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Families reviewing this skilled nursing community consistently praise the staff's warmth and attentiveness, especially through its Russian-speaking care program led by a dedicated program director. Reviewers highlight strong communication, individualized attention from named caregivers, and a clean, well-maintained environment. All reviews provided are positive, though no pricing information is published.
AI-generated from reviews and community data.
Royal Health Braintree is a senior living community in Braintree, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.3 out of 5 across 102 reviews.
Royal Health Braintree is a skilled nursing and long-term care facility in Braintree, Massachusetts, with a licensed capacity of 204 residents. The community operates a dedicated Russian-speaking program and offers 24/7 medical care and support.
Families consistently praise the attentiveness and gentleness of the clinical staff, including nurses, CNAs, and aides. The Russian-language program stands out as a meaningful resource for residents and families whose first language is Russian; multiple families noted that staff fluency in their native language eased the transition into care. One family wrote that the team was "incredibly kind, compassionate, and supportive" during a parent's serious illness. Staff members are recognized by name in reviews, and families highlight their knowledge of individual residents and genuine engagement.
The facility maintains a 4.3 out of 5 Google rating across 102 reviews. Families consistently report that their experience exceeded expectations, particularly during what they describe as difficult transitions into skilled nursing care.
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Help Me Choose4.3overall · 102 ratings combined
4.3★ on Google (102)
Michael Duclose
Jun 2026
My mother is here and has been for over a month. They have been amazing with the care and treatment of her. The staff on Windsor 1 are so wonderful and caring for her. Julie the Asst. DON was so helpful to us - it was very impressive walking with her, and she knew every resident's and employees' names - she really cares about everyone at this facility
jane
Jun 2026
Better than expected experience moving our loved one to Royal Health – Braintree Yelena Zeliger – Russian Program Director, Royal Health Braintree, MA Moving a loved one from assisted living to a skilled nursing facility is one of the most difficult decisions a family can face. From our very first interaction, Yelena Zeliger, the Director of the Russian Program, made this challenging transition so much easier. Yelena was incredibly knowledgeable, professional, patient, and compassionate throughout the entire process. She took the time to answer all our questions, guide us through every step, and ensure that our family member’s needs were understood and met. What truly stood out was that she reached out to me several times to check in on both me and my son, making sure we were doing okay and confirming that all necessary items and requirements were in place ahead of the transfer. That level of thoughtfulness and follow-through meant a great deal to us during such a stressful time. I was also very impressed during my tour of the facility. It was exceptionally clean and well maintained, and it was clear that the patients were well cared for and treated with dignity and respect. That first impression gave me a great deal of confidence in the environment my loved one would be entering. Her dedication to her profession and commitment to excellence were evident in every interaction. She leads by example and clearly sets high standards for her staff, fostering a culture of compassionate, respectful, and high-quality care. Leaving a loved one in the care of others is never easy, but she gave us confidence and peace of mind knowing he would be treated with dignity, comfort, and kindness. We are deeply grateful for her support during this difficult time and for the exceptional care she and her team provide to those who can no longer care for themselves. Thank you for making such a meaningful difference in the lives of patients and families. With sincere gratitude, Jane and Michael
Leonid F
Apr 2026
When my 98-old mother was admitted to Sunshine program at Royal Health Braintree about four months ago I was bracing myself for worse. So far my experience with this facility has by far exceeded my most optimistic expectations. The staff including nurses, CNAs and aides is very gentle and attentive to patients needs. It helps that most of the staff speaks Russian, the native language of many patients, but those of the staff who don't speak it do their jobs equally well. I never expected my picky mother to "like" it there but she does. Recently she's been in a difficult situation and was taken care of by nurses and CNAs in a timely and gentle manner. Everything that needed to be done was done, I was well informed of what was going on and I am very grateful to those directly involved for treating my mother with care and dignity. She is doing much better now. I have been to a nursing home myself for a short time after a car accident quite a while ago. I know what a bad nursing home is from my own experience. At Sunshine I feel like if I ever needed to be at a nursing home myself I wouldn't hesitate to go there. While I appreciate everyone of the staff, I want to specifically praise the leadership of Lena Zeliger, the director of the Sunshine program. I believe that a lot of what is going well there is driven by her dedication to this job.
Businessman Vestnik
Apr 2026
I recently started looking for a nursing home for my 91 year old aunt, and one of her main preferences was to find a place where she could continue living a normal, comfortable life while having access to 24/7 care and support. Thankfully, we came across Royal Health Braintree and their Russian-speaking program. From our very first contact through the move in date, every staff member we interacted with whether in person or over the phone was incredibly helpful, patient, and understanding. They made what could have been a stressful process feel smooth and reassuring. I would especially like to express my sincere gratitude to Elena Z., the director of the Russian-speaking program. Her professionalism, compassion, and dedication made a huge difference for our family and helped my aunt feel welcomed and comfortable right away. I also want to give a big thank you to the wonderful team involved in my aunt’s wellbeing: Vira Didukh (Unit Manager), Tatiana Bromley (RN), Lena and Sergey (CNAs), Albina and Ihor (CNAs), Snegoli (Physical Therapist), Ira and Natasha from Activities, Venessa (CNA), and Tatyana Leskiv (CNA). Their care, kindness, and attention truly mean a lot to us, and we are very grateful for everything they do every day. We highly recommend Royal Health Braintree to anyone looking for a caring, attentive, and supportive environment for their loved ones.
Anastasia Tyurina
Mar 2026
The Russian Program at Royal Health of Braintree deserves my deepest gratitude and highest praise. We turned to them during one of the most difficult times in my life—when my father was seriously ill and nearing the end of his life. The team is truly exceptional. Lena, Natasha, Yurga, Taras, Olesya, Adel, Snejana, and everyone we worked with were incredibly kind, compassionate, and supportive. My father and our entire family were at our most vulnerable, and we needed not only help and guidance, but above all the reassurance that he was receiving attentive, loving care. Thanks to this remarkable team, we had that peace of mind.
6 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2026
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2026
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2026
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 17, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Provide primary/alternate means for communication.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Establish roles under a Waiver declared by secretary.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 17, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Dec 12, 2024
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 25, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B of L: potential for minimal harm, patternCorrected Aug 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Royal Health Braintree offers Skilled Nursing / Long Term Care.
Royal Health Braintree is located at 95 Commercial Street in Braintree, Massachusetts.
Families reviewing this skilled nursing community consistently praise the staff's warmth and attentiveness, especially through its Russian-speaking care program led by a dedicated program director. Reviewers highlight strong communication, individualized attention from named caregivers, and a clean, well-maintained environment. All reviews provided are positive, though no pricing information is published.
Royal Health Braintree had 6 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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