3.9(81 ratings)· Rowlett average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Rowlett Health and Rehabilitation Center are mixed. Most describe a clean, well-run rehab and skilled nursing facility with attentive, professional therapy and nursing staff, but one detailed report describes serious neglect and safety concerns for a resident in memory care.
AI-generated from reviews and community data.
Rowlett Health and Rehabilitation Center is a senior living community in Rowlett, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 81 reviews.
Rowlett Health and Rehabilitation Center is a nursing home offering short-term rehabilitation and long-term care in Rowlett, Texas. The facility works with residents, families, and healthcare providers to create individualized care and treatment plans using both therapeutic and hands-on approaches tailored to each person's needs.
The center provides rehabilitation services designed to help residents regain strength and mobility. Staff emphasize creating a welcoming environment and delivering comfortable, safe, and therapeutic care during each resident's stay.
The facility offers a variety of activities throughout the month, with a monthly calendar designed to keep residents active and engaged across different interests and abilities.
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Help Me Choose3.9overall · 81 ratings combined
3.9★ on Google (81)
Chris Perin
May 2026
Do not send your loved one here if they have any kind of mental health issues. Mom was in memory care and it was an awful nightmare. Always found her in bed like she hadn’t been cared for for hours. Her hands covered in her own bile and had to clean her up myself. Said she had fallen one day and found her with a complete black eye. Found her dentures under her bed covered in ants. Awful situation for her. Thank god she was hospitalized and moved her asap.
Christina Denbow
Mar 2026
I've had the pleasure of working with this long-term care facility, and the experience has been exceptional. Their team is professional, organized, and consistently communicates clearly and respectfully.
Vickie Painter
Mar 2026
The Shoreline outpatient team is awesome! They are very dedicated to their patients! Always encouraging them to do better! Great team!
Lewis Clinton
Aug 2025
I was so impressed with Rowlett’s team. They acknowledged me as soon as I walked in and made sure that I found my way around their facility. Their building was clean and well organized too. I got to meet the nursing and therapy teams as well and they were so kind and knowledgeable. 10/10 would recommend.
james mixon
Aug 2025
This facility goes above and beyond in every way. The building is clean, welcoming, well-maintained, with modern amenities that make residents feel comfortable and cared for and the nursing staff is compassionate and attentive, and are dedicated to the well-being of each individual. Rehab services here are outstanding. The Therapy team is skilled, encouraging, and focuses on helping residence reach their goals. From the moment you walk in, you can feel the positive atmosphere and see the genuine teamwork. I would highly recommend this facility to anyone looking for excellent care top-notch Rehab and a supportive environment.
4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Rowlett Health and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Rowlett Health and Rehabilitation Center is located at 9300 Lakeview Pkwy in Rowlett, Texas.
Rowlett Health and Rehabilitation Center carries a 3.9 out of 5 rating from 81 Google reviews. Reviews for Rowlett Health and Rehabilitation Center are mixed. Most describe a clean, well-run rehab and skilled nursing facility with attentive, professional therapy and nursing staff, but one detailed report describes serious neglect and safety concerns for a resident in memory care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Rowlett Health and Rehabilitation Center had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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