MyLivingChoice

Sheyenne Crossings

125 13th Avenue West

4.1(10 ratings)· West Fargo average: 4.5

Sheyenne Crossings, photo 1

Quick Facts

Total units
64
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
64
Operator
Part of the Eventide senior care organization
Wellness model
Care organized around six wellness dimensions

What Families Think

Most reviewers describe Sheyenne Crossings as a warm, attentive skilled nursing facility where staff know residents by name and communicate closely with families. However, one detailed and serious negative review describes a sharp decline in care quality, safety incidents, and unresolved concerns with administration over several years.

The Good

  • Staff know residents by name
  • Families praise communication about health changes
  • Compassionate, attentive nursing care noted repeatedly
  • Music therapy and pastoral care offered
  • Staff kept in touch during COVID lockdown

The Bad

  • One detailed report of declining care and safety over years
  • One report of falls and missed meals
  • One report of theft and unauthorized room entry
  • One report of high staff turnover and slow management response

AI-generated from reviews and community data.

Sheyenne Crossings is a senior living community in West Fargo, North Dakota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 10 reviews.

About Sheyenne Crossings

Sheyenne Crossings Care Center in West Fargo, North Dakota is a licensed nursing care facility operated by Eventide that provides around-the-clock skilled nursing services for seniors in a home-like environment.

The center offers personalized care and therapy plans tailored to individual needs, with trained and caring staff delivering consistent quality care. Services are organized around a six-faceted wellness approach designed to enhance intellectual, social, emotional, spiritual, occupational, and physical well-being.

Programming at Sheyenne Crossings emphasizes interaction and engagement across multiple aspects of daily life, including dining, socialization, and exercise activities delivered in warm, comfortable surroundings. The facility's team focuses on helping aging individuals maintain an active and engaged lifestyle while addressing changing medical and personal care needs.

Staff at the facility know residents by name and maintain open communication with families regarding any changes or issues. The center provides accommodations and services designed to support both physical health care and broader quality-of-life needs for its residents.

Types of Care at Sheyenne Crossings

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Sheyenne Crossings

4.1overall · 10 ratings combined

4.1★ on Google (10)

Marlene Olson

Jan 2025

via Google

I don’t write reviews very often but have to on this facility. My mother was there for about 5 years and had to move her out for her safety. The care went down hill over time with little supervision of staff. Dispute meeting with administration numerous times to solve issues and not seeing any improvement we moved her out. Phones allowed in the shower with clicking sounds heard, a fall when staff stepped out. Cares overlooked resulting in missed meals. Bloody chicken and cold soup. Numerous thefts resulting in hundreds of dollars. We caught someone more than once entering her apartment without permission and they brushed it off. The police were notified but they always had excuses. One staff member was seen sleeping in the hall. We finally meet with the CCO and got cameras in the hallway but they refused to monitor them or view them unless we had a specific day and time as it would be a waste of their time. Numerous staff members left so there was a big turnover and we had new people to meet with when problems arose.

Denora Haugaard

Jun 2022

via Google

Sheyenne Crossings is a wonderful facility. My mother is getting the best care possible from the caring and compassionate nurses and staff. They all know her by name and treat her like family. We are informed immediately if there are any issues or changes with my mother. We are very grateful for everyone at Sheyenne Crossings.

Neil Jordheim

Jun 2022

via Google

My mother in law has been a resident there for over 5 years. The staff are exceptionally supportive of her and help her to cope with living in a facility. During Covid-19 she was in lockdown and couldn't leave her room. The staff made sure that items that we dropped off got to her and they spent extra time visiting with her (when staffing levels allowed). When I ask about the food, my mother in law always has positive comments. I would recommend Sheyenne Crossings to anyone.

Cindy Spartz

Jun 2022

via Google

Sheyenne Crossings is an excellent facility that delivers top of the the line caring and compassionate cate for your loved ones. The staff works together well and it is clear that the6 have the residents best interest at heart.

Nancy Jordheim

Jun 2022

via Google

I find the people at Sheyenne Crossings in West Fargo demonstrate a real sense of care and concern for the residents they serve. As a family member I am always greeted and welcomed.. When I share a concern I find that the staff is quick to understand what is needed and anxious to remedy any potential problem. They provide engaging activities, music and music therapy, pastoral care, as well as meeting the physical needs of the residents.

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Government Inspection History

4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 25, 2026Fire Safety StandardHealth Standard3 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

Dec 18, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2025

May 2, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

Nov 16, 2023Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sheyenne Crossings offer?

Sheyenne Crossings offers Skilled Nursing / Long Term Care.

Where is Sheyenne Crossings located?

Sheyenne Crossings is located at 125 13th Avenue West in West Fargo, North Dakota.

What do families say about Sheyenne Crossings?

Most reviewers describe Sheyenne Crossings as a warm, attentive skilled nursing facility where staff know residents by name and communicate closely with families. However, one detailed and serious negative review describes a sharp decline in care quality, safety incidents, and unresolved concerns with administration over several years.

How did Sheyenne Crossings do on recent health and safety inspections?

Sheyenne Crossings had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sheyenne Crossings?

Submit the Request Information form on this page to connect with Sheyenne Crossings and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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