MyLivingChoice

Ashford Gardens

7210 Northline Dr

4.2(233 ratings)· Houston average: 4.3

Part of Cantex Continuing Care Network · 39 communities · 4.3★ average

Ashford Gardens, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
202
Stay Type
Offers respite care for short-term stays

What Families Think

Ashford Gardens is a skilled nursing and rehabilitation facility in Houston where many reviewers highlight strong, personal care from specific nurses and CNAs, especially in physical therapy and daily assistance. However, a notable number of reviews describe serious lapses in basic care, including unanswered call lights, delayed hygiene assistance, and at least one report involving a resident's death shortly after admission. Experiences appear to vary significantly depending on which staff and shift are involved.

The Good

  • Physical therapy praised for helping residents regain mobility
  • Named staff like Nurse Dixon repeatedly praised by families
  • Facility described as clean with no odors by many reviewers
  • Respite care available for short-term stays
  • Management described as responsive to family concerns

The Bad

  • Multiple reports of slow response to call lights or requests for help
  • One detailed report of residents left in soiled diapers for extended periods
  • One report of severe dehydration and pneumonia during a stay
  • One reviewer reported a resident's death shortly after admission and bedbugs in belongings
  • Mixed reports on care quality for residents with dementia

AI-generated from reviews and community data.

Ashford Gardens is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 233 reviews.

About Ashford Gardens

Ashford Gardens is a 202-bed skilled nursing facility and rehabilitation center in Houston, Texas, staffed by a team of experienced professionals who focus on caring for the whole person.

The community emphasizes supporting residents' physical, emotional, and social well-being with care and compassion as they navigate their health journeys.

Residents can enjoy a comfortable wooded patio, taking in a gentle breeze as part of their daily life at the community.

A wide range of social activities is offered, including live music, picnics, barbeques, and ice cream socials, providing opportunities for engagement and connection among residents.

Types of Care at Ashford Gardens

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Live Performances
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ashford Gardens

4.2overall · 233 ratings combined

4.2★ on Google (233)

Cesar Domínguez

Jul 2026

via Google

To be honest these people here act like they nice people but really they are not poor service and they get mad when assistance is needed, too bad for people staying there, plus at night there is this lady that’s just up and down opening doors and making all kinds of noice and patients doesn’t even have a good night sleep just coming In rooms when light is off, and when you ask for help they take a while to show up, don’t show unless light is on for assistance!!!

Jennifer Lopez

Jul 2026

via Google

I take care of hospice patients in this facility and I wanted to recognize Dixon and Laverne who are always so helpful and eager to help to take care of the mutual patients. They are always welcoming.

P.C.S.D SalDom

Jul 2026

via Google

Jus a bad place to be in, some supposedly nurses have a bad attitude, really regret it here in this place *^%€£+£€*^**%

Pearlene Evans

Jun 2026

via Google

DIXON the minute I approach her desk was will to assist with my phone problem for family member Mr French and and was nice let me know where use the phone until I get him replaced phone .

Phil R

Jun 2026

via Google

My dad came here from the VA for 21 days Rehab for a fall, the food is minimal and the service lack luster. I openly greeted the staff but recieved a minimal response, the other residents looked subdued with little light un thier eyes. I truly regretted using this Facility,truly.My dad deserves better,as the son of a Veteran I am ashamed.

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Government Inspection History

7 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 27, 2026Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

May 1, 2026Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2026

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2026

Mar 31, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2026

Oct 25, 2025Health Complaint4 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025

Jan 10, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

May 17, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 21, 2024

Oct 27, 2023Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 8, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2023

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ashford Gardens offer?

Ashford Gardens offers Skilled Nursing / Long Term Care.

How much does Ashford Gardens cost?

Ashford Gardens has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Ashford Gardens located?

Ashford Gardens is located at 7210 Northline Dr in Houston, Texas.

What do families say about Ashford Gardens?

Ashford Gardens is a skilled nursing and rehabilitation facility in Houston where many reviewers highlight strong, personal care from specific nurses and CNAs, especially in physical therapy and daily assistance. However, a notable number of reviews describe serious lapses in basic care, including unanswered call lights, delayed hygiene assistance, and at least one report involving a resident's death shortly after admission. Experiences appear to vary significantly depending on which staff and shift are involved.

How did Ashford Gardens do on recent health and safety inspections?

Ashford Gardens had 7 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ashford Gardens?

Submit the Request Information form on this page to connect with Ashford Gardens and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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