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Seneca Health Care Center

2987 Seneca Street

3.3(59 ratings)· West Seneca average: 3.9

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Seneca Health Care Center, photo 11 / 6

Quick Facts

Total units
160
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
160
Inspections
View history (14 citations)

What Families Think

Seneca Health Care Center is a skilled nursing and long-term care community in West Seneca, New York, with a 3.3 out of 5 rating from 57 Google reviews. No detailed reviews or amenity information were provided, so specific strengths or concerns can't be identified from the available data.

AI-generated from reviews and community data.

Seneca Health Care Center is a senior living community in West Seneca, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 59 reviews.

About Seneca Health Care Center

Seneca Health Care Center is a skilled nursing / long term care community in West Seneca, New York. The community is licensed for up to 160 residents.

Families rate Seneca Health Care Center 3.3 out of 5 based on 57 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Seneca Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Seneca Health Care Center

3.3overall · 59 ratings combined

3.3★ on Google (59)

Write a review

Vicki

Jul 2026

via Google ↗

This was my first experience at this kind of facility and it has been the worst experience ever. First of all, I’ve had to wait hours for my pain medication which is a denial of my pain meds. . On several occasions I’ve had to ask several staff for my meds. Each one telling me, let me check for you. Once I was told, you have to wait for the next shift to ask for my meds. Two people are crammed into a room with one bathroom to be used by 4 people. I’ve been here for 3 days and not once has the bathroom been cleaned of dirty diapers and feces on the toilet. I had hip surgery so pain meds and rest are important but I am not getting any of this on a timely matter. Once I got out of bed looking for the nurse to ask about my meds. I never found her. This was an option, I believed I would be in safe hands. I am not.

Tammy Michalowski

Jul 2026

via Google ↗

Actually, my mother was placed here.The staff was above and beyond, All of them. found the place to be extremely clean.They took such great loving care of my mother. They were very attractive to my family , and their needs , and the hospice care was unbelievable.

Mark D

Jun 2026

via Google ↗

My mother recently stayed at this facility for rehab. I rarely write negative reviews, but I feel that anyone considering this facility must know about my mother’s experience. While most of the staff seemed very kind and compassionate, one young aide treated my mother rather harshly, especially when my mother needed assistance to use the bathroom. It was quite unpleasant to arrive for a visit and find my mother visibly shaking due to the poor treatment she received from this person. I understand that the aides have a difficult job and cannot attend to every patient immediately, but I believe there is no reason for harsh, rude communication. I also heard this aide yelling at another patient while I was visiting, so I don’t believe these were isolated incidents. I believe this aide was fully aware that she was being harsh. My mother noticed that when I or another visitor was present, the aide was much more polite. She also wore her name tag in a way that made it difficult to read, unlike the other employees. Maybe the aide’s behavior reflects a need for better training. I have every reason to believe that other employees noticed this behavior. Why would they allow it to continue? I am very grateful to the other employees who treated my mother kindly during a difficult time. Otherwise, my mother's room could have used some paint and other minor maintenance. She also was not very impressed with the food.

Anne Marie Maskulinski

Mar 2026

via Google ↗

I feel that the entire staff were amazing and truly took care of my husband. The receptionist was always welcoming and helpful in every way. The nurses and aides totally took their profession to the highest level. The PT and OT gave my husband confidence and showed him how to build his strength. The only thing I would recommend working on would be the odor that permeated the facility. I realize the reason it is there but there has to be some way in this day and age to address this. It gives and leaves a bad impression which isn't fair to all the hard working individuals there.

Linda Buczak

Dec 2025

via Google ↗

Seneca Healthcare Center is very well kept and has tasteful nice paint colors and lovely pictures. The staff is always kind and helpful to my mother and my family. The food my mother is served looks good and also looks nutritious. My only concern is that the room my mother is in isn’t as clean as it should be. I move her furniture and the floor is dirty and behind the bed is dusty and dirty. Being in healthcare myself our family would like to see the rooms the residents sleep in be kept cleaner.

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Government Inspection History

4 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 5, 2025Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025

Nov 8, 2024Fire Safety StandardHealth ComplaintHealth Standard5 citations

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024

Jan 12, 2023Fire Safety StandardHealth Standard7 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Feb 10, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

Mar 12, 2020Fire Safety StandardHealth Standard1 citation

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Seneca Health Care Center offer?

Seneca Health Care Center offers Skilled Nursing / Long Term Care.

Where is Seneca Health Care Center located?

Seneca Health Care Center is located at 2987 Seneca Street in West Seneca, New York.

What do families say about Seneca Health Care Center?

Seneca Health Care Center is a skilled nursing and long-term care community in West Seneca, New York, with a 3.3 out of 5 rating from 57 Google reviews. No detailed reviews or amenity information were provided, so specific strengths or concerns can't be identified from the available data.

How did Seneca Health Care Center do on recent health and safety inspections?

Seneca Health Care Center had 4 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Seneca Health Care Center?

Submit the Request Information form on this page to connect with Seneca Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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