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Shoreland Health Care and Retirement Center is a skilled nursing and rehabilitation facility in Whiteville, NC, holding a strong 4.5 Google rating from 49 reviews, though no review text was provided to detail specific family experiences. The facility emphasizes a full continuum of care, from short-term rehab to hospice and respite services.
AI-generated from reviews and community data.
Shoreland Health Care & Retirement Center is a senior living community in Whiteville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 49 reviews.
Shoreland Health Care and Retirement Center in Whiteville, North Carolina provides skilled nursing care and rehabilitation services, fully renovated in 2020. The facility offers a complete continuum of care including short-term rehabilitation, long-term living, skilled nursing, hospice care, palliative care, and respite care, located near Columbus Regional Medical Center.
Upon arrival, patients are greeted by a clinical team that develops a person-centered care plan to help regain skills and reduce the chance of hospital readmission. Rehabilitation services focus on recovery following accidents, surgery, stroke, or cardiac events, with highly trained in-house physical, speech, and occupational therapists developing individualized daily plans with achievable goals.
Physical therapy emphasizes strengthening the body to improve mobility, balance, coordination, and joint movement while managing pain. Occupational therapy helps patients manage day-to-day tasks such as bathing, grooming, dressing, and eating, as well as resuming hobbies and interests. Speech therapy improves communication skills, cognitive function, and swallowing abilities. The facility features a well-equipped therapy gym with an Activities of Daily Living Suite and enhanced therapy services including diathermy, electrical stimulation, and vital stimulation.
Skilled nursing care is provided by registered nurses, licensed practical nurses, and certified nursing assistants offering round-the-clock care for both short-term and extended stays. Medical services include wound care management, cardiopulmonary therapy, fall interventions, incontinence management, IV therapy, full-time physician coverage, and specialty services such as geriatric psychiatry and podiatry. The facility prioritizes safe discharge planning to support successful transitions back to prior living settings.
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Help Me Choose4.5overall · 49 ratings combined
4.5★ on Google (49)
Richard Priest
Jan 2026
My MnL, Peggy Davis, has been in Shoreland since July 2025. She has been treated very well since being there. The staff and Administrators have done everything possible to make her comfortable and to promote her healing. Hopefully she’ll be home soon but we couldn’t ask for a better care facility. Thank You to all who have helped during her stay.
James
Oct 2025
My loved one was recommended there by their PT Nicole and that was one of the best decisions that we could have made. To stay local in Whiteville vs going to a facility out of town, because they have an excellent rehab staff and my loved one was treated with respect and got better within a timely fashion. The CNAs were all helpful and seemed to address issues that came up as fast as they could. The nurses were all attentive as well. I would recommend this place.
tina fowler
Oct 2025
I would like to thank all the staff at Shoreland for how good they took care of my mom while she stayed here for rehab. I was so nervous to leave my mom here but from the first day they put my mind at ease. Everyone involved with my mom's care went above and beyond for her. You have a great group here. Thank you for all you did to help her get well enough to have her back home again.
Savannah Fletcher
Aug 2025
My grandfather recently stayed at Shoreland, and we couldn’t be more thankful for the care he received. From the moment he arrived, the staff made sure he was treated with warmth, respect, and genuine compassion. The facility is clean and welcoming, and we always felt confident that he was in good hands. The nurses and support staff were not only professional but also incredibly kind — they took the time to get to know him personally, which made all the difference in his recovery and overall comfort. It’s clear that the team at Shoreland truly cares about their residents. We’re so grateful for the peace of mind they gave our family during a difficult time. Thank you, Shoreland, for everything you did for our grandfather, and for treating him like family.
Leah Nance
May 2025
I can't say enough good things about Shoreland. My grandma was a resident here and the care she received was exceptional. The staff were always so kind, patient, and attentive to her needs. They treated her with dignity and respect, and they always went the extra mile to make her feel comfortable and cared for. You can tell each and every one of the staff are very compassionate about their job. The facility itself was clean and well-maintained, and there were plenty of activities to keep the residents engaged. I'm so grateful for the wonderful care my grandma received here at Shoreland. I highly recommend them to anyone looking for a nursing home for their loved one.
3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2026
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2025
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2025
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Shoreland Health Care & Retirement Center offers Skilled Nursing / Long Term Care.
Shoreland Health Care & Retirement Center is located at 200 Flower-Pridgen Drive in Whiteville, North Carolina.
Shoreland Health Care and Retirement Center is a skilled nursing and rehabilitation facility in Whiteville, NC, holding a strong 4.5 Google rating from 49 reviews, though no review text was provided to detail specific family experiences. The facility emphasizes a full continuum of care, from short-term rehab to hospice and respite services.
Shoreland Health Care & Retirement Center had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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