BRITT G
Mar 2026
Unprofessional!
1 / 10Quick Facts
- Medicaid
- Accepted
- Respiratory Care
- Specialized ventilator unit for respiratory support
- Care Continuum
- CCRC lets residents move between AL and long-term care
- Stay Options
- Offers short-term rehab and respite stays
What Families Think
Scarlet Oaks Community in Cincinnati draws sharply mixed feedback: some families praise caring, attentive staff and a beautiful historic mansion setting, while many others report serious concerns about cleanliness, understaffing, and neglect. The wide gap between five-star and one-star reviews suggests inconsistent day-to-day experience depending on shift, unit, or timing of visit.
The Good
- Many reviewers describe staff as kind and caring
- Private, renovated rooms available
- Active social calendar: bingo, live entertainment, outings
- Specialized ventilator/respiratory care program
- Historic mansion setting with communal gathering spaces
- CCRC structure allows moving between levels of care
The Bad
- Multiple reports of bedbugs and roaches
- Several reviewers cite chronic understaffing affecting care
- Repeated complaints about unanswered phones and poor communication
- Several reports of hygiene neglect, soiled linens, and slow call-button response
AI-generated from reviews and community data.
About Scarlet Oaks Community
Scarlet Oaks Community is a skilled nursing facility that offers short-term rehabilitation, long-term care, and respite stays. The community draws on years of hands-on skilled nursing experience, with a professional staff dedicated to resident care.
A specialized ventilator unit serves residents with diverse respiratory support needs, offering one of the more comprehensive respiratory care programs in the region. Newly renovated private rooms provide a peaceful, personalized space for residents.
Scarlet Oaks operates as part of a Continuing Care Retirement Community (CCRC), allowing residents to move smoothly between Assisted Living and Long-Term Care as their needs change.
The community is housed in the historic Scarlet Oaks Mansion, located in Cincinnati's storied Gaslight District. Once the home of George K. Schoenberger, the mansion reflects 19th-century architectural grandeur and now blends that heritage with modern care, set within the charm and character of one of Cincinnati's iconic neighborhoods.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Multiple Floor Plans
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.7overall · 88 ratings combined
3.7★ on Google (88)
Catt Hodge
Feb 2026
Kind staff, clean facility, private rooms. Beautiful building.
Arthur Lewis Sr.
Jan 2026
Went to visit a friend there, the staff was very friendly
Chris
Jan 2026
This place is disgusting and there’s barely any staff there the two that I did get to talk to were rude and did not want to do their jobs. I will be looking for a new place for my Uncle ASAP. This place is a horrible place to bring your family just stand there as long as I did listening the aids were talking about roaches and their food and how they wouldn’t feed it to their dog but yet they’re feeding it to my family member. I set my car and cried after I left the place because it was so disgusting. The smell was horrible. It didn’t look put together like there’s no charisma about the place. There’s no Bright signs or nothing to make the place look happy it looks sad. They need new nurses. These nurses that are there now don’t wanna do their job as a matter of fact, I think I’ll be calling state today because I can only imagine how other residents are being cared for that have nobody to speak up for them.
Andrew Lansing
Jan 2026
This is the worst place to take your loved one there are roaches all over , they can’t keep the same staff every time I go there are diff nurses there. , I’ve had one I’ve trusted and I don’t see them there anymore, the never bath my aunt or even wash her face bc she is unable to do it . Everyone seems lazy . Current came during the night shift once because I got off work and I just wanted to check on her and everybody at the front desk was sleeping. Skip this place we are looking to take her elsewhere
Frequently Asked Questions
What types of care does Scarlet Oaks Community offer?
Scarlet Oaks Community offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Does Scarlet Oaks Community accept Medicaid?
Yes — Scarlet Oaks Community is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.
Where is Scarlet Oaks Community located?
Scarlet Oaks Community is located at 440 Lafayette Ave in Cincinnati, Ohio.
What do families say about Scarlet Oaks Community?
Scarlet Oaks Community in Cincinnati draws sharply mixed feedback: some families praise caring, attentive staff and a beautiful historic mansion setting, while many others report serious concerns about cleanliness, understaffing, and neglect. The wide gap between five-star and one-star reviews suggests inconsistent day-to-day experience depending on shift, unit, or timing of visit.
Work at Scarlet Oaks Community? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Cincinnati.
Clifton Healthcare Center
Cincinnati, Ohio1.5 mi
3.1(46)
Assisted LivingAt-Home CareIndependent Living+2 more
Twin Towers Senior Living Community
Cincinnati, Ohio2.5 mi
4.2(184)
Assisted LivingAt-Home CareIndependent Living+2 more
Life Enriching Communities
Cincinnati, Ohio2.5 mi
4.2(5)
Assisted LivingAt-Home CareIndependent Living+2 more
Sands Senior Apartments
Cincinnati, Ohio2.8 mi
4.2(13)
Assisted LivingAt-Home CareIndependent Living+1 more
Ohio Living Llanfair
Cincinnati, Ohio3 mi
3.3(41)
Assisted LivingAt-Home CareIndependent Living+3 more
Harrison Pavilion Rehabilitation & Nursing Care
Cincinnati, Ohio3 mi
4.2(128)
Assisted LivingAt-Home CareIndependent Living+2 more