Nathan Moore
Sep 2025
Happy healthy people
1 / 6California CDSS
Most reviewers describe Shorewood Landing as a clean, welcoming community with caring staff and strong communication from management, and several families praised how it helped parents age in place across levels of care. However, two detailed reviews raise serious concerns about understaffing, unsanitary conditions, and neglect of residents needing significant hands-on care.
AI-generated from reviews and community data.
Shorewood Landing is a senior living community in Shorewood, Minnesota offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Fitness Center, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 17 reviews.
Shorewood Landing is a senior living community in Shorewood, Minnesota, operated by Presbyterian Homes & Services. The community offers a full continuum of care to meet changing needs, allowing residents to remain in their home as they require additional support.
Located minutes from Lake Minnetonka and historic Excelsior, Shorewood Landing provides a maintenance-free lifestyle in a peaceful setting with access to nearby shopping, dining, and entertainment options. The community emphasizes connection and activity, with opportunities for residents to gather for morning coffee, participate in fitness classes, and engage in social activities like card games.
The community features on-site fitness classes and therapy services designed to help residents strengthen their muscles, maintain balance, and pursue their interests. Care and support are provided to help residents remain independent while having assistance available as their needs change.
As a faith-based nonprofit organization, Presbyterian Homes & Services grounds its work in Christian ministry and welcomes all faiths. The community reflects a culture where diversity is valued and strives to demonstrate care grounded in faith principles.
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Help Me Choose4.5overall · 17 ratings combined
4.5★ on Google (17)
Nathan Moore
Sep 2025
Happy healthy people
Tom Christ
May 2025
Shorewood Landing is very nice. The location is outstanding. It offers all the services I need. Very happy here.
Dan Beck
May 2025
My sisters and I needed a facility for our parents with personalized care as well as the ability to add care and living options so our parents could age in place there through whatever life stages may come. Shorewood Landing has provided that for sure. The best perk has been the genuine kindness and concern by all the staff they have met and engage with. We have a greater sense of our parents' safety and care seeing this type of love in action.
K D
May 2025
A wonderful place for my parents. All of the staff I've met have been so kind and caring. Delicious meal options and the many activities for residents truly make it feel like home. The building is well maintained inside and out. Would highly recommend for families considering a move for aging parents.
Natalie Dokken
May 2025
Do not bring your loved one here.<br><br>My grandfather has been wasting away at this "facility" being abused by neglectful, untrained staff. They have 2 staff members for 20 residents. They're not even nurses. They're "aides". Every time I visit, varying hours of the day, the "aides" are lounging at their "station" on their phones.<br><br>On the weekends, my grandfather lays in his bed, all day, completely soiled, for hours until my mom finds him in the afternoon after work and has to change him herself. This is every day on the weekends. My mom has been there every weekend for 3 years and nothing has changed.<br>He falls all the time. Nurses will come in, find him on the literal floor, and literally sigh and walk out the door. We have it on tape. We have hundreds of videos of this.<br>He's covered in cuts, bruises, blisters, fecal matter, urine until (you guessed it) my mom comes to change and bathe him.<br>He is being abused, neglected, and he is completely and utterly unsafe.<br>They've drained all the money in his bank for this royal treatment, too. That's all they care about.<br>Management knows all of this. 100% all of it. And every time there is abuse, they give a typical "Thank you for bringing this to our attention" BS response.<br>My grandpa is on hospice. He's fallen 8 times within a week. 5 times within 24 hours. No hospice call. He's lost 17 pounds in 2 months. He'll go all day without breakfast or dinner. An "aide" will come into his room, ask if he's hungry and he may say "no" or simply not respond (he's NINETY with DEMENTIA) and the "nurse" will shrug and walk off. They'll say "he refused". Same with medication-- "he refused". Again, NINETY with DEMENTIA.<br>Every day.<br><br>My grandpa is unsafe. He is dehydrated, starving, and neglected. The people whose sole job is to keep this man safe are NOT doing that.<br>My grandpa has friends at this facility. We fear for their health and safety, too.<br><br>All they care about is their $11,000 a month.<br><br>Do. Not. Bring. Your. Loved. One. Here.<br><br>It will be the beginning of a heartbreaking, painful, and lonely end.
Shorewood Landing offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Shorewood Landing is located at 6000 Chaska Rd in Shorewood, Minnesota.
Most reviewers describe Shorewood Landing as a clean, welcoming community with caring staff and strong communication from management, and several families praised how it helped parents age in place across levels of care. However, two detailed reviews raise serious concerns about understaffing, unsanitary conditions, and neglect of residents needing significant hands-on care.
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