability, pricing, or a tour. Your details go only to Christopher House — never sold or shared.

Frequently Asked Questions

What types of care does Christopher House offer?

Christopher House offers Skilled Nursing / Long Term Care.

Where is Christopher House located?

Christopher House is located at 10 Mary Scano Drive in Worcester, Massachusetts.

What do families say about Christopher House?

Reviews for Christopher House are sharply divided: some families praise attentive, kind nursing staff and clear communication, while others describe serious lapses in basic care, hygiene, and responsiveness. The facility offers skilled nursing, rehab, and long-term care on Belmont Hill in Worcester, but the mixed 3.6 rating reflects inconsistent experiences across shifts and staff.

Work at Christopher House? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Worcester.