MyLivingChoice
BrightStar Care, photo 11 / 5

Quick Facts

Care coverage
Can arrange round-the-clock in-home care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe BrightStar Care in Berlin, Delaware as a responsive, compassionate home health and hospice provider, with reviewers highlighting quick staffing turnarounds and reliable caregivers. The agency holds a strong 4.3 out of 5 rating across 28 Google reviews, with no negative reviews reported.

What reviewers praise

  • Compassionate, reliable caregivers praised by multiple families
  • Fast response when arranging urgent or 24-hour care
  • Schedulers accommodate changes as care needs shift
  • Billing described as fair and as promised
  • Staff described as professional and caring

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Berlin, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.3 out of 5 across 28 reviews.

About BrightStar Care

BrightStar Care in Berlin, Delaware provides home health and hospice services, supporting seniors with in-home care ranging from part-time assistance with daily tasks to 24-hour care arrangements.

Families consistently praise the professionalism and attentiveness of the care team. One family noted that aides were "professional, reliable, and caring" from the initial call through service delivery. Multiple families highlight how schedulers and coordinators, particularly staff members named in reviews, worked to accommodate complex schedules and respond quickly during critical periods. Clients receiving ongoing care report positive long-term experiences, with one person describing nearly two years of "wonderful" service.

The service holds a 4.3-star rating across 28 Google reviews, with families emphasizing fair pricing and transparent communication about costs alongside the quality of care provided.

Types of Care at BrightStar Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of BrightStar Care

4.3overall · 28 ratings combined

4.3★ on Google (28)

Amity Handle

Apr 2026

via Google ↗ · Report

I've been receiving at home care for almost two years with Christine at BrightStar and it's been wonderful!

C Reynolds

Jan 2026

via Google ↗ · Report

Ronnie from the Berlin office and her support staff have been amazing finding a care team for my Mom. She goes above and beyond.

Frank Nemshick

Aug 2024

via Google ↗ · Report

Recently requested help with my 91 year old father in independent living for a couple days a week. From the first call, all were very professional, helpful and compassionate in identifying and evaluating specific needs. Pricing and processing of related bills were fair and as promised in very first phone call. The aides that came out were professional, reliable, and caring. Schedulers accommodated changes when needed. It is important for customers to be active in the schedule and type of tasks requested and to verify throughout so all parties can adjust as necessary when needed. I highly recommend this local office in Central Pennsylvania.

Angela Mitchell

May 2024

via Google ↗ · Report

I am writing for my dad who is 88 years old wants to recommend. “I was in need of some extra help with day to day tasks. Tommi who works for BrightStar Care has been such a blessing to me and my daughters. It is always a pleasure to have her come. She is a great worker and has a great attitude and Christian values. This has been a very positive experience.”

Ashley C

Jan 2024

via Google ↗ · Report

BrightStar Care of Salisbury is a wonderful organization. Ronnie was extremely compassionate and reassuring from day 1 when I called to see if it was possible to get 24 hour care for my father. Ashley worked so hard to get our schedule lined up while keeping me updated along the way. Things went downhill quickly right around the holidays and this team pulled off what felt like a miracle to get my dad home with 24 hour care. Shout out to Monica, Sharrae, Shanice, and Sara who worked with us around the clock to ensure my father was safe, comfortable and taken care of in his home. Our family will be forever grateful for this incredible team. Thank you!

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By submitting, you're okay with us and BrightStar Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 10441 Racetrack Rd #6 in Berlin, Delaware.

What do families say about BrightStar Care?

BrightStar Care carries a 4.3 out of 5 rating from 28 Google reviews. Families describe BrightStar Care in Berlin, Delaware as a responsive, compassionate home health and hospice provider, with reviewers highlighting quick staffing turnarounds and reliable caregivers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Berlin.

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