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Solaris Healthcare Waterman

4501 Waterman Way

4.5(271 ratings)· Tavares average: 4.6

Solaris Healthcare Waterman, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Care focus
Rehabilitation and skilled nursing recovery stays
Yelp rating
2.3 out of 5 stars on Yelp
Family involvement
Quarterly family dinners held on-site

What Families Think

Most families describe Solaris Healthcare Waterman as clean, attentive, and staffed by caring, professional people, with several highlighting strong rehab therapy and a welcoming atmosphere. A smaller but notable set of reviewers report serious lapses in nursing responsiveness, food service, and case worker follow-through, so experiences appear to vary.

The Good

  • Staff frequently described as caring and professional
  • Facility repeatedly called clean and well-maintained
  • Therapy team praised as attentive and effective
  • Active, varied activity calendar for residents
  • Family communication from administration and nursing staff praised

The Bad

  • Multiple reports of slow or unresponsive nursing staff
  • Several complaints about food quality, temperature, or shortages
  • Some reviewers cite weak case worker or social services follow-through
  • One serious report of neglect and unaddressed safety concern
  • No published pricing information available

AI-generated from reviews and community data.

Solaris Healthcare Waterman is a senior living community in Tavares, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 262 reviews.

About Solaris Healthcare Waterman

Solaris Healthcare Waterman is a skilled nursing and long-term care facility in Tavares, Florida. It serves residents requiring post-acute rehabilitation and extended residential care.

Family experiences here are notably mixed. Those giving high ratings consistently praise the physical environment, light-filled rooms, clean facilities, tasteful furnishings, and scenic views including a lake, and describe a warm, welcoming atmosphere during visits. Families also highlight organized activities like costume contests, birthday celebrations with karaoke, and good food quality. However, a substantial portion of lower-rated reviews raise concerns about staffing responsiveness, particularly on weekends and during off-hours, with some families reporting extended wait times for assistance and food served cold to distant rooms. One family noted the therapy team is attentive but felt other care areas fell short in consistency.

The facility holds a 4.6/5 rating across 262 reviews. While many families express genuine contentment with their loved ones' experiences and appreciate the facility's aesthetics and activity programming, prospective residents and families should weigh the positive visitor and long-stay experiences against documented concerns about care delivery reliability.

Types of Care at Solaris Healthcare Waterman

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Solaris Healthcare Waterman

4.5overall · 271 ratings combined

4.6★ on Google (262) · 2.3★ on Yelp (9) · Yelp page ↗

Jarveious Wright

Jul 2026

via Google

Everything about this facility is amazing.

Alicia Willis

Jun 2026

via Google

I’ve called 8 times to speak to a nurse and get hung up on.

Crystal Hawkins

Jun 2026

via Google

From checking in to checking out was nothing but professionalism. We appreciate the nurse coming quickly to our father needs with and smile

Lynda Laychak

Jun 2026

via Google

This place is AMAZING! Clean, organized, & an incredible staff.<br><br>Love it!

Sheila Tarrant

Jun 2026

via Google

Good staff, very caring and professional. No place is 100% perfect, yet they care, and they have good leadership. TIM, the director, has stepped up more than once to be the leader and example of their mission.

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Government Inspection History

5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 3, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2026

Aug 1, 2025Fire Safety StandardHealth Standard3 citations
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

Apr 25, 2024Fire Safety StandardHealth Standard7 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

Aug 17, 2023Infection ControlNo citations
Dec 22, 2022Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Solaris Healthcare Waterman offer?

Solaris Healthcare Waterman offers Skilled Nursing / Long Term Care.

Where is Solaris Healthcare Waterman located?

Solaris Healthcare Waterman is located at 4501 Waterman Way in Tavares, Florida.

What do families say about Solaris Healthcare Waterman?

Most families describe Solaris Healthcare Waterman as clean, attentive, and staffed by caring, professional people, with several highlighting strong rehab therapy and a welcoming atmosphere. A smaller but notable set of reviewers report serious lapses in nursing responsiveness, food service, and case worker follow-through, so experiences appear to vary.

How did Solaris Healthcare Waterman do on recent health and safety inspections?

Solaris Healthcare Waterman had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Solaris Healthcare Waterman?

Submit the Request Information form on this page to connect with Solaris Healthcare Waterman and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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