Charlene Briddell
Jun 2026
The staff has been friendly, professional, and provided my sister with considerate and compassionate care. We have appreciated the attention and respect shown throughout her experience.
1 / 5Quick Facts
- Total units
- 69
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 69
- Inspections
- View history (78 citations)
- Care team
- On-site PT, OT, and speech therapists
- Stay options
- Short-term rehab, long-term, and respite care
- Recent change
- New ownership renovating facility during resident stays
CMS Care Compare
What Families Think
Families describe a mixed experience at Snow Hill Rehabilitation and Healthcare Center. Most reviewers praise the warmth, compassion, and personalized attention shown by staff, especially during difficult transitions like dementia care admissions, while one reviewer raised serious concerns about respect, wound care, and safety during a facility renovation.
The Good
- Staff described as warm, compassionate, and attentive
- Family involvement and communication actively encouraged
- Personalized, non-generic approach to resident care
- Positive experience reported for dementia care admission
- On-site physical, occupational, and speech therapy team
- Clean, peaceful environment noted by several reviewers
The Bad
- One report of disrespectful, demeaning treatment of residents
- One report of inadequate wound and illness care
- One report of residents exposed to renovation dust and fumes
- Mixed reviews suggest inconsistent care quality between staff
AI-generated from reviews and community data.
Snow Hill Rehabilitation and Healthcare Center is a senior living community in Snow Hill, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 26 reviews.
About Snow Hill Rehabilitation and Healthcare Center
Snow Hill Rehabilitation & Healthcare Center is a 69-bed facility in Snow Hill, Maryland, offering both short-term rehabilitation and long-term care options. The center serves patients transitioning from hospital to home, those requiring therapy services to restore strength and improve conditioning, and individuals whose care needs exceed what family caregivers can provide.
The facility's interdisciplinary team includes attending physicians, nursing staff, and physical, occupational, and speech therapists dedicated to meeting each resident's unique needs. The center emphasizes patient-centered care with personalized attention to support residents throughout their recovery or long-term stay.
Snow Hill Rehab provides comfortable resident rooms, a specialized therapy gym, and welcoming community spaces designed to support residents' well-being. The facility maintains a peaceful setting while remaining conveniently located near downtown Snow Hill and major medical facilities, making family visits accessible and ensuring residents have easy access to quality healthcare.
Types of Care at Snow Hill Rehabilitation and Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Snow Hill Rehabilitation and Healthcare Center
3.3overall · 26 ratings combined
3.3★ on Google (26)
Kathryn King
Apr 2026
I cannot say enough positive things about Snow Hill Rehabilitation Center. After experiences with other facilities, this one truly stands out. From the moment my mother arrived, she was welcomed with warmth, treated with respect, and made to feel genuinely cared for. The entire staff is compassionate, highly knowledgeable, and deeply committed—they consistently go above and beyond to support each patient’s recovery journey. The environment is exceptionally clean, comfortable, and peaceful, creating the perfect setting for healing. The programs are thoughtfully designed, offering a strong balance of therapy, education, and personal growth. What impressed me most was how personalized the care felt—nothing about it seemed generic or one-size-fits-all. Family involvement is clearly welcomed here, which made a meaningful difference in our experience. We were included and kept informed throughout the healing process. The staff truly listens—not only to patients but to their families as well—taking time to answer questions, address concerns, and ensure everyone feels heard and supported. There is also a strong sense of community within the facility. The staff fosters a supportive, judgment-free environment where my mother felt safe, encouraged, and confident as she worked through her recovery challenges. I am incredibly grateful for the care my mother received at Snow Hill Rehabilitation Center. I would highly recommend this facility to anyone in need of rehabilitation after surgery—you will be in excellent hands.
GReddyGrl
Feb 2026
New owners are “renovating”, if you can call it that. All staff members are wearing masks to protect themselves from the fumes of painting and dust of pulling up old tiles, etc. The residents are not provided masks, or moved to a different area while work is being done. They are breathing these fumes. The staff do not treat the patients, or family members for that matter, with respect. They treat them in a demeaning manner. Illness and wounds are not addressed properly. I truly believe they would rather let patients die than have to take care of them properly. It makes them have to work to hard. It is a sad situation to have a loved one in the care of this facility. Beware!
Sheryl Duggan
Aug 2025
Every person at the Snow Hill Rehab and Healthcare Center has been absolutely amazing at assisting me every step of the way with getting my Mom Lou admitted. Mom is in the severe end stage of Dementia and in the short time she has been in the facility she has been thriving to the best of her abilities thanks to everyone at the facility that works so hard to care for her. From the very first interaction it was clear that Mom's care was the priority and having that peace of mind is priceless. I cared for Mom as long as I could on my own but now that Mom requires more than I am capable of I'm reassured that she is in the best care. Thank you Dan, Ashley, Tina, Veronica, and everyone else that I have met and talked to as you have all been absolute angels during this sad and difficult decision for me. I am eternally grateful to you all.
Christine Brown
Feb 2025
Today I dropped my mother off to Snowhill Rehab Center. First I would like to talk about Ashely East. Ashely has made this entire process very easy for the family. This entire process is extremely difficult when a loved one has to be on 24 hour care. We applied at multiple nursing homes and Ashley was the very first to contact us. We knew the moment Ashely met us at our car to greet my mom this was going to be a great fit. We have heard horror stories about nursing homes but this facility seems to be a great fit for mom. I would also like to say everyone was friendly and accepting of a 91 years young lady. I love to write good reviews when the service was outstanding. I'm confident the entire group of really good people will continue to look after my mother.Thanks Ashely you have been wonderful.
Government Inspection History
5 inspection visits in the last three years, 78 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 8, 2026Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Feb 4, 2026Health Complaint5 citations
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 3, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 3, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Feb 21, 2025Fire Safety StandardHealth ComplaintHealth Standard41 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Aug 19, 2022Fire Safety StandardHealth Standard27 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2022
Respond appropriately to all alleged violations.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2022
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022
Oct 12, 2018Fire Safety StandardHealth Standard4 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2019
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2019
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Snow Hill Rehabilitation and Healthcare Center offer?
Snow Hill Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Snow Hill Rehabilitation and Healthcare Center located?
Snow Hill Rehabilitation and Healthcare Center is located at 430 West Market Street in Snow Hill, Maryland.
What do families say about Snow Hill Rehabilitation and Healthcare Center?
Families describe a mixed experience at Snow Hill Rehabilitation and Healthcare Center. Most reviewers praise the warmth, compassion, and personalized attention shown by staff, especially during difficult transitions like dementia care admissions, while one reviewer raised serious concerns about respect, wound care, and safety during a facility renovation.
How did Snow Hill Rehabilitation and Healthcare Center do on recent health and safety inspections?
Snow Hill Rehabilitation and Healthcare Center had 5 government inspection visits in the last three years, with 78 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Snow Hill Rehabilitation and Healthcare Center?
Submit the Request Information form on this page to connect with Snow Hill Rehabilitation and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Snow Hill Rehabilitation and Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Snow Hill.
Chesapeake Cottage Assisted Living
Snow Hill, Maryland8.5 mi
4.7(31)
Assisted Living
BayCare Assisted Living Pocomoke & Salisbury
Pocomoke City, Maryland11.4 mi
1(1)
Assisted Living
Hartley Nursing And Rehab
Pocomoke City, Maryland11.4 mi
3.6(32)
Skilled Nursing / Long Term Care
Bay Harbor Post Acute
Salisbury, Maryland13.3 mi
4.4(403)
Skilled Nursing / Long Term Care
Lakeside at Mallard Landing
Salisbury, Maryland13.3 mi
4(29)
Assisted LivingIndependent LivingMemory Care
Chesapeake Manor Assisted Living
Willards, Maryland14 mi
4.8(4)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Snow Hill bring help to the house: daily living, companionship, and respite for family caregivers.
