Silver Springs Care Center

2.6(43 ratings)· Meriden average: 4

1 / 5

Quick Facts

Total units: 159
Medicare rating: 2 of 5
Ownership: For profit, Limited Liability company
Certified beds: 159
Inspections: View history (47 citations)
Memory care setup: Secured memory care unit with dedicated director
Veteran care: Contracted long-term care for veterans
Resident population: Serves justice-involved and difficult-to-place individuals

What Families Think

Reviews for Silver Springs are sharply divided: some families praise the staff's warmth and attentiveness during short-term respite stays, while others report serious concerns about cleanliness, neglect, and medical errors. The facility handles complex and specialized cases, including memory care, veterans, and justice-involved residents, but experiences with day-to-day care quality vary widely.

The Good

Staff described as caring and learned residents' personalities quickly
Dedicated secured memory care program with full-time director
Accepts veterans and complex, hard-to-place residents
Some families reported no complaints about food or care

The Bad

Multiple reports of filth, mold, and unsanitary conditions
One report of malnutrition leading to hospital discharge
One report of a medication dosing error
One reviewer noted limited activities and infrequent showers
Very low overall rating from a substantial number of reviews

AI-generated from reviews and community data.

Silver Springs Care Center is a senior living community in Meriden, Connecticut offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.6 out of 5 across 43 reviews.

About Silver Springs Care Center

Silver Springs Care Center is a skilled nursing and long-term care facility in Meriden, Connecticut, offering comprehensive care including rehabilitation, memory care, and services for individuals with specialized needs. The center has been consistently ranked as a Four or Five Star nursing home by the Centers for Medicare and Medicaid Services and has earned a Silver Quality Award from the American Health Care Association.

The facility operates a specialized Memory Care program delivered in a safe, secured environment with residents cared for by highly trained professionals under the direction of a full-time Memory Care Program Director. Silver Springs serves justice-involved and difficult-to-place individuals, as well as contracted long-term care for veterans.

The center emphasizes collaborative care planning, conducting team meetings soon after admission to review goals and concerns, holding interdisciplinary Care Conferences, and maintaining consistent communication between residents, families, and caregivers. The facility's clinical team includes nursing staff trained to recognize subtle health changes early and facilitate efficient care delivery and treatment by providers.

Silver Springs Care Center is operated by iCare Management, LLC, a licensed operator of skilled nursing facilities that provides direct management and operation of long-term care facilities across Connecticut.

Types of Care at Silver Springs Care Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Silver Springs Care Center

2.6overall · 43 ratings combined

2.6★ on Google (43)

Write a review

Marie Maroney

Jun 2025

via Google ↗

First of all let me say the place is filthy. Second, it smells bad. I visited a friend there, all the water is turned off and I couldn’t even flush the toilet after I used it. Believe me when I tell you I didn’t not want to use it. I wouldn’t send my pets there, let alone a loved one.. There is mold on the ceiling tiles, dripping down the wall behind his bed. Black mold. It’s so filthy around the door handles are nearly black from dirt. Never been washed. White doors with black filth on the bottom and handles. This place should be shut down. And since I am being basically being called a liar by someone replying to me that these statements are untrue HOW ABOUT SOME PHOTOS TO BACK UP MY STATEMENTS. We have feces in a toilet that would not flush, and by the looks of it I’ll bet it was used more than once. There is also a towel next to it with feces on it. We have black mold all over the ceiling tiles above my friend’s bed. We have discarded medical waste, gloves and bandages just thrown on the floor by an Aide. We have black filth around the doorknobs, and I have many, many more photos. I’m saving g t;e best for the Health Department, Our Congresswoman and our Senator. Do not ever call me a liar, for one I have no reason to lie.. and two I truly believe this dump need to be shut down.

Justina Dugan

May 2025

via Google ↗

Our experience with Silver Spring Rehab was absolutely unacceptable. My grandfather was not given the care and attention he deserved—in fact, he ended up being discharged to the VA due to malnutrition. That alone speaks volumes about the level of neglect. I constantly had to stay on top of the care team just to make sure he received basic human care and decency. No family should have to fight so hard just to ensure their loved one is treated with respect and dignity. This facility failed our family in every way. I strongly urge others: do not let your loved one stay here. Run for the hills.

Susan Cooley

May 2025

via Google ↗

My husband was at Silver Springs Care Center so I could have a respite. I have to say the administration and staff are wonderful. They took very good care of him. They all learned his name and personality in the short time he was there. The facility is older but for me it is the care of the staff. I also heard no complaints about the food hubby. From what I saw I would have no complaints either. All and all I would use the center again.

David Dooling

May 2025

via Google ↗

The end room where families gather needs far better seating accommodations and perhaps a paint job with a happier color. It also needs plant life that the patients can tend to and some more artwork to adorn the walls as it is drab. Furthermore, the TV doesn't work. How about a radio with some sweet music? This seems a simple fix. They could be showing decent movies there all day. Instead, there is a piano that functions but I never see anyone playing it. Staff members seem helpful and courteous enough. If I had my choice, I would likely place my loved one elsewhere but I am not in control of her destiny at the moment. That may change and if and when it does, I plan to withdraw her from this place and send her to a different institution with more activities and attention to detail. There is seemingly little for patients to do here. While I have seen other facilities that are way worse in my opinion, I have seen better and this place is not quite a four or five star resort as claimed repeatedly. Were I a patient here, I'd go nuts. Like I said, staff members seem to genuinely care about these poor people and their quality of life so I fail to understand why certain things like frequent showers and hair washing and fun and games are seemingly overlooked. This makes me somewhat sad. The patio is a redeeming plus as it allows my loved one a few precious moments away from the hallways they wander otherwise. I did notice one poor guy who showed up a bit late for patio access due to a narrow time frame for patients to enjoy the outdoors and felt sorry for him. I believe the patio should be an all day option and patientx should be given more access. I think a vegetable and flower garden would be great for patients to maintain outside. I'd suggest a radio with some sweet music indoors and out. It would help to have something to break up the monotony. Maybe lunch could be served outdoors on select days as well, creating a picnic atmosphere? It would give them an outdoor activity. These people aren't all capable on their own, but with some help, miracles might be accomplished. I think more could be done to improve things here. I challenge you to do better. Surprisingly my loved one seemed in good spirits and seemed to have been better washed and more presentable during my latest visitation. Hence, I have upgraded my rating to three stars.

Jean Myers

Apr 2025

via Google ↗

Horrible experience. Some staff very unprofessional, Watched jantorial staff wash over dirt and push it further under chair. Nurse giving wrong amount of med to patient. Staff yelling at clients. my family member is no longer there but sad part is some of our veterans are and elderly people living there that can't go home. and homeless people waiting for housing. Food is always cold including coffee. There is one person that works there her name is Tess. She is a dedicated employee. through this horrible experience she tried to make things bearable for my family member. This place doesnt deserve a rating with the filth, cold food and bugs in bathroom.

Government Inspection History

12 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Health Complaint1 citation

Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2026

Mar 6, 2026Health Complaint2 citations

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

Dec 16, 2025Health Complaint1 citation

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2026

Aug 4, 2025Health Complaint3 citations

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

Jun 18, 2025Health Complaint3 citations

Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025

Mar 3, 2025Health Complaint4 citations

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025

Dec 20, 2024Fire Safety StandardHealth Standard11 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity B of L: potential for minimal harm, patternCorrected Jan 31, 2025

Oct 31, 2024Health Complaint2 citations

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024

Dec 6, 2023Health Complaint1 citation

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

Aug 22, 2023Health Complaint2 citations

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023

Jul 12, 2022Fire Safety StandardHealth Standard7 citations

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Jul 13, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2022
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2022
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2022

Oct 31, 2019Fire Safety StandardHealth Standard10 citations

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Nov 25, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2019
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Dec 12, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Silver Springs Care Center offer?

Silver Springs Care Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is Silver Springs Care Center located?

Silver Springs Care Center is located at 33 Roy St in Meriden, Connecticut.

What do families say about Silver Springs Care Center?

How did Silver Springs Care Center do on recent health and safety inspections?

Silver Springs Care Center had 12 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Silver Springs Care Center?

Submit the Request Information form on this page to connect with Silver Springs Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Silver Springs Care Center? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Total units: 159
Medicare rating: 2 of 5
Ownership: For profit, Limited Liability company
Certified beds: 159
Inspections: View history (47 citations)
Memory care setup: Secured memory care unit with dedicated director
Veteran care: Contracted long-term care for veterans
Resident population: Serves justice-involved and difficult-to-place individuals

What Families Think

The Good

Staff described as caring and learned residents' personalities quickly
Dedicated secured memory care program with full-time director
Accepts veterans and complex, hard-to-place residents
Some families reported no complaints about food or care

The Bad

Multiple reports of filth, mold, and unsanitary conditions
One report of malnutrition leading to hospital discharge
One report of a medication dosing error
One reviewer noted limited activities and infrequent showers
Very low overall rating from a substantial number of reviews

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Silver Springs Care Center

Quick Facts

What Families Think

The Good

The Bad

About Silver Springs Care Center

Types of Care at Silver Springs Care Center

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of Silver Springs Care Center

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

Complete Care At Meriden

Connecticut Baptist Homes

Curtis Home

Meriden Health And Rehab

Apple Rehab Coccomo

Silver Manor

Prefer to stay home?

Euro-American Homecare

Always Best Care Senior Services - Home Care Services in New Haven

Celebrityhomemakersandcompanions