3.9(9 ratings)· West Seneca average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families generally describe the staff as friendly and attentive, with several reviewers praising the community's warmth and the quality of daily support their loved ones received. However, one reviewer raised a serious concern about the management of a resident's diabetes, reporting repeated hospitalizations before the family moved her out.
AI-generated from reviews and community data.
Elderwood Assisted Living at West Seneca is a senior living community in West Seneca, New York offering Assisted Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 9 reviews.
Elderwood Assisted Living at West Seneca is an apartment-style assisted living community in West Seneca, New York. Located in a suburban setting convenient to South Buffalo, Orchard Park, and the southtowns, the community is close to shops, churches, and the Western New York Medical Park.
The community offers assisted living services with 24-hour staff available to assist residents with activities of daily living. For residents requiring additional support, enhanced assisted living services are available through the New York State-certified Assisted Living Program (ALP).
Residents live in comfortable studio, one-, and two-bedroom apartments featuring kitchenettes and private bathrooms. The community includes a hotel-style residence with a sun porch, spacious outdoor patios, a koi pond, and landscaped grounds. The park-like setting is frequently visited by wildlife, including deer and turkeys.
The community provides fun and engaging activities to support a vibrant living experience for residents.
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Help Me Choose3.9overall · 9 ratings combined
3.9★ on Google (9)
Leslie Soos
Oct 2025
I agree with others who have left negative reviews regarding the staff. My sister lived here and is a type 1 diabetic. PLEASE BE WARE the staff does not know how to control diabetes and their care is sub par. My sister was sent to the hospital numerous times and it just got worse and worse. We were finally forced to move her.
Brad White
Feb 2024
Everyone has been wonderful as my sister and I are navigating this Assisted Living situation! Everyone is very focused on making sure that our mother has a good experience with Elderwood!
Jeanne Brown
Mar 2021
There is so much to be said for this amazing facility. I was recently released after a five month stay, and was treated by every individual with the utmost kindness and professionalism. Every discipline and their employees, albeit Activities, Administration, Dietary, Maintenance, Nursing and Social Work, contribute to make Elderwood a first class facility, and their food is delicious!!!
George Roehling
Jul 2019
Very nice place for my mom. People are very friendly and helpful. I would recommend this facility to anyone looking for a nice home for those in need.<br>Do not pay any attention to a disgruntled employee's review. It is way too easy in todays world for someone to get on their computer and trash talk, without giving the facts. Its a sad commentary on our society.
George Roehling
Jul 2019
Very nice place for my mom. People are very friendly and helpful. I would recommend this facility to anyone looking for a nice home for those in need. Do not pay any attention to a disgruntled employee's review. It is way too easy in todays world for someone to get on their computer and trash talk, without giving the facts. Its a sad commentary on our society.
Elderwood Assisted Living at West Seneca offers Assisted Living.
Elderwood Assisted Living at West Seneca is located at 580 Orchard Park Road in West Seneca, New York.
Elderwood Assisted Living at West Seneca carries a 3.9 out of 5 rating from 9 Google reviews. Families generally describe the staff as friendly and attentive, with several reviewers praising the community's warmth and the quality of daily support their loved ones received. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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