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The Silvercrest Center for Nursing and Rehabilitation

144 45 87th Avenue

3.7(306 ratings)· Jamaica average: 3.6

The Silvercrest Center for Nursing and Rehabilitation, photo 11 / 4

Quick Facts

Total units
320
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
320
Hospital affiliation
Affiliated with New York-Presbyterian hospital system
Specialized therapy
Offers hyperbaric oxygen treatment on-site

What Families Think

Reviewers offer a mixed picture of Silvercrest, praising specific staff members and specialized services like hyperbaric oxygen therapy, while others describe serious lapses in basic care monitoring and a defensive administration. The facility's affiliation with New York-Presbyterian is mentioned as a point of confidence for some families, but multiple reviews raise safety and responsiveness concerns.

The Good

  • Staff praised by name for kindness and professionalism
  • Hyperbaric oxygen therapy available on-site
  • Affiliated with New York-Presbyterian hospital system
  • Finance office described as helpful and patient
  • Nursing staff allow phone check-ins with residents

The Bad

  • One report of unanswered call bell during a medical emergency
  • One report of a resident burned by equipment
  • Some reviewers say administration is dismissive of family concerns
  • One reviewer described the environment as feeling institutional and unwelcoming

AI-generated from reviews and community data.

The Silvercrest Center for Nursing and Rehabilitation is a senior living community in Jamaica, New York offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.7 out of 5 across 306 reviews.

About The Silvercrest Center for Nursing and Rehabilitation

Silvercrest is a sub-acute and long-term care facility located in Jamaica, New York, affiliated with New York-Presbyterian hospital system. The community provides patient-centered care focused on recovery and rehabilitation for sub-acute patients and long-term residents.

The facility emphasizes continuity of care and employs leading therapists dedicated to helping patients return to their baseline functioning safely and quickly. Silvercrest describes itself as a welcoming environment designed to support patients throughout their recovery journey.

As an affiliate of New York-Presbyterian, one of the leading hospital systems in the country, Silvercrest operates within a larger network of healthcare resources and expertise.

Types of Care at The Silvercrest Center for Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Silvercrest Center for Nursing and Rehabilitation

3.7overall · 306 ratings combined

3.7★ on Google (306)

P Tay

Jun 2026

via Google

Nurse Jenica was a pleasure to work with. I did not like the intake lady who had the nerve to tell me she never heard of someone getting burned by an electric stem machine... The proper question she should have asked first was how did this happen then maybe she could understand or better yet keep her personal commitments to herself.

Jay

Jun 2026

via Google

Let me start with saying not all of the staff are bad, but a majority of them don't care.I went to visit my uncle and he was gasping for air as I walked in his oxygen tube had Somehow disconnected and no one paid attention to the call bell there was that he constantly rings the bell? And they don't have time for him. Try to speak to the social worker and was told. If we don't like it, we could move him out. That's not the care My family signed up for The bosses keep rejecting my calls. I've even seen certain people thrown out of the building for expressing their concerns. About their loved ones this place is out of control and should be investigated before the cause , more harm to anyone else

Herman Ospina

May 2026

via Google

If You Care about Your Loved Ones , This Is Not The Place for Them !!! ... It's more of a Correctional Facility than A Nursing Home . Administration Does Not Care about The Residents ! They Deserve to Be Shut Down !! Please Read REAL Reviews from this Place Not Staff Fake Family Reviews!!! Bless your Family Members. AGAIN PLEASE KEEP YOUR Family Safe !!! NOT All Staff are terrible , just most The Ones In Charge . Administration Needs to be Held Accountable.

James Yee

Apr 2026

via Google

Great care center! I had hyperbaric Oxygen treatments done here with Melissa as my technician. Melissa is one of the best, kindest, and most professional healthcare technicians I have ever met. Jenica the nursing practitioner is also terrific even though I didn't work with her as much. I would definitely recommend this place.

Cheryl Kennedy

Apr 2026

via Google

Silvercrest has a wonderful staff. First beginning with Finance. They really helped out a lot. Gerald wonderful took time to walk me to to the Finance office. I can’t say enough about the two young ladies in the finance office. They are polite, knowledgeable and showed a caring spirit for my family member. The nursing staff is also polite when I call they allow me to speak to my family member.

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 21, 2025Health Complaint1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 14, 2025

Dec 19, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 16, 2025

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2025

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

Aug 1, 2024Health Complaint1 citation
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Dec 6, 2022Fire Safety StandardHealth Standard6 citations
  • Have proper power supply for life support equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023

Sep 22, 2020Fire Safety StandardHealth Standard1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Silvercrest Center for Nursing and Rehabilitation offer?

The Silvercrest Center for Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is The Silvercrest Center for Nursing and Rehabilitation located?

The Silvercrest Center for Nursing and Rehabilitation is located at 144 45 87th Avenue in Jamaica, New York.

What do families say about The Silvercrest Center for Nursing and Rehabilitation?

Reviewers offer a mixed picture of Silvercrest, praising specific staff members and specialized services like hyperbaric oxygen therapy, while others describe serious lapses in basic care monitoring and a defensive administration. The facility's affiliation with New York-Presbyterian is mentioned as a point of confidence for some families, but multiple reviews raise safety and responsiveness concerns.

How did The Silvercrest Center for Nursing and Rehabilitation do on recent health and safety inspections?

The Silvercrest Center for Nursing and Rehabilitation had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Silvercrest Center for Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with The Silvercrest Center for Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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