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Sapphire Center for Rehabilitation and Nursing of Central Queens

35 15 Parsons Blvd

4.4(201 ratings)· Flushing average: 4.4

Sapphire Center for Rehabilitation and Nursing of Central Queens, photo 11 / 6

Quick Facts

Total units
227
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
227

What Families Think

Sapphire Center For Rehab & Nursing is a skilled nursing and long-term care community in Flushing, New York, holding a 4.4 out of 5 rating from 193 Google reviews. Beyond the rating itself, no detailed review text, amenities, or pricing information were provided to describe the day-to-day experience families have there.

The Good

  • Strong 4.4 out of 5 average Google rating
  • Rated by a large pool of 193 reviewers

The Bad

  • No published pricing information available
  • No amenities or review details provided to assess care quality

AI-generated from reviews and community data.

Sapphire Center for Rehabilitation and Nursing of Central Queens is a senior living community in Flushing, New York offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.4 out of 5 across 201 reviews.

About Sapphire Center for Rehabilitation and Nursing of Central Queens

Sapphire Center For Rehab & Nursing is a skilled nursing / long term care community in Flushing, New York. The community is licensed for up to 227 residents.

Families rate Sapphire Center For Rehab & Nursing 4.4 out of 5 based on 193 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Sapphire Center for Rehabilitation and Nursing of Central Queens

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Sapphire Center for Rehabilitation and Nursing of Central Queens

4.4overall · 201 ratings combined

4.4★ on Google (201)

Den O

Jul 2026

via Google

There's no way to fully capture how grateful my family is for the care our mother received on the 6th floor rehab unit at Sapphire. She spent about 2.5 months there recovering from a stroke and this place helped to give back her strength, confidence, and spirit. The rehab team is extraordinary. Paolo and Rhoda, my mom's PT and OT, poured their hearts into her recovery. They taught her to believe in herself, to see every small movement as a win worth celebrating. You could feel that straight from the top: Dorothy, the director of rehab, built a team that is deeply and genuinely invested in every single patient. Every time I walked past the rehab gym, patients came out with smiles, lifted up by the therapists' positivity and their own progress. The nursing staff and CNA are the heart of this place. The nurses knew every name and treated them like people, not tasks. They joked with them, listened, checked in, and made sure every concern reached the doctors. We've all heard the heartbreaking stories of patients being neglected or stripped of their dignity in nursing homes - Sapphire is the absolute opposite of that story, and it's because of people like them. In particular, we want to shout-out the CNAs and Nurses who cared for my mom - Annette, Angela, Darshan, Cathy, Ruth, NG, Adi, Dianne; and nurses Felix, Ivanne, and Lynn. You are all angels. Our social worker, Minnie Ram, and case manager, Clarisha Joseph, were absolute godsends - they guided us through the maze of care and discharge planning and insurance with so much patience and understanding. I'll tell you that as a family member, I have never felt so supported, even after discharge. I live 4 hours away and drove to NY every weekend, and it still broke my heart to leave my mom there. But Sapphire made it easier to bear because I saw firsthand how this entire team worked together with patience and respect for their patients, everyday. When my mom was finally discharged, she was actually sad to be leaving. I hope this review helps. We've been to SNFs before with "5-star" CMS ratings located in Manhattan and I can tell you honestly - please don't fall for the slick photos and website. If you are looking for a skilled nursing facility to help your loved one regain their mobility or to make sure they are recovering and are taken care of, make Sapphire your first choice.

Imran Brijbasi

Mar 2026

via Google

Can't say anything bad here my grandpa still in there. Never the less. All was good on the 6th floor, nice folks but 3rd floor not so much. Doc. Always nice and always educating. For the folks that don,t want to be there, just dont.

Kam T. Yuen

Mar 2026

via Google

The staff at Sapphire are very joyful and helpful!! Ruth especially professional and caring in caring for my dad. The only time I was very disappointed was when a Temp aid (floater) took care of my dad, when I visited at about 1:30 my dad was still in hs gown, in bed with eyes crushed with eye waste and appearing not fed yet and this was passed the lunch hour. Other than this incident which really upset and disappointed me, Sapphire staff are helpful and very professional!!

Jan Kzz

Jan 2026

via Google

I want to sincerely thank the staff at the Sapphire rehabilitation center for the care given to my mom. Our family truly appreciates the kindness, patience, and respect shown to her throughout her stay. Thank you to the nurses Ivanne, Zeny, and Allen for being attentive and professional, and to the CNAs Angela, Annette, Adriana, Carmen, Chan, and Darshan for their consistent care and support. Your dedication and daily efforts did not go unnoticed and meant a great deal to our family. I am also grateful to all the therapists in the rehab center for their encouragement and hard work in supporting my mom’s recovery. A special thank you as well to the entire 6th floor staff for working together to create a supportive and caring environment. Knowing my mom was in good hands brought our family a lot of comfort. Based on our experience, I would confidently recommend this facility to anyone looking for quality rehabilitation and compassionate care.

Maria Barreto

Sep 2025

via Google

The staff at Sapphire Nursing and Rehabilitation Center on Parsons and Northern Boulevard, Queens have taken great care of my dear friend, Barbara Smith, over the last couple of years. There has been a visible positive change in the environment and staff at Sapphire - that did not exist a few short years ago. I’m grateful for the amazing turnaround. Thank you to all the staff, that not only provide great care to Barbara, but also treat her so kindly.❤️ This review remains the same today, September 17, 2025. Staff were great, pleasant and helpful.

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Government Inspection History

5 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 6, 2025Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

Dec 30, 2024Health Complaint1 citation
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2025

May 9, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Respond appropriately to all alleged violations.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 19, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 19, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 19, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected May 14, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jun 19, 2024

  • Use approved construction type or materials.

    Severity B of L: potential for minimal harm, patternCorrected May 19, 2024

Nov 21, 2023Health Complaint2 citations
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023

Oct 31, 2022Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022

  • Have proper power supply for life support equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2023

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sapphire Center for Rehabilitation and Nursing of Central Queens offer?

Sapphire Center for Rehabilitation and Nursing of Central Queens offers Skilled Nursing / Long Term Care.

Where is Sapphire Center for Rehabilitation and Nursing of Central Queens located?

Sapphire Center for Rehabilitation and Nursing of Central Queens is located at 35 15 Parsons Blvd in Flushing, New York.

What do families say about Sapphire Center for Rehabilitation and Nursing of Central Queens?

Sapphire Center For Rehab & Nursing is a skilled nursing and long-term care community in Flushing, New York, holding a 4.4 out of 5 rating from 193 Google reviews. Beyond the rating itself, no detailed review text, amenities, or pricing information were provided to describe the day-to-day experience families have there.

How did Sapphire Center for Rehabilitation and Nursing of Central Queens do on recent health and safety inspections?

Sapphire Center for Rehabilitation and Nursing of Central Queens had 5 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sapphire Center for Rehabilitation and Nursing of Central Queens?

Submit the Request Information form on this page to connect with Sapphire Center for Rehabilitation and Nursing of Central Queens and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sapphire Center for Rehabilitation and Nursing of Central Queens? Claim this listing to update photos, pricing, and details. It's free.

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