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Solaris Healthcare Lely Palms

6135 Rattlesnake Hammock Road

3.7(117 ratings)· Naples average: 4.5

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Solaris Healthcare Lely Palms, photo 11 / 5

Quick Facts

Total units
117
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
117
Inspections
View history (25 citations)
Care continuum
Transitioned resident from skilled nursing to long-term memory care
Hospital transfer
Accepts direct transfers from hospital admissions

What Families Think

Families describe Solaris Healthcare Lely Palms as a skilled nursing and long-term care community where staff across nursing, therapy, dietary, and housekeeping are frequently praised for compassion and attentiveness. Multiple reviewers highlight the facility's cleanliness and organization, with several sharing experiences of loved ones receiving end-of-life or memory care with dignity. No published pricing or amenity details are available on the page.

The Good

  • Nursing staff repeatedly praised for compassion
  • Housekeeping staff went above and beyond
  • Facility described as clean and well-organized
  • Physical therapy and wound care staff praised
  • Comfortable enough that family avoided hospice transfer

AI-generated from reviews and community data.

Solaris Healthcare Lely Palms is a senior living community in Naples, Florida offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 117 reviews.

About Solaris Healthcare Lely Palms

Solaris Healthcare Lely Palms is a skilled nursing and long-term care facility in Naples, Florida, with licensed capacity for 117 residents. It provides both short-term rehabilitation and memory care services.

Families consistently praise the attentiveness and compassion of the staff across all departments. Multiple reviews highlight specific caregivers by name, nursing leadership, charge nurses, therapists, housekeeping, and front desk personnel, describing them as kind, patient, and genuinely invested in residents' wellbeing. The facility itself is noted as clean and well-organized, with structured routines around meals, medications, and activities that families say provide meaningful benefit, especially for residents with memory issues. One family wrote, "seeing her happy and calm has given me so much peace of mind."

The 3.7/5 Google rating reflects 117 reviews, with the visible feedback concentrated among five-star assessments emphasizing compassionate care across nursing, therapy, food services, and support staff.

Types of Care at Solaris Healthcare Lely Palms

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Solaris Healthcare Lely Palms

3.7overall · 117 ratings combined

3.7★ on Google (117)

Write a review

Jennifer Lallave

Apr 2026

via Google ↗

Heartfelt thanks to the entire team at Solaris Lely Palms for the care you provide my mom, Blanca. Seeing her happy and calm has given me so much peace of mind. This was a difficult decision, but knowing she truly enjoys being there brings me comfort and healing. With her memory issues, consistency is key. Regular meals, medications, and a structured routine have made a meaningful difference. Your caregivers, nurses, dietary, and activities team create a safe, supportive environment every day. I’m grateful we can now visit her often and focus on quality time together, knowing she is well cared for. Thank you for everything you do. ❤️🙏

Josy Restrepo

Feb 2026

via Google ↗

My mother, G Elsa Lazo, was a resident at Lely Palms for one year before she passed, and I am beyond grateful for the love and care she received. The nursing staff, therapy staff, office personnel, Jackie from front desk, Helga from office, cleaning staff, were ALL always kind, patient, and compassionate. A special thank you to Norma (RN) who treated my mother with such tenderness, love and respect. During a very difficult time for our family, they brought comfort, dignity, and genuine warmth to my mother’s life. We will always appreciate everything they did for her.

Ginette Carter

Jan 2026

via Google ↗

Lynn & Lunik I’d like to thank two wonderful ladies from housekeeping who truly went above and beyond for my father. When maintenance wasn’t available to fix a broken bed, they stepped in without hesitation and changed it out themselves—Their kindness and willingness to help made a big difference, and our family is very grateful.

Leanne Powers

Jan 2026

via Google ↗

Attentive , experienced and caring staff. Winnie the DON & Deb / Eileen the charge nurses are incredible. Every staff member has been wonderful They truly care about their patients and doing their best. The teamwork is amazing. Facility is clean, bright , very well staffed and highly organized. My Father spent 5 months here starting in Skilled Nursing, then in Long Term Memory Care, we felt so comfortable in this facility we stayed here instead of moving him to hospice house. When he came here he was towards the end of his battle with vascular dementia. They gave him the greatest care during the last few months of his life. I spent several nights towards the end with him here , so I really got to experience what things are like behind the scenes. . The love and care the staff had for the residents was so heart warming. I am forever indebted to this wonderful team.

Rosa Villarreal

Dec 2025

via Google ↗

My Dad was transferred from hospital to Lely Palms at the of November. He raved about the attention and care he received which makes us as his family truly happy. From P.T., to the nursing staff, to food services, business office, wound care, cleaning and laundry services, social services and the two lovely front desk ladies who are the first point of contact..Thank you! Helga, (the gentleman on the phone who spoke to me about insurance, I'm sorry I forgot your name), Winnie, Martha, Moises, Eileen and all the friendly faces along the hallways.

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Government Inspection History

5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 29, 2025Health Complaint2 citations

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

Feb 6, 2025Fire Safety StandardHealth Standard13 citations

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Mar 6, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

Jul 13, 2023Health Complaint2 citations

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 15, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

Oct 25, 2022Fire Safety StandardHealth Standard2 citations

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2022

Apr 14, 2021Fire Safety StandardHealth Standard6 citations

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2021

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Solaris Healthcare Lely Palms offer?

Solaris Healthcare Lely Palms offers Memory Care and Skilled Nursing / Long Term Care.

Where is Solaris Healthcare Lely Palms located?

Solaris Healthcare Lely Palms is located at 6135 Rattlesnake Hammock Road in Naples, Florida.

What do families say about Solaris Healthcare Lely Palms?

Families describe Solaris Healthcare Lely Palms as a skilled nursing and long-term care community where staff across nursing, therapy, dietary, and housekeeping are frequently praised for compassion and attentiveness. Multiple reviewers highlight the facility's cleanliness and organization, with several sharing experiences of loved ones receiving end-of-life or memory care with dignity. No published pricing or amenity details are available on the page.

How did Solaris Healthcare Lely Palms do on recent health and safety inspections?

Solaris Healthcare Lely Palms had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Solaris Healthcare Lely Palms?

Submit the Request Information form on this page to connect with Solaris Healthcare Lely Palms and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Solaris Healthcare Lely Palms? Claim this listing to update photos, pricing, and details. It's free.

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