MyLivingChoice

Ashford Gardens

7210 Northline Dr

4.2(233 ratings)· Houston average: 4.2

Ashford Gardens — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
202
Stay Type
Offers respite care for short-term stays

What Families Think

Ashford Gardens is a skilled nursing and rehabilitation facility in Houston where many reviewers highlight strong, personal care from specific nurses and CNAs, especially in physical therapy and daily assistance. However, a notable number of reviews describe serious lapses in basic care, including unanswered call lights, delayed hygiene assistance, and at least one report involving a resident's death shortly after admission. Experiences appear to vary significantly depending on which staff and shift are involved.

The Good

  • Physical therapy praised for helping residents regain mobility
  • Named staff like Nurse Dixon repeatedly praised by families
  • Facility described as clean with no odors by many reviewers
  • Respite care available for short-term stays
  • Management described as responsive to family concerns

The Bad

  • Multiple reports of slow response to call lights or requests for help
  • One detailed report of residents left in soiled diapers for extended periods
  • One report of severe dehydration and pneumonia during a stay
  • One reviewer reported a resident's death shortly after admission and bedbugs in belongings
  • Mixed reports on care quality for residents with dementia

AI-generated from reviews and community data.

About Ashford Gardens

Ashford Gardens is a 202-bed skilled nursing facility and rehabilitation center in Houston, Texas, staffed by a team of experienced professionals who focus on caring for the whole person.

The community emphasizes supporting residents' physical, emotional, and social well-being with care and compassion as they navigate their health journeys.

Residents can enjoy a comfortable wooded patio, taking in a gentle breeze as part of their daily life at the community.

A wide range of social activities is offered, including live music, picnics, barbeques, and ice cream socials, providing opportunities for engagement and connection among residents.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 233 ratings combined

4.2★ on Google (233)

Cesar Domínguez

Jul 2026

via Google

To be honest these people here act like they nice people but really they are not poor service and they get mad when assistance is needed, too bad for people staying there, plus at night there is this lady that’s just up and down opening doors and making all kinds of noice and patients doesn’t even have a good night sleep just coming In rooms when light is off, and when you ask for help they take a while to show up, don’t show unless light is on for assistance!!!

Jennifer Lopez

Jul 2026

via Google

I take care of hospice patients in this facility and I wanted to recognize Dixon and Laverne who are always so helpful and eager to help to take care of the mutual patients. They are always welcoming.

P.C.S.D SalDom

Jul 2026

via Google

Jus a bad place to be in, some supposedly nurses have a bad attitude, really regret it here in this place *^%€£+£€*^**%

Pearlene Evans

Jun 2026

via Google

DIXON the minute I approach her desk was will to assist with my phone problem for family member Mr French and and was nice let me know where use the phone until I get him replaced phone .

Phil R

Jun 2026

via Google

My dad came here from the VA for 21 days Rehab for a fall, the food is minimal and the service lack luster. I openly greeted the staff but recieved a minimal response, the other residents looked subdued with little light un thier eyes. I truly regretted using this Facility,truly.My dad deserves better,as the son of a Veteran I am ashamed.

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Frequently Asked Questions

What types of care does Ashford Gardens offer?

Ashford Gardens offers Skilled Nursing / Long Term Care.

Where is Ashford Gardens located?

Ashford Gardens is located at 7210 Northline Dr in Houston, Texas.

What do families say about Ashford Gardens?

Ashford Gardens is a skilled nursing and rehabilitation facility in Houston where many reviewers highlight strong, personal care from specific nurses and CNAs, especially in physical therapy and daily assistance. However, a notable number of reviews describe serious lapses in basic care, including unanswered call lights, delayed hygiene assistance, and at least one report involving a resident's death shortly after admission. Experiences appear to vary significantly depending on which staff and shift are involved.

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