Dana Hollifield
May 2026
My mother just got out of the rehab facility and we were very happy with her stay. The staff was friendly and helpful. The facility was clean and nice.
Sam Swope Care Center
240 Masonic Home Drive
3.1(21 ratings)
1 / 6Quick Facts
- Total units
- 136
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 136
- On-site dialysis
- Dialysis capabilities available on-site
- Room layout
- Private rooms with private entrances by household
- Rehab focus
- Specializes in short-stay recovery and subacute rehab
CMS Care Compare
What Families Think
Reviews describe a facility with genuinely caring therapy and nursing staff who are stretched thin, leading to slow response times and gaps in care. Several families report understaffing causing long waits for pain medication, diaper changes, and call light responses, and more than one review mentions medication or lab-order errors. One family was pleased with a short rehab stay, calling the facility clean and staff friendly.
The Good
- Therapy team specifically praised as excellent
- One reviewer found staff friendly and facility clean
- On-site dialysis, memory care, and palliative care capabilities
- Private rooms with private entrances by household
The Bad
- Multiple reports of severe understaffing (one nurse/aide for 25 patients)
- Several reviewers describe long waits for call lights and pain medication
- More than one report of medication or lab-order errors
- One report of cold food and menu inaccuracies
AI-generated from reviews and community data.
About Sam Swope Care Center
Sam Swope Care Center in Louisville, Kentucky is a skilled nursing and rehabilitation facility that combines multiple levels of care including memory care and palliative care services, along with rehabilitation and dialysis capabilities. The community is designed around the concept that happiness is as critical as medical treatment, with residents and patients recovering in designated households featuring private entrances and private rooms with walk-in closets.
The care environment emphasizes comfort and healing through thoughtful design. Residents benefit from access to both inviting indoor and outdoor spaces, including spacious accommodations with water features, patios, and ponds that provide opportunities for relaxation and recovery.
The community integrates engaging activities into the recovery process, utilizing state-of-the-art interactive technology and adaptive equipment alongside recreational programs such as indoor hockey games and holiday-themed activities and events. The Life Enrichment team develops fun activities and games designed to encourage residents to express themselves, learn something new, and participate in creative pursuits.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.1overall · 21 ratings combined
3.1★ on Google (21)
Brittany
Dec 2025
uninvolved nurse leaders, nobody held accountable, double standards always. food ALWAYS COLD menu NEVER right. kitchen phone always off the hook. Showers not given. call light system a joke.By far A+ for therapy team !! Very special people !
A Pink
May 2025
One of my loved ones has been at this rehab for over a week now. Most of the staff are kind and competent, but there seem to be far too few. Everything he presses his call light for - from getting his poop-filled diaper changed to getting his pain meds when he's literally crying and hollering from pain - usually takes several hours (sometimes a nurse or aid will come in and explain why it's going to be hours before they can help him... as if that's helpful.) They don't seem slacking, just overburdened. But the result is the same - a poor standard of care in a pretty setting. Have been with him at other rehabs and this is easily the worst. EDIT: just since I left this earlier today, he's been waiting over 2 hours for pain relief, cannot get anyone to help, so I'm knocking them down to one star.
Barbara Lasley
May 2022
We were unhappy with our dads care at this facility, he didn’t receive the correct meds, which our own private nurse caught ! and required that family or sitters be with him 24/7. We were also told certain labs would be done and they were never ordered. We felt they were basically giving up on him until we demanded they discontinue strong anxiety meds in order to see if he was able to be alert enough to have PT and OT. Fortunately he did improve immensely and was discharged home.
Debbie Brown
Nov 2021
The employees are amazing the few they have. But they work them to death. My mother has been in rehab here for one week. She had a stroke and can not do for herself. So she is at there mercy. They have one nurse and one aide to 25 patients. Then at one point the aide didn’t show up and left the nurse there with 25 patients. Then we have Covid and two patients share one bathroom. These places should not tell people they have a bed for rehab when they don’t have enough staff. Very disappointing when you look at the their website it shows a completely different environment. Beware!!!
Frequently Asked Questions
What types of care does Sam Swope Care Center offer?
Sam Swope Care Center offers Skilled Nursing / Long Term Care.
Where is Sam Swope Care Center located?
Sam Swope Care Center is located at 240 Masonic Home Drive in Masonic Home, Kentucky.
What do families say about Sam Swope Care Center?
Reviews describe a facility with genuinely caring therapy and nursing staff who are stretched thin, leading to slow response times and gaps in care. Several families report understaffing causing long waits for pain medication, diaper changes, and call light responses, and more than one review mentions medication or lab-order errors. One family was pleased with a short rehab stay, calling the facility clean and staff friendly.
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