Rosemarie Leonard
Dec 2025
We want to thank our Coastal Homecare caregivers, Jessica Reed & LaTorria Vann, for being caring, dependable & wonderful with my mom. We appreciate all you do for our family!
1 / 2Quick Facts
- Ownership
- Part of the Care Advantage, Inc. network
What Families Think
Most reviewers speak warmly of individual caregivers, praising their kindness, reliability, and attentiveness to changes in their loved one's condition. One family, however, described serious and repeated scheduling failures that caused missed medical appointments during hospice care.
The Good
- Caregivers described as kind, patient, and professional
- Reviewers name specific caregivers for praise
- Staff noticed changes in client's condition
- Company tries to ensure coverage even with call-offs
- Companionship and conversation valued by clients
The Bad
- One report of repeated no-show visits without notice
- One report of missed medical appointments due to scheduling failures
- No published pricing information available
AI-generated from reviews and community data.
Coastal Home Care is a senior care provider serving Salisbury, Delaware offering At-Home Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.6 out of 5 across 22 reviews.
About Coastal Home Care
Coastal Home Care is a home health and hospice provider based in Salisbury, Delaware, serving seniors who need care in their own homes.
Families consistently praise individual caregivers for their patience, professionalism, and genuine compassion. One family wrote that their caregiver was "just what the doctor ordered," while others highlight how caregivers handle household tasks, provide companionship, and allow family members to rest knowing their loved ones are in dependable hands. However, reliability has been a serious concern for some families, one household experienced repeated missed visits without notification, which caused them to miss critical medical appointments and created frustration when the agency did not take responsibility.
Coastal Home Care holds a 4.6 out of 5 rating based on 22 reviews. The breadth of feedback suggests quality varies significantly by caregiver assignment, making it important for families to discuss expectations and reliability upfront before enrolling.
Types of Care at Coastal Home Care
At-Home CareHome Health and Hospice
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
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Help Me ChooseReviews of Coastal Home Care
4.6overall · 22 ratings combined
4.6★ on Google (22)
pete tobin
Dec 2025
My wife's caretaker is Jennifer Kelly with Coastal Home Care. Jennifer is so kind, patient, and professional while demonstrating great empathy for my wife's health needs. She is just what the doctor ordered! Merry Christmas Jennifer!
Diane Baxter
Dec 2025
My mother's caregiver is Lovely Bauzil & she does a great job. She keeps her condo clean, makes sure all clothes & washed & put away & willing to do tasks asked of her. She's very friendly & has been a nice companion to my Mom.
Edwin Booth
Oct 2025
My wife is home under hospice care. I am fighting bladder cancer again( 2nd go round). They don't even bother to let you know they're not coming, even though they are scheduled. They caused me to miss appointments for pre op physical, meeting with my oncologist, and mental health stress counseling. Only showed 3 of six visits, never called to let me know. Then treated me like it was my fault! Only use this company if you want your hard life to be worse.
Christine -Peachy Speechy - Wall
Aug 2023
Since having a major operation last December my 83 (almost 84) year old mother has needed in home care after having been independent. We needed night care and one day a week as we had a family friend and family for other days. It has been a blessing, especially to me, so that I can get rest knowing mom is taken care of by caring people. Even as mom has become more independent we still need and love the services. They have noticed “off days” so we can get things checked out. Any glitches have been immediately addressed. We briefly had another company who didn’t provide coverage if the person couldn’t come - I like that You try your best to provide coverage (and 90% of the time have). Mom enjoys “the girls” and the conversations they have. Thank you for all that you do!
Frequently Asked Questions
What types of care does Coastal Home Care offer?
Coastal Home Care offers At-Home Care.
Where is Coastal Home Care located?
Coastal Home Care is located at 224 E Main St Ste B in Salisbury, Delaware.
What do families say about Coastal Home Care?
Most reviewers speak warmly of individual caregivers, praising their kindness, reliability, and attentiveness to changes in their loved one's condition. One family, however, described serious and repeated scheduling failures that caused missed medical appointments during hospice care.
How can families visit Coastal Home Care?
Submit the Request Information form on this page to connect with Coastal Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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