Angela knight
Jun 2026
I love the Nurse taking care of My Family…
The Colonnades at Reflection Bay
12001 Shadow Creek Parkway
3.8(375 ratings)· Pearland average: 4.1
1 / 5Quick Facts
- Total units
- 180
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 180
- Facility network
- Part of Cantex Continuing Care Network
- Rehab feature
- On-site ADL suite for discharge planning
- Unique amenity
- Agility course used as rehab terrain park
CMS Care Compare
What Families Think
Reviews of The Colonnades at Reflection Bay are sharply divided: several families praise the caring staff, responsive leadership, and rehabilitation-focused programming, while others report serious neglect, strong urine odors, and unattended residents. Prospective families should visit in person to form their own impression given this range of experiences.
The Good
- Staff described as caring and attentive by several reviewers
- Leadership praised as approachable and communicative
- On-site ADL suite supports rehab and discharge planning
- Agility course offers hands-on mobility practice
- Social programs include live music and cooking events
The Bad
- Multiple reports of strong urine/feces odors in the building
- One detailed report of neglect, unchanged residents, and slow care response
- One report of no after-hours security allowing open building access
- One report of staff not changing gloves between rooms
AI-generated from reviews and community data.
About The Colonnades at Reflection Bay
The Colonnades at Reflection Bay is a 180-bed skilled nursing facility in Pearland, Texas, offering residential health services and state-of-the-art medical care. The Spanish-style building overlooks a quiet pond and features interior spaces designed to feel homelike.
The facility provides comprehensive nursing care with an emphasis on rehabilitation and functional restoration. Residents have access to an Activities of Daily Living (ADL) suite designed to restore functional independence and assist with discharge planning, as well as an agility course that serves as a terrain park for obstacle navigation practice.
The community offers engaging social activities for residents, including live music performances and meal-of-the-month cooking events. These programs are part of the facility's commitment to supporting residents' physical, emotional, and social well-being.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 375 ratings combined
3.8★ on Google (375)
Miryia Sparks
Jun 2026
What is the best way to get in contact with anyone for updates on our love ones no answer for several days this is concerning . Who is over seeing the google reviews and not proceeding with necessary protocols sitting on hold for 1 hour .
Jan Latham
May 2026
I want out of this place. I have not had prescription lotion on.my leg for two days. I rolled up to the nurses station two nights ago to get it. The male nurse found it. The next nurse told me there was no such prescription. I have used my lubriderm and generic daily moisture until this morning<br>To my surprise, a nurse came in with the prescription lotion this am and put it in my leg. I have an appointment with my dematologist for a follow up and two scripts ar CVS.. I tried to do through regular discharge. That is a joke. I plan to leave to get real care. The computer in the library does not work. Will medicare pay? Who knows.
A H
May 2026
Yuck! It reeks of feces and urine!<br><br>Some of these comments appear phony, definitely suspicious.<br><br>Go check this place out prior to placement. Walk through there; you'll see. Save your loved one the trouble.<br><br>Staff isn't very attentive or sanitary.<br><br>They dropped wrappers on the floor without picking it up, walked past misplaced trash and seemingly ignored it, and walked in and out of room without changing gloves.<br><br>We started the transfer process to another facility the day my family member arrived. I couldn't rest until my loved one was out of there.
A H
May 2026
Yuck! It reeks of feces and urine! Some of these comments appear phony, definitely suspicious. Go check this place out prior to placement. Walk through there; you'll see. Save your loved one the trouble. Staff isn't very attentive or sanitary. They dropped wrappers on the floor without picking it up, walked past misplaced trash and seemingly ignored it, and walked in and out of room without changing gloves. We started the transfer process to another facility the day my family member arrived. I couldn't rest until my loved one was out of there.
Frequently Asked Questions
What types of care does The Colonnades at Reflection Bay offer?
The Colonnades at Reflection Bay offers Skilled Nursing / Long Term Care.
Where is The Colonnades at Reflection Bay located?
The Colonnades at Reflection Bay is located at 12001 Shadow Creek Parkway in Pearland, Texas.
What do families say about The Colonnades at Reflection Bay?
Reviews of The Colonnades at Reflection Bay are sharply divided: several families praise the caring staff, responsive leadership, and rehabilitation-focused programming, while others report serious neglect, strong urine odors, and unattended residents. Prospective families should visit in person to form their own impression given this range of experiences.
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