4(442 ratings)· Houston average: 4.3
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1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers of this Houston skilled nursing and rehab center praise the discharge planning team and rehab therapists by name, describing clean rooms, friendly staff, and smooth transitions home. A smaller but serious set of reviews describes neglect, slow response to call buttons, unsanitary conditions, and one report of a UTI progressing to sepsis, suggesting inconsistent care quality depending on staffing and shift.
AI-generated from reviews and community data.
Solera at West Houston is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 442 reviews.
Solera at West Houston is a Spanish-style, 112-bed transitional care center set in a luxurious residential setting in Houston, Texas.
The community offers private suites equipped with small refrigerators and microwaves, along with patio rooms that open onto garden courtyards featuring water fountains, flowerbeds, birdbaths, and comfortable seating areas.
An onsite activities of daily living (ADL) suite is designed to help residents restore functional independence and prepare for a return home, supporting discharge planning. An agility course, or terrain park, is also available for obstacle navigation practice as part of rehabilitation.
The community emphasizes supporting residents' physical, emotional, and social well-being with care and compassion as they navigate their health journeys.
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Help Me ChooseThis community is on our list of luxury senior living in Houston, TX, where its published rate is compared with the other upscale communities nearby.
4overall · 442 ratings combined
4★ on Google (442)
Joe LeVeck
Jun 2026
I received great care from all the staff at Solero. From housekeeping and maintenance, to the CNA's, Nurses and Doctors. Rehab staff always doing their best to get us healthy again, as did the dietitians.<br>Thank you again for all your help in getting me healthy again.<br>J.LeVeck
sammy gilliland
Jun 2026
from our first day there, we had a slight issue with a second shift nurse, but management was prompt and decisive to rectify the situation and we are very pleased with the professional manner in which it was handled. We look forward to the rehab and process of getting my wife the help she needs at the skilled nursing facility. thank you
Leah Sherrod
May 2026
I visit my grandfather here often the staff is so sweet, caring, & very engaged. His room is well kept and it feels like a family oriented place, I would definitely recommend.
Erik Alcaraz
May 2026
This is a great facility full of amazing & caring staff members! The Director of Nursing & Admin go above an beyond to ensure you have a 5 start stay!
Marsha Molina
May 2026
This facility in for the most part well kept and clean with a nice cozy esthetic, generally pleasing in terms of feel and visual appearance. However, the one concern I have encountered personally when it comes to the set up and layout of the facility is the exit / no exit signs displayed on and above doors while exploring the grounds with my loved one it seemed as if every time we approached a door that clearly stated Exit we were told that that door was not an Exit and in finally seeking assistance in getting to the out door garden area attended for guest was then directed to use doors that where boldly marked as No Exit doors??? This seemed to me to be something that could very easily confuse many of those having to reside at this facility temporarily. On another note while staff is certainly polite enough over all I do wish they were more attentive with those in trusted into their care when it comes to bedside hygienic services and mental health. I find it completely unacceptable that when staff is informed that a Patient is currently sitting in our own waist after having an accident to be told that they are sorry the person who is to attend that hallway is currently on lunch break! This is when employees should expected to step up and address the issue and take care of the guest and or patients needs not allow them to continue to sit and waste while said informed staff members continue to casually stand and chitchat in the hallway with no other immediate issues, eating their attention. That is unhygienic , unsanitary and flat out unprofessional in medical and health field And should not be tolerated!<br><br>*****<br>SIDE NOTE: Mr. John you are the exception and absolutely amazing thank you for all you do for our loved ones and caring for them on the daily. You are beyond appreciated and a true angle!!
11 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 18, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 27, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Solera at West Houston offers Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Solera at West Houston has not published its pricing. For context, communities in Houston that publish rates start around $3,895 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. Solera at West Houston lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Solera at West Houston is located at 2101 Greenhouse Road in Houston, Texas.
Solera at West Houston carries a 4.0 out of 5 rating from 442 Google reviews. Most reviewers of this Houston skilled nursing and rehab center praise the discharge planning team and rehab therapists by name, describing clean rooms, friendly staff, and smooth transitions home. A smaller but serious set of reviews describes neglect, slow response to call buttons, unsanitary conditions, and one report of a UTI progressing to sepsis, suggesting inconsistent care quality depending on staffing and shift. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Solera at West Houston had 11 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Solera at West Houston directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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