4.7(29 ratings)· El Paso average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and patients describe Santa Fe Home Care as professional, responsive, and attentive, with particular praise for nursing and therapy staff. Reviewers frequently mention quick scheduling and helpful communication from staff members handling questions and insurance coordination.
AI-generated from reviews and community data.
Santa Fe Home Care is a home health agency serving El Paso, Texas offering At-Home Care and Home Health. Families rate it 4.7 out of 5 across 29 reviews.
Santa Fe Home Care is a Medicare-certified home health agency serving clients in El Paso, Texas since 2005. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviewers consistently report positive experiences with the clinical and support staff. Families praise the professionalism and caring approach of nurses and therapists, noting smooth scheduling, quick responses to questions, and attentive bedside manner. One reviewer wrote that a therapist was "extremely professional" and "motivating" during recovery. Insurance coordination runs smoothly according to those who have used the agency.
The agency holds a 3.0 out of 5 CMS quality star rating.
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Help Me Choose4.7overall · 29 ratings combined
4.7★ on Google (29)
Melissa Contreras
May 2024
Santa Fe home care was very professional and caring during my therapy during COVID. The occupational therapist was very motivating and helped me reach my goal. The nurse was also helpful and had excellent bedside manner. Everything ran smoothly with my insurance and I highly recommend their care.
Richard Seanez
Sep 2023
My doctor wanted me to do physician requested therapy. Immediately the staff scheduled a therapist within a day a therapist came to evaluate me. The therapy went well and Royce was extremely professional. Thank you Royce. Everyone at Santa Fe thank u for your professionalism and kindness
Sally Wolf
Dec 2022
Working with Santa Fe has been a very good experience. I get answers quickly and their Liaison Priscilla has been great! She very professional and goes out of her way to get things done .
David Hekking
Dec 2019
I’ve had nothing but positive experiences with Santa Fe every time that we’ve need services. The nursing staff is great with the individuals. Whenever I have a question I know I can count on Priscilla to help me get the answer and guide me through the steps needed.
Leo Spradling
Dec 2019
I have had nothing but great experiences with Santa Fe Home Health their staff is very friendly and helpful and their Marketing Rep Priscilla is absolutely amazing and is one of the most caring people I have ever met!! She is always available and is extremely helpful with all of our concerns!! I highly recommend not only Priscilla she is one of a kind, but there entire staff as well!!!
Santa Fe Home Care is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
17 completed patient surveys, 9% response rate.
Hospital outcomes
How patients did
Service area
Santa Fe Home Care reports serving 26 ZIP codes, including El Paso, Anthony, Canutillo, Dell City, Fabens, San Elizario. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 673119. National figures are the average across all certified agencies.
Santa Fe Home Care offers At-Home Care and Home Health.
Santa Fe Home Care is located at 611 Newman St in El Paso, Texas.
Santa Fe Home Care carries a 4.7 out of 5 rating from 29 Google reviews. Families and patients describe Santa Fe Home Care as professional, responsive, and attentive, with particular praise for nursing and therapy staff. Reviewers frequently mention quick scheduling and helpful communication from staff members handling questions and insurance coordination. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Santa Fe Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Santa Fe Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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