Dana Hollifield
May 2026
My mother just got out of the rehab facility and we were very happy with her stay. The staff was friendly and helpful. The facility was clean and nice.
1 / 6Quick Facts
- Total units
- 136
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 136
- Inspections
- View history (24 citations)
- On-site dialysis
- Dialysis capabilities available on-site
- Room layout
- Private rooms with private entrances by household
- Rehab focus
- Specializes in short-stay recovery and subacute rehab
CMS Care Compare
What Families Think
Reviews describe a facility with genuinely caring therapy and nursing staff who are stretched thin, leading to slow response times and gaps in care. Several families report understaffing causing long waits for pain medication, diaper changes, and call light responses, and more than one review mentions medication or lab-order errors. One family was pleased with a short rehab stay, calling the facility clean and staff friendly.
The Good
- Therapy team specifically praised as excellent
- One reviewer found staff friendly and facility clean
- On-site dialysis, memory care, and palliative care capabilities
- Private rooms with private entrances by household
The Bad
- Multiple reports of severe understaffing (one nurse/aide for 25 patients)
- Several reviewers describe long waits for call lights and pain medication
- More than one report of medication or lab-order errors
- One report of cold food and menu inaccuracies
AI-generated from reviews and community data.
Sam Swope Care Center is a senior living community in Masonic Home, Kentucky offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 21 reviews.
About Sam Swope Care Center
Sam Swope Care Center in Louisville, Kentucky is a skilled nursing and rehabilitation facility that combines multiple levels of care including memory care and palliative care services, along with rehabilitation and dialysis capabilities. The community is designed around the concept that happiness is as critical as medical treatment, with residents and patients recovering in designated households featuring private entrances and private rooms with walk-in closets.
The care environment emphasizes comfort and healing through thoughtful design. Residents benefit from access to both inviting indoor and outdoor spaces, including spacious accommodations with water features, patios, and ponds that provide opportunities for relaxation and recovery.
The community integrates engaging activities into the recovery process, utilizing state-of-the-art interactive technology and adaptive equipment alongside recreational programs such as indoor hockey games and holiday-themed activities and events. The Life Enrichment team develops fun activities and games designed to encourage residents to express themselves, learn something new, and participate in creative pursuits.
Types of Care at Sam Swope Care Center
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Games
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sam Swope Care Center
3.1overall · 21 ratings combined
3.1★ on Google (21)
Brittany
Dec 2025
uninvolved nurse leaders, nobody held accountable, double standards always. food ALWAYS COLD menu NEVER right. kitchen phone always off the hook. Showers not given. call light system a joke.By far A+ for therapy team !! Very special people !
A Pink
May 2025
One of my loved ones has been at this rehab for over a week now. Most of the staff are kind and competent, but there seem to be far too few. Everything he presses his call light for - from getting his poop-filled diaper changed to getting his pain meds when he's literally crying and hollering from pain - usually takes several hours (sometimes a nurse or aid will come in and explain why it's going to be hours before they can help him... as if that's helpful.) They don't seem slacking, just overburdened. But the result is the same - a poor standard of care in a pretty setting. Have been with him at other rehabs and this is easily the worst. EDIT: just since I left this earlier today, he's been waiting over 2 hours for pain relief, cannot get anyone to help, so I'm knocking them down to one star.
Barbara Lasley
May 2022
We were unhappy with our dads care at this facility, he didn’t receive the correct meds, which our own private nurse caught ! and required that family or sitters be with him 24/7. We were also told certain labs would be done and they were never ordered. We felt they were basically giving up on him until we demanded they discontinue strong anxiety meds in order to see if he was able to be alert enough to have PT and OT. Fortunately he did improve immensely and was discharged home.
Debbie Brown
Nov 2021
The employees are amazing the few they have. But they work them to death. My mother has been in rehab here for one week. She had a stroke and can not do for herself. So she is at there mercy. They have one nurse and one aide to 25 patients. Then at one point the aide didn’t show up and left the nurse there with 25 patients. Then we have Covid and two patients share one bathroom. These places should not tell people they have a bed for rehab when they don’t have enough staff. Very disappointing when you look at the their website it shows a completely different environment. Beware!!!
Government Inspection History
3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 12, 2026Fire Safety StandardHealth Standard5 citations
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Aug 16, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedCorrected Sep 13, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedCorrected Sep 13, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024
May 17, 2019Fire Safety StandardHealth Standard3 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sam Swope Care Center offer?
Sam Swope Care Center offers Memory Care and Skilled Nursing / Long Term Care.
Where is Sam Swope Care Center located?
Sam Swope Care Center is located at 240 Masonic Home Drive in Masonic Home, Kentucky.
What do families say about Sam Swope Care Center?
Reviews describe a facility with genuinely caring therapy and nursing staff who are stretched thin, leading to slow response times and gaps in care. Several families report understaffing causing long waits for pain medication, diaper changes, and call light responses, and more than one review mentions medication or lab-order errors. One family was pleased with a short rehab stay, calling the facility clean and staff friendly.
How did Sam Swope Care Center do on recent health and safety inspections?
Sam Swope Care Center had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sam Swope Care Center?
Submit the Request Information form on this page to connect with Sam Swope Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sam Swope Care Center? Claim this listing to update photos, pricing, and details. It's free.
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