718 Lakeview Ave S
3.4(28 ratings)· Saint Petersburg average: 3.9
CMS Care Compare
Reviews for South Heritage are sharply split: some families praise a smooth hospital-to-rehab transition and attentive therapy staff, while others describe serious neglect, including ignored call buttons and unclean rooms. The facility is a small, 68-bed skilled nursing center that has served the Pinellas County community for decades.
AI-generated from reviews and community data.
South Heritage Health & Rehab is a senior living community in Saint Petersburg, Florida offering Skilled Nursing / Long Term Care. Families rate it 3.4 out of 5 across 28 reviews.
South Heritage Health & Rehabilitation Center is a skilled nursing facility in Saint Petersburg, Florida, offering post-acute services, rehabilitative services, and long-term care. The center has served Pinellas County for over 55 years and is located close to local hospitals.
The facility provides care through Physical, Occupational, and Speech Therapists; Registered and Licensed Practical Nurses; and Certified Nursing Assistants. Services include post-acute care for those transitioning from hospital to home, restorative nursing services, and coordinated long-term care in a home-like environment. An interdisciplinary team develops individualized plans of care for each resident and patient in collaboration with physicians, families, and staff.
South Heritage complements clinical services with Social Services, Activities, Nutritional Services, Housekeeping, and Laundry Services. The facility's staff brings over 80 years of combined professional experience and operates according to core values including Communication, Compassion, Dignity, Empathy, Integrity, Pride, Respect, and Responsiveness.
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Help Me Choose3.4overall · 28 ratings combined
3.4★ on Google (28)
David Swick
May 2026
Wouldn’t suggest this place to my worst enemy if you have family going here do not do it. The staff is always in a terrible mood. Nobody ever gets what they need and it’s an absolute crap show. One of the worst. I’ve seen in the area and I pick up it over a half a dozen of them regularly for church services. This is the most terrible besides one other that has a beat with bedbugs.
Samantha K
Jun 2025
Such a smooth process transferring my family member from the hospital to the rehab. Liana in admissions explained everything thoroughly and made sure we understood the process and insurance coverage. The therapy team was very diligent and had my aunt in and out within 12 days. I had a great experience with this facility!
Angel Dougherty
May 2025
a small 68 bed facility, all semi private rooms, the social worker is truly about the patients and has been working there for 38 years. They are more centered on patient care since we are a smaller facility. The therapists are all wonderful and they focus and pride them selves on rehabilitating and getting the patients home, to Alf or successfully transition to LTC
kirk malicki
Mar 2025
I was dropped off on march 25, 2025 and the driver rolled me into my disgusting bedroom which had two beds and another patient and no one helped him no one came in the room. No one checked me in so he made the bed up for me and help me get in the bed it was around 11 at night and I asked for a urinal and they told me they would have to look for one. The one girl came back and said. find any later on another nurse came in and I asked her for one she went looking around and said no I don’t have any. I’ve got a used one here if you wanna use it so of course I said yes I needed it. She gave me the P and that was the last I saw of anyone till 7 AM the next morning no one came by to give me any medication. Check on me give me water absolutely nothing the manager or whoever was in charge that evening never did a damn thing for me. I was wrapped up in that bed like a prisoner I could not put any weight on my leg left leg, and also my left arm was in a sling and couldn’t be used. It was absolutely miserable trying to get anybody to do anything for me and when I woke up, I had to go to the bathroom really bad nobody came to the room and then I guess the shift changed the seven till 11 shift and they helped me as much as I needed, but I could just not stand to be there any longer so my wife came, and I had to put myself in the back of her car and that was a good riddance Also, the patient next to me was on a CPAC machine and it was gargling so loud and so continual it was much worse than snoring. Just the whole experience was a zero star.
Christine D
Dec 2024
Less than one star. The staff would run to my mom’s room as I entered the building for damage control. Therapy never came, they ignored her call button, shut her door so she couldn’t call for help, dirty, left her flat for 2 days in a broken bed., A nightmare 2 weeks until we could get her transferred out. Don’t send your loved one here to be ignored. My mom barely survived the ordeal.
7 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 25, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 25, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 25, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2025
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2021
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
South Heritage Health & Rehab offers Skilled Nursing / Long Term Care.
South Heritage Health & Rehab is located at 718 Lakeview Ave S in Saint Petersburg, Florida.
Reviews for South Heritage are sharply split: some families praise a smooth hospital-to-rehab transition and attentive therapy staff, while others describe serious neglect, including ignored call buttons and unclean rooms. The facility is a small, 68-bed skilled nursing center that has served the Pinellas County community for decades.
South Heritage Health & Rehab had 7 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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