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St. Clare–Newport

309 Spring Street

4.3(28 ratings)· Newport average: 4.2

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Quick Facts

Total units
50
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
50
Affiliation
Healthcare ministry of the Catholic Diocese of Providence
Post-rehab support
Assists with in-home care and Medicare paperwork after discharge
Setting
Housed in a converted church building with balcony views

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of St. Clare Home describe a Catholic-affiliated skilled nursing and rehab community with genuinely caring frontline nurses and aides, but a split experience depending on staffing levels and timing. Several reviewers praise rehab outcomes and compassionate hands-on care, while others report thin staffing, slow call-light response, and inconsistent food quality, especially on weekends.

What reviewers praise

  • Staff described as caring, patient, and professional
  • Strong rehab and recovery outcomes reported
  • Helped arrange in-home care and Medicare paperwork post-discharge
  • Operated as a Catholic healthcare ministry with spiritual focus
  • Scenic grounds with water views from covered balcony

What reviewers flag

  • Multiple reports of low staff morale and understaffing
  • One report of a 30+ minute wait for a call light
  • Several complaints about inconsistent or declining food quality
  • Weekend coverage and security described as lacking by one reviewer

AI-generated from reviews and community data.

St. Clare–Newport is a senior living community in Newport, Rhode Island offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 28 reviews.

About St. Clare–Newport

St. Clare Home is a senior living community in Newport, Rhode Island, operated as a healthcare ministry of the Roman Catholic Diocese of Providence. The community provides residential care for seniors with attention to their physical, social, emotional, and spiritual needs.

The community employs highly skilled and trained caregivers who provide compassionate care to residents. St. Clare Home's approach to quality care centers on a commitment to respect and dignity, with staff focused on delivering care grounded in compassion for the seniors in their community.

The community organizes a variety of daily activities for residents as part of its care programming. St. Clare Home's mission emphasizes improving quality of life for its residents and broader community through dedicated care and service.

Types of Care at St. Clare–Newport

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Help Me Choose

Reviews of St. Clare–Newport

4.3overall · 28 ratings combined

4.3★ on Google (28)

Gina Vakili

Sep 2025

via Google ↗

We had an accident that led us to a 3 week stay at this facility for recovery and rehab. I can’t rave enough about the staff at St. Clare. When you’re helpless and vulnerable the people you are dependent on make all the difference. The nurses, therapists and caretakers were outstanding — caring, patient, professional and kind. The grounds are beautiful as they are part of an old church and third floor has a covered balcony with views of the water. Once discharged, St. Clare helped us arrange in-home care, schedule doctors appointments and handled all the paperwork for Medicare. We are grateful for the personal care and attention we received during a very difficult time.

Matt Galuppo

Jan 2025

via Google ↗

While visiting my friends mother on the rehab unit, I watched her wait over a half hour for someone to answer her light for the bathroom. Once someone did respond, I was told that “she had to wait because she’s not the only one that needs care”, then an aid who was working another unit was walking by and stopped to help. I believe his name was Matthew and if not for him I would have called the state right there. He could very well be the only person with a heart there. The food was also inedible and cold. This place needs a wake up call I would not recommend.

Thomas Burgess

Jul 2020

via Google ↗

The staff at St. Clare is amazing. My Mother entered their rehab and became a resident of the nursing home. She suffered from COPD and was declining in health. She loved her staff and was treated with outstanding care. I cannot say enough about St.Clare

Linda Renaud

Jan 2019

via Google ↗

See the comments by Ms Donne. I absolutely agree with all of them. I would give the food a 3. My husband pretty much ends up with a peanut butter sandwich. Last year when he arrived, the food was restaurant quality for about 2 weeks. Then the long time food service director retired...downhill since.

Michelle Dionne

Dec 2018

via Google ↗

Low morale and not enough employees. Clean place. Beautiful church needs to be larger and more accommodating for handicap and emergency exits. Anyone can walk in on weekends with no one at front desk. Staff not briefed properly on residence needs. Too much cell phone use not enough time with residence real needs. Arguing among staffing and inconsistent food service on weekends ...that's when the executives not in house. The really caring and loving hands on staff are too few in this prestigious home for our elders. Food rating from a 1- 10 ..10 being the highest .. I give them a 5.

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Government Inspection History

6 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 3, 2025Health Complaint1 citation
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

May 16, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025

Apr 10, 2025Fire Safety StandardHealth Standard8 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Apr 28, 2025

Nov 13, 2024Health Complaint3 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

Apr 17, 2024Fire Safety StandardHealth Standard3 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

Feb 20, 2023Fire Safety StandardHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Mar 6, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St. Clare–Newport offer?

St. Clare–Newport offers Skilled Nursing / Long Term Care.

Where is St. Clare–Newport located?

St. Clare–Newport is located at 309 Spring Street in Newport, Rhode Island.

What do families say about St. Clare–Newport?

Reviews of St. Clare Home describe a Catholic-affiliated skilled nursing and rehab community with genuinely caring frontline nurses and aides, but a split experience depending on staffing levels and timing. Several reviewers praise rehab outcomes and compassionate hands-on care, while others report thin staffing, slow call-light response, and inconsistent food quality, especially on weekends.

How did St. Clare–Newport do on recent health and safety inspections?

St. Clare–Newport had 6 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St. Clare–Newport?

Submit the Request Information form on this page, or contact St. Clare–Newport directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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