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Meriden Health And Rehab

360 Broad Street, Ste 1

3.1(15 ratings)· Meriden average: 4

Meriden Health And Rehab, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90
Ownership change
Acquired by a multi-facility operator about 6 months ago
Facility age
Operating in Meriden since 1976

What Families Think

Reviewers consistently praise the physical and rehab therapy team as attentive and skilled, but multiple reports describe serious understaffing, management problems, and facility maintenance failures. Several reviews raise safety concerns including medication errors and unsafe building conditions. This is a mixed picture where a strong therapy department contrasts sharply with troubling accounts of overall operations.

The Good

  • Rehab therapy team praised as excellent and caring
  • Physical therapy staff cited by name for dedication
  • Recovery-focused short-term rehab program with strong reviews

The Bad

  • Multiple reports of chronic understaffing and unavailable aides
  • One detailed report of broken AC, mold, and no hot water
  • One report of medication errors from agency staffing turnover
  • Reviewers describe unprofessional and dismissive management

AI-generated from reviews and community data.

Meriden Health And Rehab is a senior living community in Meriden, Connecticut offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 15 reviews.

About Meriden Health And Rehab

Meriden Health and Rehab is a skilled nursing and rehabilitation facility located in the heart of Meriden, Connecticut, established in 1976. The community offers short-term rehabilitation, long-term care, and memory care services in a setting designed to feel like home rather than a clinical environment.

The Short-Term Rehab unit focuses on recovery and strength through specialized programs including physical therapy, pain management, and post-operative care. The Long-Term Care unit provides sustained health monitoring and continuous medical support in a warm and nurturing environment. The facility also specializes in caring for residents with dementia and other memory-related conditions.

The community is housed in a picturesque estate resembling a grand mansion set against beautiful landscapes, designed to create a sanctuary of healing and comfort. The facility operates on principles of compassion, respect, and excellence in delivering care to residents.

Types of Care at Meriden Health And Rehab

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Meriden Health And Rehab

3.1overall · 15 ratings combined

3.1★ on Google (15)

Tarra Douglas

Jun 2026

via Google

My experience here is a Rollercoaster The people here are good meaning the staff especially the therapy staff is great. They have been A BIG HELP towards my recovery. THERAPY TEAM GOES ABOVE AND BEYOND and really care but the management does not care for them.The gym is so hot and makes it difficult for the therapist and the residents to work, the management should be doing so much more for them The aids are not great with care, they usually dissappear when patients need them The only reason to come here is for the rehab department. I vouch for them!!

Roscoe Hall

Jun 2026

via Google

Therapy is an excellent department in this facility if anything else.The staff is great and they truly care. Sweat the director of rehab sling with her staff Josue,Jacob and Stacey are excellent professional caring therapist. I highly recommend them

Michael

Apr 2026

via Google

I was just walking down the street exercising when I hear a high pitched voice asking who I am, I thought it was a crazy drug addict or something but it was a white red haired worker running at talking to me like he's my boss or something. Then I see a girl and their looking for a old man with a beard. The man was rude as heck. Also, how do you lose a actual person who just went to the store. Sounds like their talking about gay rights instead of doing what they get paid to do or something

Zoraida R

Dec 2025

via Google

Carol is Rude, & very unprofessional, they are always SHORT STAFFED. Your family, will not be getting the care that is needed.. feel so bad for their CNAs.

J J

Oct 2024

via Google

Be warned this review will leave you not ok. To any current or future family members considering this facility for a loved one- DO NOT DO IT. This facility was purchased 6 months ago by Vantage Care, a company that went from owning 8 buildings to 16 in 6 months. A company more interested in acquisitions than actual ownership. A company that came with empty promises of renovations, better work environment, etc... NONE OF THAT HAS HAPPENED ITS GOTTEN WORSE. The facility does not have working AC, the building reached temperatures over 100 degrees at times in the summer. The kitchen reached as high as 120 degrees. The boilers blew and there was no hot water for days. Bacteria was found in the water making it undrinkable. Active and current mold growing on carpets. The elevators have caught on fire with people in it. Hard working, loyal staff have all left running. Due to the mass exit the facility used agency nursing staff which resulted in the wrong meds being given to residents or meds not given at all. But it's fine because the owner walks in and does not speak to anyone or introduce anyone she brings with her. Does not acknowledge how hard the few remaining staff work but rather calls them stupid and incompetent. They are not either. They do the best they can under the inhumane conditions they endure daily. But worse of all, instead of trying to make conditions better and make good on their promises they've done mickey mouse patch work on critical things to save money and continue accepting new unaware residents to these deplorable conditions. The state has been in the building but somehow these clowns manage to pull the wool over the states eyes. But it does make you wonder why is there no further investigation or why the state is allowing this facility to remain open and continuing accepting patients when this company has been unable to maintain safe conditions for its patients and staff. While everything I've said is factual, my only opinion on this is perhaps this is what happens when you go on a shopping spree instead of actually giving each building the time they need under new ownership for success. They should be ashamed.

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Government Inspection History

16 inspection visits in the last three years, 84 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 27, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Apr 9, 2026Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

Feb 6, 2026Fire Safety Complaint2 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

Sep 18, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

Jul 24, 2025Fire Safety Complaint17 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 18, 2025

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 10, 2025

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 10, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

Jun 26, 2025Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2025

Apr 14, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025

Mar 24, 2025Health Complaint5 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 15, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

Mar 6, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Feb 19, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2025

Jan 13, 2025Fire Safety StandardHealth Standard15 citations
  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity B of L: potential for minimal harm, patternCorrected Feb 24, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Feb 24, 2025

Nov 22, 2024Health Complaint3 citations
  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

May 1, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2024

Aug 10, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

Oct 17, 2022Fire Safety StandardHealth Standard24 citations
  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2022

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

Dec 18, 2019Fire Safety StandardHealth Standard4 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2020

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity B of L: potential for minimal harm, patternCorrected Jan 24, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Meriden Health And Rehab offer?

Meriden Health And Rehab offers Memory Care and Skilled Nursing / Long Term Care.

Where is Meriden Health And Rehab located?

Meriden Health And Rehab is located at 360 Broad Street, Ste 1 in Meriden, Connecticut.

What do families say about Meriden Health And Rehab?

Reviewers consistently praise the physical and rehab therapy team as attentive and skilled, but multiple reports describe serious understaffing, management problems, and facility maintenance failures. Several reviews raise safety concerns including medication errors and unsafe building conditions. This is a mixed picture where a strong therapy department contrasts sharply with troubling accounts of overall operations.

How did Meriden Health And Rehab do on recent health and safety inspections?

Meriden Health And Rehab had 16 government inspection visits in the last three years, with 84 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Meriden Health And Rehab?

Submit the Request Information form on this page to connect with Meriden Health And Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Meriden Health And Rehab? Claim this listing to update photos, pricing, and details. It's free.

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