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Meriden Health And Rehab

360 Broad Street, Ste 1

3.1(15 ratings)· Meriden average: 3.9

Meriden Health And Rehab — photo 11 / 5

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90
Ownership change
Acquired by a multi-facility operator about 6 months ago
Facility age
Operating in Meriden since 1976

What Families Think

Reviewers consistently praise the physical and rehab therapy team as attentive and skilled, but multiple reports describe serious understaffing, management problems, and facility maintenance failures. Several reviews raise safety concerns including medication errors and unsafe building conditions. This is a mixed picture where a strong therapy department contrasts sharply with troubling accounts of overall operations.

The Good

  • Rehab therapy team praised as excellent and caring
  • Physical therapy staff cited by name for dedication
  • Recovery-focused short-term rehab program with strong reviews

The Bad

  • Multiple reports of chronic understaffing and unavailable aides
  • One detailed report of broken AC, mold, and no hot water
  • One report of medication errors from agency staffing turnover
  • Reviewers describe unprofessional and dismissive management

AI-generated from reviews and community data.

About Meriden Health And Rehab

Meriden Health and Rehab is a skilled nursing and rehabilitation facility located in the heart of Meriden, Connecticut, established in 1976. The community offers short-term rehabilitation, long-term care, and memory care services in a setting designed to feel like home rather than a clinical environment.

The Short-Term Rehab unit focuses on recovery and strength through specialized programs including physical therapy, pain management, and post-operative care. The Long-Term Care unit provides sustained health monitoring and continuous medical support in a warm and nurturing environment. The facility also specializes in caring for residents with dementia and other memory-related conditions.

The community is housed in a picturesque estate resembling a grand mansion set against beautiful landscapes, designed to create a sanctuary of healing and comfort. The facility operates on principles of compassion, respect, and excellence in delivering care to residents.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 15 ratings combined

3.1★ on Google (15)

Tarra Douglas

Jun 2026

via Google

My experience here is a Rollercoaster The people here are good meaning the staff especially the therapy staff is great. They have been A BIG HELP towards my recovery. THERAPY TEAM GOES ABOVE AND BEYOND and really care but the management does not care for them.The gym is so hot and makes it difficult for the therapist and the residents to work, the management should be doing so much more for them The aids are not great with care, they usually dissappear when patients need them The only reason to come here is for the rehab department. I vouch for them!!

Roscoe Hall

Jun 2026

via Google

Therapy is an excellent department in this facility if anything else.The staff is great and they truly care. Sweat the director of rehab sling with her staff Josue,Jacob and Stacey are excellent professional caring therapist. I highly recommend them

Michael

Apr 2026

via Google

I was just walking down the street exercising when I hear a high pitched voice asking who I am, I thought it was a crazy drug addict or something but it was a white red haired worker running at talking to me like he's my boss or something. Then I see a girl and their looking for a old man with a beard. The man was rude as heck. Also, how do you lose a actual person who just went to the store. Sounds like their talking about gay rights instead of doing what they get paid to do or something

Zoraida R

Dec 2025

via Google

Carol is Rude, & very unprofessional, they are always SHORT STAFFED. Your family, will not be getting the care that is needed.. feel so bad for their CNAs.

J J

Oct 2024

via Google

Be warned this review will leave you not ok. To any current or future family members considering this facility for a loved one- DO NOT DO IT. This facility was purchased 6 months ago by Vantage Care, a company that went from owning 8 buildings to 16 in 6 months. A company more interested in acquisitions than actual ownership. A company that came with empty promises of renovations, better work environment, etc... NONE OF THAT HAS HAPPENED ITS GOTTEN WORSE. The facility does not have working AC, the building reached temperatures over 100 degrees at times in the summer. The kitchen reached as high as 120 degrees. The boilers blew and there was no hot water for days. Bacteria was found in the water making it undrinkable. Active and current mold growing on carpets. The elevators have caught on fire with people in it. Hard working, loyal staff have all left running. Due to the mass exit the facility used agency nursing staff which resulted in the wrong meds being given to residents or meds not given at all. But it's fine because the owner walks in and does not speak to anyone or introduce anyone she brings with her. Does not acknowledge how hard the few remaining staff work but rather calls them stupid and incompetent. They are not either. They do the best they can under the inhumane conditions they endure daily. But worse of all, instead of trying to make conditions better and make good on their promises they've done mickey mouse patch work on critical things to save money and continue accepting new unaware residents to these deplorable conditions. The state has been in the building but somehow these clowns manage to pull the wool over the states eyes. But it does make you wonder why is there no further investigation or why the state is allowing this facility to remain open and continuing accepting patients when this company has been unable to maintain safe conditions for its patients and staff. While everything I've said is factual, my only opinion on this is perhaps this is what happens when you go on a shopping spree instead of actually giving each building the time they need under new ownership for success. They should be ashamed.

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Frequently Asked Questions

What types of care does Meriden Health And Rehab offer?

Meriden Health And Rehab offers Skilled Nursing / Long Term Care.

Where is Meriden Health And Rehab located?

Meriden Health And Rehab is located at 360 Broad Street, Ste 1 in Meriden, Connecticut.

What do families say about Meriden Health And Rehab?

Reviewers consistently praise the physical and rehab therapy team as attentive and skilled, but multiple reports describe serious understaffing, management problems, and facility maintenance failures. Several reviews raise safety concerns including medication errors and unsafe building conditions. This is a mixed picture where a strong therapy department contrasts sharply with troubling accounts of overall operations.

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