MyLivingChoice

Shady Grove Nursing And Rehabilitation Center

9701 Medical Center Drive

3.7(225 ratings)· Rockville average: 4.5

Shady Grove Nursing And Rehabilitation Center, photo 11 / 3

Quick Facts

Total units
154
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
154
Therapy schedule
In-house therapy offered up to seven days weekly
Conditions treated
Post-surgical, stroke, heart attack, and respiratory recovery

What Families Think

Reviews for Shady Grove Nursing And Rehabilitation Center are sharply divided, with some families praising the therapy team and admissions experience while others describe serious lapses in basic care and safety. Multiple recent reviews raise concerns about slow response to call buttons, unmet fall-risk precautions, and dismissive staff attitudes, alongside praise for specific nurses and therapists by name.

The Good

  • Therapy department praised as excellent by families
  • Admissions staff described as kind and welcoming
  • Director of Nursing singled out for going above and beyond
  • Several named staff (nursing assistants, therapists) praised individually
  • Remodeled lobby and hallways appear clean

The Bad

  • Multiple reports of slow or dismissive response to call button requests
  • One report of fall-risk precautions (bed rails, mobility aids) not provided
  • One detailed account of aggressive handling and unprofessional staff remarks
  • One report of a dirty, poorly maintained patient room at admission
  • No published pricing information available

AI-generated from reviews and community data.

Shady Grove Nursing And Rehabilitation Center is a senior living community in Rockville, Maryland offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 225 reviews.

About Shady Grove Nursing And Rehabilitation Center

Shady Grove Nursing & Rehabilitation Center is a skilled nursing and rehabilitation facility in Rockville, Maryland, focused on short-term post-acute recovery. The center's interdisciplinary team of nurses and therapists provides expert care tailored to individual needs, with the goal of helping patients return home successfully.

The facility supports recovery after planned surgeries such as knee and hip replacements, as well as recovery following strokes, heart attacks, falls, and respiratory illness. LifeWorks Rehab, the center's clinically proven approach to short-term recovery, features fully customized therapy plans with in-house therapists providing care up to seven days a week. A Recovery Map guides each patient's progress, driving better outcomes and faster advancement toward recovery goals.

Care at Shady Grove includes nursing and occupational and physical therapy services, with personalized attention adjusted as patients progress through their recovery. The facility maintains an upbeat atmosphere designed to support patient confidence and independence throughout the rehabilitation process.

Types of Care at Shady Grove Nursing And Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Shady Grove Nursing And Rehabilitation Center

3.7overall · 225 ratings combined

3.7★ on Google (225)

kiane norvelle

Jul 2026

via Google

I chose this center for my husband, and I would choose it again without hesitation. The therapy department is excellent, and I had a wonderful experience with the admissions process—the staff was very kind and made us feel welcome. The facility is clean, and while you can't expect restaurant-quality food in a medical center, the food service has exceeded my expectations, especially for a rehab facility. Overall, thank you, Shady Grove; our experience here has been very positive.

David Dickey

Apr 2026

via Google

The rehab got my mother in law back on her feet and going again, but the nursing has a real star in their DON Brenda Efundum. She goes above and beyond to see care is rendered. Chi chi, Francis, and Alex were great. San, the nursing assistant is a kind and gentle soul that renders wonderful personal care to the residents.

Courtney Passmore

Apr 2026

via Google

If I could rate this place zero stars I would. My mom went here for rehab due to a recent hospital stay. The staff was cold, would yell at my mother for pressing the call button for help and didn’t care to provide her with warm food. When I requested her next meal or to heat her breakfast that was cold I was yelled at by the manager Chi Chi who would not accommodate and would not provide her managers name. Additionally, the therapist would be pushy after completing dialysis. If this is how they treat guest, how do they treat those who need accommodations while not supervised..

King D.

Mar 2026

via Google

I would strongly caution anyone considering this rehabilitation facility. Our recent experience has been extremely concerning. Basic patient care needs are not being met consistently—medications are delayed or unavailable, and patients are not assisted in a timely or respectful manner when requesting help, including with something as essential as using the restroom. Staff attitudes were often dismissive, impatient, and at times outright aggressive. Simple interactions felt rushed or handled with frustration rather than compassion. There were also instances of inappropriate and unprofessional remarks made to patients, which is completely unacceptable in a healthcare setting. Safety is a major concern. Patients who are clearly fall risks are being placed in rooms without basic precautions such as bed rails, and without access to essential mobility equipment like wheelchairs or walkers. This leaves vulnerable individuals confined to their beds or attempting to move without proper support, which is extremely dangerous. There have also been instances where patients were left unattended in unsafe situations despite requesting help. There also seems to be a lack of communication and coordination among staff, leading to confusion about care plans, therapy schedules, and basic services. Additionally, the quality of food and overall responsiveness to patient concerns were inconsistent, with conflicting answers depending on which staff member was asked. Most concerning of all, the environment created here can make patients feel afraid to ask for help, which should never happen in a place meant for healing and recovery. Facilities like this are entrusted with the care of vulnerable individuals, and compassion, professionalism, and attentiveness should be the standard—not the exception. Based on our experience, I would not recommend this facility.

Robert C

Sep 2025

via Google

Based on my experience and opinion, I cannot recommend his facility as a subacute rehabilitation option. Our 89-year-old mother was transferred here from a hospital for rehabilitation following a stroke. While there were some exceptions, and some of the staff members seemed genuinely to want to provide a good level of care, our overall experience here was abysmal and we moved our mother to another facility within 24 hours. Here are just a few examples of the level of care we experienced: 1. When our mother arrived at Shady Grove in the afternoon by ambulance service, her room was only partially prepared. The staff member preparing the room abandoned the effort, and the transport team was forced to place our mother on an uncovered vinyl mattress with only the sheet that had been used for the transport gurney between her and the vinyl. For hours, no additional work was done to prepare the room. Finally, around 8 pm, a staff member dropped off some sheets for us to use. 2. Our mother is a fall risk, with that risk having being noted with her transfer and on a wrist band she wears. The facility did nothing to ameliorate that risk—no bed rails (even with us offering to sign the standard waiver), no bolsters, and no pads on the floor. The staff claimed it was too late in the day—after accepting our mother as a patient at that time of day. The staff told us the best they could suggest is that we lower the bed as much as possible (so that any fall onto the hard tile floor would be as short a distance as possible). Essentially, Shady Grove accepted a patient with a significant fall risk and was not prepared, and did virtually nothing, to mitigate that risk. 3. At one point in the evening, about 9:30 pm, we needed additional help to contain our mother in the bed, since she was rolling and uncomfortable. When one of our personal caregivers who stays with our mother 24/7 asked for help in containing the fall risk, the staff told her that if our mother falls or dislodges a catheter that would be our responsibility. I called the duty nurse at the hallway station. She reiterated that they could not contain the fall risk and said “it is out of my hands.” She then transferred me to the night nursing supervisor, but the phone just rang on and on with no way to leave a message. 4. When we needed help in the morning helping our mother to the bathroom, we called for assistance. A staff member finally arrived and was aggressive with our mother, pulling her arm in a manner that caused her discomfort. Our caregiver pointed this out, and the staff member dismissed her concern saying essentially that he knew better than her how to move a patient. There are other examples, but I trust these suffice to illustrate the the issues we had. About the facility itself, I can say that the lobby and hallways seemed to have been remodeled in the not-too-distant-past and appeared generally clean. However, I found the patient room to which our mother was assigned disgusting. It had dirty scuff marks on the walls, a stained cork board, worn and gouged furniture, a cracked sink vanity, corroded/rusted sink fixtures, a cracked toilet, a stained chair, and a dirty ceiling covered with who-knows-what (dust? mold?). (See sample photos). We moved our mother to another facility the day after she was transferred to Shady Grove. When we told the staff at Shady Grove we had arranged the transfer by ambulance service, the staff insisted we sign a statement that we were moving our mother against medical advice. We had never spoken to a doctor there, and no such medical advice had ever been given to us. Nor could such advice have been honestly given since our mother had just been transferred to Shady Grove by ambulance service the day before. We refused to sign the document because there was no factual basis for it. My opinion and sense is that the document was part of a tactic to have us keep our mother there.

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Government Inspection History

9 inspection visits in the last three years, 110 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 8, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Apr 13, 2026Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

Dec 19, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2026

Jul 17, 2025Health Complaint1 citation
  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2025

Jun 16, 2025Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

Mar 13, 2025Fire Safety StandardHealth ComplaintHealth Standard45 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 5, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Enure that solid fuel-burning fireplaces are not in patient sleeping areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

Mar 26, 2024Health Complaint10 citations
  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

Jan 15, 2021Fire Safety StandardHealth Standard20 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2021

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2021

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2021

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 9, 2021

  • Install corridor and hallway doors that block smoke.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 9, 2021

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 9, 2021

Apr 12, 2019Fire Safety StandardHealth Standard26 citations
  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2019

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity C of L: potential for minimal harm, widespreadCorrected May 24, 2019

  • Establish emergency prep training and testing.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Establish staff and initial training requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Have properly located and lighted "Exit" signs.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 30, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected May 24, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected May 24, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shady Grove Nursing And Rehabilitation Center offer?

Shady Grove Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Shady Grove Nursing And Rehabilitation Center located?

Shady Grove Nursing And Rehabilitation Center is located at 9701 Medical Center Drive in Rockville, Maryland.

What do families say about Shady Grove Nursing And Rehabilitation Center?

Reviews for Shady Grove Nursing And Rehabilitation Center are sharply divided, with some families praising the therapy team and admissions experience while others describe serious lapses in basic care and safety. Multiple recent reviews raise concerns about slow response to call buttons, unmet fall-risk precautions, and dismissive staff attitudes, alongside praise for specific nurses and therapists by name.

How did Shady Grove Nursing And Rehabilitation Center do on recent health and safety inspections?

Shady Grove Nursing And Rehabilitation Center had 9 government inspection visits in the last three years, with 110 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shady Grove Nursing And Rehabilitation Center?

Submit the Request Information form on this page to connect with Shady Grove Nursing And Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Shady Grove Nursing And Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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